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Service quality
Consumer behaviour
83,869
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Social Web
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13,279
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13,163
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5,838
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5,377
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4,928
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4,664
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Journal of retailing and consumer services
240
International journal of hospitality management
225
Journal of business research : JBR
122
The journal of services marketing
112
Journal of hospitality marketing & management
84
International journal of contemporary hospitality management
81
The service industries journal
72
Journal of travel and tourism marketing
69
Services marketing quarterly
66
Cogent business & management
48
Journal of service research : JSR
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
44
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Service business
39
Tourism management : research, policies, practice
36
Journal of service management
35
Asia Pacific journal of marketing and logistics
33
Journal of air transport management
31
Journal of service research
31
International journal of quality and service sciences
30
Psychology & marketing
29
The international journal of bank marketing : IJBM
29
International journal of services and operations management
28
International journal of services, economics and management
28
International journal of electronic marketing and retailing : IJEMR
27
The TQM journal : the international review of organizational improvement
26
Journal of hospitality and tourism insights
25
Journal of retailing
25
Journal of Services Marketing
24
Total quality management & business excellence
24
Journal of strategic marketing
23
European journal of marketing : EJM
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
22
Journal of the Academy of Marketing Science
22
Managing service quality : MSQ ; an international journal
22
Quality management journal : QMJ
22
International journal of quality & reliability management
21
International journal of services and operations management : IJSOM
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of internet commerce
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ECONIS (ZBW)
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Other ZBW resources
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EconStor
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1
Augmented Reality (AR) in retailing : customers' experience in luxury
fashion
Mekonnen, Aster
- In:
Digital Transformation for Fashion and Luxury Brands : …
,
(pp. 91-106)
.
2024
Persistent link: https://www.econbiz.de/10014529066
Saved in:
2
Investigating the role of customer brand engagement and relationship quality on brand loyalty : an empirical analysis
Nagaraj, Samala
;
Singh, Sapna
- In:
International journal of e-business research : an …
14
(
2018
)
3
,
pp. 34-53
Persistent link: https://www.econbiz.de/10011886502
Saved in:
3
21st century luxury
fashion
retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Caratù, Myriam
; …
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
Saved in:
4
Identifying value-creating aspects in luxury hotel services via third-party online reviews : a cross-cultural study
Tsiotsou, Rodoula H.
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 183-205
Persistent link: https://www.econbiz.de/10013397924
Saved in:
5
Smart mirror
fashion
technology for the retail chain transformation
Ogunjimi, Ayotunde
;
Rahman, Mizan
;
Islam, Nazrul
; …
- In:
Technological forecasting & social change : an …
173
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013202693
Saved in:
6
A cross validation of consumer-based brand equity models : driving customer equity in retail brands
Çifci, Sertaç
;
Ekinci, Yuksel
;
Whyatt, Georgina
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3740-3747
Persistent link: https://www.econbiz.de/10011515251
Saved in:
7
Understanding Indian online clothing shopper loyalty and disloyalty : the impact of e-lifestyles and website quality
Pandey, Shweta
;
Chawla, Deepak
- In:
Journal of internet commerce
15
(
2016
)
4
,
pp. 332-352
Persistent link: https://www.econbiz.de/10011636542
Saved in:
8
Conceptualization and assessment of E-service quality for luxury brands
Kim, Jung-Hwan
;
Kim, Minjeong
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 436-470
Persistent link: https://www.econbiz.de/10012208579
Saved in:
9
Customer e-complaining behaviours using social media
Balaji, M. S.
;
Jha, Subhash
;
Stafford, Marla Royne
- In:
The service industries journal
35
(
2015
)
11/12
,
pp. 633-654
Persistent link: https://www.econbiz.de/10011401814
Saved in:
10
Social media user self-efficacy moderating hotel satisfaction and posting behaviour
Maamari, Bassem E.
;
Chaanine, Johnny Chalita
- In:
International journal of leisure and tourism marketing …
7
(
2020
)
1
,
pp. 67-83
Persistent link: https://www.econbiz.de/10012513429
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