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~subject:"Service quality"
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Service quality
Strategic alliance
35
Strategische Allianz
35
India
31
Indien
31
Strategic management
14
Strategisches Management
14
Dienstleistungsqualität
12
Theorie
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11
Customer satisfaction
7
Kundenzufriedenheit
7
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6
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Verhalten in Organisationen
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Einzelhandel
5
Fuzzy sets
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Fuzzy-Set-Theorie
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Inter-firm cooperation
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Retail trade
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Unternehmenskooperation
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AHP approach
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AHP-Verfahren
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Risiko
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Risikomanagement
4
Risk
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Risk management
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4
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4
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12
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Sreekumar
9
Mahapatra, Siba Sankar
5
Gopalan, Rema
3
Panda, Rajeev Kumar
3
Debata, Bikash Ranjan
2
Patnaik, Bhaswati
2
Satpathy, Biswajit
2
Senapati, Shubham
2
Acharjya, D. P.
1
Desai, Mayuri
1
Gopalam, Rema
1
Khan, M. S.
1
Khan, Mohammed Sadique
1
Mahapatra, Sabita
1
Mishra, Dibya Nandan
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International journal of Indian culture and business management
3
Asian Academy of Management journal : AAMJ
1
Benchmarking : an international journal ; BIJ
1
International journal of business performance management
1
International journal of operations and quantitative management : IJOQM
1
International journal of productivity and quality management : IJPQM
1
International journal of quality & reliability management
1
International journal of services and operations management
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Journal of hospitality and tourism insights
1
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ECONIS (ZBW)
12
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1
Assessing the role of consumer experience, engagement, and satisfaction in healthcare services : a two-stage reflective-formative measurement using pls-sem
Senapati, Shubham
;
Panda, Rajeev Kumar
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 55-82
Persistent link: https://www.econbiz.de/10014513538
Saved in:
2
Enriching healthcare service quality by leveraging service experiences in Indian private hospitals : application of fuzzy-AHP approach
Senapati, Shubham
;
Panda, Rajeev Kumar
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2301-2325
Persistent link: https://www.econbiz.de/10014470784
Saved in:
3
Evaluating visitor-therapist relationship in Indian spa and wellness resorts
Mishra, Dibya Nandan
;
Panda, Rajeev Kumar
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2433-2461
Persistent link: https://www.econbiz.de/10014446443
Saved in:
4
Service quality evaluation in internet banking : an empirical study in India
Khan, Mohammed Sadique
;
Mahapatra, Siba Sankar
;
Sreekumar
- In:
International journal of Indian culture and business …
2
(
2009
)
1
,
pp. 30-46
Persistent link: https://www.econbiz.de/10003804899
Saved in:
5
Development of an instrument for measuring service quality of medical tourism in India
Debata, Bikash Ranjan
;
Patnaik, Bhaswati
;
Mahapatra, …
- In:
International journal of Indian culture and business …
4
(
2011
)
6
,
pp. 589-608
Persistent link: https://www.econbiz.de/10009377767
Saved in:
6
An integrated approach for service quality improvement in medical tourism : an Indian perspective
Debata, Bikash Ranjan
;
Patnaik, Bhaswati
;
Mahapatra, …
- In:
International journal of services and operations management
13
(
2012
)
1
,
pp. 119-145
Persistent link: https://www.econbiz.de/10009628966
Saved in:
7
An empirical assessment of retail service quality in India
Gopalan, Rema
;
Sreekumar
- In:
International journal of Indian culture and business …
7
(
2013
)
2
,
pp. 240-260
Persistent link: https://www.econbiz.de/10009784114
Saved in:
8
Service quality evaluation of technical institutions using data envelopment analysis
Khan, M. S.
;
Mahapatra, Siba Sankar
;
Sreekumar
- In:
International journal of productivity and quality …
3
(
2008
)
1
,
pp. 127-143
Persistent link: https://www.econbiz.de/10003629510
Saved in:
9
Service quality of Indian banks : a fuzzy inference system approach
Sreekumar
;
Mahapatra, Sabita
;
Mahapatra, Siba Sankar
- In:
Asian Academy of Management journal : AAMJ
20
(
2015
)
2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10011493202
Saved in:
10
Evaluation of retail service quality : a fuzzy AHP approach
Gopalam, Rema
;
Sreekumar
;
Satpathy, Biswajit
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
6
,
pp. 1058-1080
Persistent link: https://www.econbiz.de/10011406578
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