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~type_genre:"Aufsatz in Zeitschrift"
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Understanding service quality...
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China
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Dienstleistungsqualität
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94
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92
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91
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90
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88
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87
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84
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80
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76
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74
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73
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69
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67
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66
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66
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64
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61
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61
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61
Zhang, Jun
61
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60
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59
Mattila, Anna S.
58
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Huang, Wei
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57
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APJAE Symposium on Advances in the Studies of the Chinese Economy - Growth, FDI, Trade and Intellectual Property Rights <2012, Hongkong>
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Academy of Marketing
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Africa–Asia Connections: Bridging Past, Present, and Future <Veranstaltung> <2017, Schanghai>
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Ajia Keizai Kenkyūsho <Chiba>
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China economic review : an international journal
1,627
Journal of business research : JBR
1,117
Energy economics
826
Finance research letters
783
Journal of retailing and consumer services
782
International journal of hospitality management
723
Technological forecasting & social change : an international journal
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China & world economy
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Emerging markets, finance & trade : a journal of the Society for the Study of Emerging Markets
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Tourism management : research, policies, practice
534
Applied economics letters
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Economic modelling
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The service industries journal
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Journal of Chinese economic and business studies
396
International review of financial analysis
386
Journal of comparative economics : the journal of the Association for Comparative Economic Studies
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Journal of Asian economics
355
Journal of travel and tourism marketing
349
Asia Pacific business review
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World development : the multi-disciplinary international journal devoted to the study and promotion of world development
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Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
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Journal of business ethics : JOBE
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Frontiers of economics in China : selected publications from Chinese universities
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International journal of contemporary hospitality management
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The journal of services marketing
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Issues & studies : a social science quarterly on China, Taiwan, and East Asian affairs
302
Industrial marketing management : the international journal for industrial and high-tech firms
296
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
296
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
289
Eurasian geography and economics
268
Chinese management studies : CMS
260
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253
The world economy : the leading journal on international economic relations
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China agricultural economic review : publ. in association with the China Agricultural University
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ECONIS (ZBW)
78,782
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1
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1
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
2
Understanding the WOM behaviour of e-service users : an empirical study in online travel services
Li, Hongxiu
;
Suomi, Reima
- In:
International journal of networking and virtual …
16
(
2016
)
3
,
pp. 221-235
Persistent link: https://www.econbiz.de/10011654293
Saved in:
3
Chinese customers' evaluation of travel website quality : a decision-tree analysis
Sun, Ping
;
Cárdenas, David A.
;
Harrill, Rich
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 476-497
Persistent link: https://www.econbiz.de/10011499274
Saved in:
4
Online consumer behaviour and its relationship to website atmospheric induced flow : insights into online travel agencies in
China
Gao, Lingling
;
Bai, Xuesong
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 653-665
Persistent link: https://www.econbiz.de/10010388513
Saved in:
5
Destination services and travel experience in the gaming Mecca : the moderating role of gambling as a travel purpose among Chinese tourists
Wong, IpKin Anthony
;
Li, Xiangping
- In:
Journal of travel and tourism marketing
32
(
2015
)
1/2
,
pp. 80-99
Persistent link: https://www.econbiz.de/10011312596
Saved in:
6
Customer responses to integrity issues for travel services in
China
: a content analysis based on online complaints
Gong, Jin-Hong
;
Xie, Li-Shan
;
Peng, Jia-Min
;
Guan, Xin-Hua
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 199-213
Persistent link: https://www.econbiz.de/10011300098
Saved in:
7
What makes you continuously use chatbot services? : evidence from Chinese online travel agencies
Li, Lin
;
Lee, Kyung Young
;
Emokpae, Emmanuel
;
Yang, …
- In:
Electronic markets : EM ; the international journal of …
31
(
2021
)
3
,
pp. 575-599
Persistent link: https://www.econbiz.de/10012666414
Saved in:
8
How does customer psychological empowerment affect value co-creation? : an empirical study of travel agencies in Mainland
China
Hu, Xiaoping
;
Li, Xi
- In:
Asia Pacific business review
28
(
2022
)
3
,
pp. 431-459
Persistent link: https://www.econbiz.de/10013358750
Saved in:
9
Tourism service quality improvement ; "the early bird catches the worm"
Lin, Shu-ping
;
Yang, Chenlung
;
Ho, Thao-minh
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 793-810
Persistent link: https://www.econbiz.de/10011388414
Saved in:
10
The impact of customer experience on relationship quality with travel agencies in a multichannel environment
Rajaobelina, Lova
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
2
,
pp. 206-217
Persistent link: https://www.econbiz.de/10011915362
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