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Service quality
Indien
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Consumer behaviour
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Marketingmanagement
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Einzelhandel
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Retail trade
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Economic growth
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Han, Heesup
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24
Usman, Osly
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17
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Balaji, M. S.
14
Line, Nathaniel D.
14
Gong, Taeshik
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Gustafsson, Anders
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Klaus, Philipp
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Prybutok, Victor R.
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Bilgihan, Anil
11
Das, Jishnu
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Gursoy, Dogan
11
Hanks, Lydia
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Jang, Soocheong
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Propper, Carol
11
Sreejesh, S.
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10
Mahapatra, Siba Sankar
10
Miao, Li
10
Quach, Sara
10
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Bloom, Nicholas
9
Chahal, Hardeep
9
Grewal, Dhruv
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Hollebeek, Linda D.
9
Qu, Hailin
9
Satapathy, Suchismita
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Sparks, Beverley
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Xu, Xun
9
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8
Amin, Muslim
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
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IGI Global
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Marketing Research Symposium <1977, Bloomington, Ind.>
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Springer Fachmedien Wiesbaden
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United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
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Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
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Journal of retailing and consumer services
232
International journal of hospitality management
197
Journal of business research : JBR
125
The journal of services marketing
110
Journal of hospitality marketing & management
80
International journal of contemporary hospitality management
79
Services marketing quarterly
74
Journal of travel and tourism marketing
67
The service industries journal
67
Cogent business & management
52
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
48
Journal of service research : JSR
47
International journal of services and operations management
41
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
41
Service business
37
Asia Pacific journal of marketing and logistics
35
The TQM journal : the international review of organizational improvement
34
Tourism management : research, policies, practice
34
Journal of service management
33
The international journal of bank marketing : IJBM
33
International journal of quality and service sciences
31
International journal of services, economics and management
29
Journal of air transport management
29
International journal of quality & reliability management
28
Journal of service research
28
Journal of strategic marketing
26
Psychology & marketing
26
International journal of business information systems : IJBIS
25
Journal of retailing
25
Journal of Services Marketing
24
Managing service quality : MSQ ; an international journal
24
Total quality management & business excellence
24
International journal of electronic marketing and retailing : IJEMR
23
Journal of the Academy of Marketing Science
23
European journal of marketing : EJM
22
Journal of internet commerce
22
Quality management journal : QMJ
22
Global business review
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Marketing intelligence & planning
21
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ECONIS (ZBW)
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1
Factors affecting Jordanian consumer loyalty toward cellular phone
brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
2
The roles of perceived quality, trust, and satisfaction in predicting
brand
loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
3
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
4
Factors affecting smartphone
brand
switching behavior in Kathmandu valley
Kumari, Radha
;
Sah, Laxmi Kumar
- In:
Nepalese journal of economics : a publication of …
6
(
2022
)
3
,
pp. 82-95
Persistent link: https://www.econbiz.de/10013449196
Saved in:
5
Factors affecting
brand
switching in telecommunication industry in Kathmandu valley
Thagunna, Suresh Singh
- In:
Nepalese journal of economics : a publication of …
7
(
2023
)
3
,
pp. 159-173
Persistent link: https://www.econbiz.de/10014422582
Saved in:
6
Marketing mix influence on service
brand
equity and its dimensions
Mukherjee, Somnath
;
Shivani, Shradha
- In:
Vision : the journal of business perspective
20
(
2016
)
1
,
pp. 9-23
Persistent link: https://www.econbiz.de/10011581949
Saved in:
7
The effect of multiple hotel
brand
extensions
Mahasuweerachai, Patcharaporn
;
Qu, Hailin
- In:
Tourism and hospitality research : the surrey quarterly …
15
(
2015
)
1
,
pp. 27-38
Persistent link: https://www.econbiz.de/10010515373
Saved in:
8
Perceived
brand
quality as a way to superior customer perceived value crossing by moderating effects
Vera, Jorge
- In:
The journal of product & brand management
24
(
2015
)
2
,
pp. 147-156
Persistent link: https://www.econbiz.de/10011308510
Saved in:
9
The effects of service
brand
dimensions on
brand
loyalty
Krystallis, Athanasios
;
Chrysochou, Polymeros
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 139-147
Persistent link: https://www.econbiz.de/10010338593
Saved in:
10
The impact of services
brand
personality on consumer-
brand
relationship quality
Ghantous, Nabil
- In:
Services marketing quarterly
37
(
2016
)
3
,
pp. 185-199
Persistent link: https://www.econbiz.de/10011537855
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