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Consumer emotions : determinan...
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Service quality
Konsumentenverhalten
78,786
Consumer behaviour
78,355
Emotion
10,369
Theorie
9,489
Theory
9,308
Beziehungsmarketing
8,939
Relationship marketing
8,928
Markenführung
7,403
Brand management
7,402
Markenimage
6,518
Brand image
6,491
Kundenzufriedenheit
5,677
Customer satisfaction
5,675
Online-Handel
5,389
Online retailing
5,377
USA
4,976
United States
4,765
Social Web
4,706
Social web
4,704
Dienstleistungsqualität
4,492
Online-Marketing
4,367
Internet marketing
4,342
Einzelhandel
4,223
Brand
4,218
Markenartikel
4,214
Deutschland
4,197
Retail trade
4,091
Germany
3,873
Experiment
3,823
Werbewirkung
3,663
Advertising effects
3,624
Verbraucherverhalten
3,557
Electronic Commerce
3,499
E-commerce
3,388
Werbung
2,934
Advertising
2,894
Privater Konsum
2,820
Private consumption
2,817
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2,726
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Han, Heesup
31
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
18
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
13
Gustafsson, Anders
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Quach, Sara
11
Gursoy, Dogan
10
Hyun, Sunghyup Sean
10
Miao, Li
10
Park, Jungkun
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Qu, Hailin
9
Voorhees, Clay M.
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Kim, Woo Gon
8
Sparks, Beverley
8
Wong, IpKin Anthony
8
Wu, Luorong
8
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
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Grewal, Dhruv
7
Lee, Seonjeong
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Lu, Lu
7
Medler-Liraz, Hana
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National Bureau of Economic Research
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CRC Press.
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Society for Opinion and Marketing Research
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Congress <44, 1991, Luxembourg>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
OECD
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
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Published in...
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Journal of retailing and consumer services
237
International journal of hospitality management
215
Journal of business research : JBR
125
The journal of services marketing
108
International journal of contemporary hospitality management
83
Journal of hospitality marketing & management
78
The service industries journal
68
Services marketing quarterly
66
Journal of travel and tourism marketing
65
Journal of service research : JSR
50
Cogent business & management
48
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
44
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
40
Service business
40
Journal of service management
36
Asia Pacific journal of marketing and logistics
32
International journal of quality and service sciences
32
Tourism management : research, policies, practice
31
The international journal of bank marketing : IJBM
29
International journal of services and operations management
27
Journal of air transport management
27
Psychology & marketing
27
International journal of services, economics and management
26
The TQM journal : the international review of organizational improvement
26
Journal of service research
25
Journal of strategic marketing
25
Journal of the Academy of Marketing Science
24
Total quality management & business excellence
24
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of Asian finance, economics and business : JAFEB
22
Journal of retailing
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
Managing service quality : MSQ ; an international journal
21
International journal of business information systems : IJBIS
20
International journal of quality & reliability management
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of internet commerce
20
Technological forecasting & social change : an international journal
20
Journal of service theory and practice : JSTP
19
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ECONIS (ZBW)
4,490
RePEc
1
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1
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10
of
4,491
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date (oldest first)
1
An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context
El-Adly, Mohammed Ismail
;
Eid, Riyad
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 217-227
Persistent link: https://www.econbiz.de/10011528677
Saved in:
2
Linking
atmospherics
to shopping outcomes : the role of the desire to stay
Elmashhara, Maher Georges
;
Soares, Ana
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209447
Saved in:
3
The effect of cuisine creativity on customer
emotions
Leong, Man Wai Aliana
;
Yeh, Shih-Shuo
;
Fan, Yu-Lin
; …
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012241392
Saved in:
4
Casual dining on the French Riviera : examining the relationship between visitors' perceived quality, positive
emotions
, and behavioral intentions
Prayag, Girish
;
Khoo-Lattimore, Catheryn
;
Sitruk, Jonathan
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 24-46
Persistent link: https://www.econbiz.de/10010526376
Saved in:
5
Perceived quality and service experience : mediating effects of positive and negative
emotions
Ribeiro, Manuel Alector
;
Prayag, Girish
- In:
Journal of hospitality marketing & management
28
(
2019
)
3
,
pp. 285-305
Persistent link: https://www.econbiz.de/10012176616
Saved in:
6
Negative
emotions
, value and relationships : differences between women and men
Babin, Barry J.
;
Griffin, Mitch
;
Borges, Adilson
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
5
,
pp. 471-478
Persistent link: https://www.econbiz.de/10009768989
Saved in:
7
A better investment in luxury restaurants : environmental or non-environmental cues?
Hyun, Sunghyup Sean
;
Kang, Juhee
- In:
International journal of hospitality management
39
(
2014
),
pp. 57-70
Persistent link: https://www.econbiz.de/10010389422
Saved in:
8
Retrospective: the importance of servicescapes in leisure service settings
Wakefield, Kirk L.
;
Blodgett, Jeffrey
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 686-691
Persistent link: https://www.econbiz.de/10011590914
Saved in:
9
Exploring the effects of customers' assessments of a restaurant's
atmospherics
and emotional assessments on a fine-dining experience and intentions to return
Leong, Man Wai Aliana
;
Chen, Kuan-Ying
;
Chen, Hung-Bin
; …
- In:
Tourism management perspectives : TMP
47
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014318829
Saved in:
10
Understanding the impact of perceived visual aesthetics on user evaluations : an emotional perspective
Bhandari, Upasna
;
Chang, Klarissa
;
Neben, Tillmann
- In:
Information & management : the internat. journal of …
56
(
2019
)
1
,
pp. 85-93
Persistent link: https://www.econbiz.de/10011990558
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