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Mechnism of customer value in restaurant consumption : employee hospitality and entertainment cues as boundary conditions
Teng, Chih-ching; Chang, Jung-hua - In: International journal of hospitality management 32 (2013), pp. 169-178
Persistent link: https://www.econbiz.de/10009717653
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Comparison of localized and foreign restaurant brands for consumer behavior prediction
Liu, Chih-Hsing; Gan, Bernard; Ko, Wen-Hwa; Teng, Chih-Ching - In: Journal of retailing and consumer services 65 (2022), pp. 1-9
Persistent link: https://www.econbiz.de/10013169579
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Perceived luxurious values and pay a price premium for Michelin-starred restaurants : a sequential mediation model with self-expansion and customer gratitude
Liu, Chyong-Ru; Kuo, Tonny Menglun; Wang, Yao-Chin; … - In: International journal of hospitality management 103 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013209257
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Service employee dress : effects on employee-customer interactions and customer-brand relationship at full-service restaurants
Wang, Yao-Chin; Lang, Chunmin - In: Journal of retailing and consumer services 50 (2019), pp. 1-9
Persistent link: https://www.econbiz.de/10012114108
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Face gain and face loss in restaurant consumers' brand advocate behaviors
Huang, Yu-Shan Sandy; Wang, Yao-Chin; Kuo, Pei-Jou - In: Journal of hospitality & tourism research : JHTR ; the … 43 (2019) 3, pp. 395-415
Persistent link: https://www.econbiz.de/10011997338
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Building restaurant customers' technology readiness through robot-assisted experiences at multiple product levels
Ma, Emily Jintao; Yang, Huijun; Wang, Yao-Chin; Song, Hanqun - In: Tourism management : research, policies, practice 93 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013366116
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Robotic employees vs. human employees : customers' perceived authenticity at casual dining restaurants
Song, Hanqun; Wang, Yao-Chin; Yang, Huijun; Ma, Emily Jintao - In: International journal of hospitality management 106 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013383282
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AI and supportive technology experiences of customers with visual impairments in hotel, restaurant, and travel contexts
Liu, Aijing; Ma, Emily Jintao; Wang, Yao-Chin; Xu, Shi; … - In: International journal of contemporary hospitality management 36 (2024) 1, pp. 274-291
Persistent link: https://www.econbiz.de/10014483425