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~subject:"Service quality"
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Service quality
Consumer behaviour
81,988
Konsumentenverhalten
79,508
Schweden
42,555
Sweden
26,471
Theorie
13,338
Theory
13,057
Willingness to pay
10,542
Zahlungsbereitschaftsanalyse
9,928
Relationship marketing
8,928
Beziehungsmarketing
8,893
Brand management
7,720
Markenführung
7,677
USA
7,277
Deutschland
7,147
United States
6,791
Brand image
6,699
Markenimage
6,665
Germany
6,311
Customer satisfaction
5,623
Kundenzufriedenheit
5,461
Online-Handel
5,454
Online retailing
5,444
Experiment
4,875
Social Web
4,693
Social web
4,690
Markenartikel
4,540
Brand
4,526
Dienstleistungsqualität
4,442
Online-Marketing
4,412
Internet marketing
4,402
Einzelhandel
4,385
Retail trade
4,289
Großbritannien
3,926
Electronic Commerce
3,611
Werbewirkung
3,592
Verbraucherverhalten
3,570
Advertising effects
3,554
E-commerce
3,500
United Kingdom
3,434
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Undetermined
2,354
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756
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3,914
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576
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3,754
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Graue Literatur
110
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110
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104
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104
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83
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53
research-article
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15
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9
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Sammlung
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conceptual-paper
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Bloom, Nicholas
9
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Qu, Hailin
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Edvardsson, Bo
8
Harun, Ahasan
8
Lemos, Renata
8
Park, Jungkun
8
Sadun, Raffaella
8
Sparks, Beverley
8
Van Reenen, John
8
Wirtz, Jochen
8
Wu, Luorong
8
Ahn, Jiseon
7
Bujisic, Milos
7
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National Bureau of Economic Research
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Österreich / Bundesministerium für Verkehr, Innovation und Technologie
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Christian-Albrechts-Universität zu Kiel
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Nationalekonomiska Institutionen <Lund>
1
Nordic Council of Ministers
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
W. Bertelsmann Verlag
1
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Published in...
All
Journal of retailing and consumer services
230
International journal of hospitality management
194
Journal of business research : JBR
120
The journal of services marketing
106
Journal of hospitality marketing & management
77
International journal of contemporary hospitality management
76
The service industries journal
66
Services marketing quarterly
65
Journal of travel and tourism marketing
64
Cogent business & management
47
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
International journal of quality and service sciences
36
Service business
36
Journal of service management
32
Asia Pacific journal of marketing and logistics
31
The international journal of bank marketing : IJBM
31
Tourism management : research, policies, practice
31
Journal of air transport management
29
The TQM journal : the international review of organizational improvement
29
International journal of services and operations management
26
Psychology & marketing
26
International journal of services, economics and management
25
Journal of service research
25
Journal of Services Marketing
24
Journal of strategic marketing
24
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of retailing
22
Total quality management & business excellence
22
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of quality & reliability management
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of internet commerce
20
Managing service quality : MSQ ; an international journal
20
Journal of Asian finance, economics and business : JAFEB
19
Journal of hospitality and tourism insights
19
International journal of business information systems : IJBIS
18
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Source
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ECONIS (ZBW)
4,435
Other ZBW resources
52
RePEc
3
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1
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date (oldest first)
1
Effects of visual servicescape aesthetics comprehension and appreciation on consumer experience
Lin, Ingrid Y.
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 692-712
Persistent link: https://www.econbiz.de/10011590915
Saved in:
2
Why should hotels go green? : insights from guests experience in green hotels
Merli, Roberto
;
Preziosi, Michele
;
Acampora, Alessia
; …
- In:
International journal of hospitality management
81
(
2019
),
pp. 169-179
Persistent link: https://www.econbiz.de/10012128332
Saved in:
3
The effect of store image and service quality on brand image and purchase intention for private label brands
Wu, Paul C. S.
;
Yeh, Gary Yeong-Yuh
;
Hsiao, Chieh-ru
- In:
Australasian marketing journal
19
(
2011
)
1
,
pp. 30-39
Persistent link: https://www.econbiz.de/10008908975
Saved in:
4
Store brand proneness : effects of perceived risks, quality and familiarity
Yap, Sheau-fen
;
Leong, Sun-may
;
Wee, Yu-ghee
- In:
Australasian marketing journal
20
(
2012
)
1
,
pp. 48-58
Persistent link: https://www.econbiz.de/10009507933
Saved in:
5
Consumer choice of purchasing private-label drugs : an empirical study in China
Zhou, Zhiliang
;
Xue, Yajiong
;
Ping, Qineng
- In:
Health marketing quarterly
30
(
2013
)
4
,
pp. 349-361
Persistent link: https://www.econbiz.de/10010244732
Saved in:
6
CSR : consumer responses to the social quality of private labels
Mejri, Chiraz Aouina
;
Bhatli, Dhruv
- In:
Journal of retailing and consumer services
21
(
2014
)
3
,
pp. 357-363
Persistent link: https://www.econbiz.de/10010348750
Saved in:
7
A cross validation of consumer-based brand equity models : driving customer equity in retail brands
Çifci, Sertaç
;
Ekinci, Yuksel
;
Whyatt, Georgina
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3740-3747
Persistent link: https://www.econbiz.de/10011515251
Saved in:
8
Price sensitivity versus perceived quality : moderating effects of retailer positioning on private label consumption
González-Benito, Óscar
;
Martos-Partal, Mercedes
- In:
Journal of business economics and management
15
(
2014
)
5
,
pp. 935-950
Persistent link: https://www.econbiz.de/10010484373
Saved in:
9
Perceived value of retail service and loyalty to the commercial chain : the role of propensity to buy store brands
Rubio Benito, Natalia
;
Vilaseñor, Nieves
;
Yagüe …
- In:
The international review of retail, distribution and …
23
(
2013
)
5
,
pp. 493-510
Persistent link: https://www.econbiz.de/10010222160
Saved in:
10
The role of private label brands in enhancing service satisfaction in the hotel industry : comparing luxury and boutique hotels
Herstein, Ram
;
Gilboa, Shaked
;
Gamliel, Eyal
;
Bergera, Ron
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 140-155
Persistent link: https://www.econbiz.de/10011859506
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