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Rust, Roland T.; Zahorik, Anthony J.; Keiningham, Timothy - 1994

Persistent link: https://www.econbiz.de/10000888243

Rust, Roland T.; Zahorik, Anthony J.; Keiningham, Timothy L. - In: Handbuch Dienstleistungsmanagement : von der …, (pp. 873-898). 2001

Persistent link: https://www.econbiz.de/10001599043

Rust, Roland T.; Zahorik, Anthony J.; Keiningham, Timothy L. - In: Journal of marketing 59 (1995) 2, pp. 58-70

Persistent link: https://www.econbiz.de/10005997274

Rust, Roland T.; Zahorik, Anthony J.; Keiningham, Timothy L. - In: Interfaces : the INFORMS journal on the practice of … 24 (1994) 6, pp. 120

Persistent link: https://www.econbiz.de/10006343505

Rust, Roland T.; Zahorik, Anthony J. - In: Journal of retailing 69 (1993) 2, pp. 193-215

Persistent link: https://www.econbiz.de/10006638515

Kordupleski, Raymond E.; Rust, Roland T.; Zahorik, … - In: California management review : CMR 35 (1993) 3, pp. 82-95

Persistent link: https://www.econbiz.de/10006639897

Blazevic, Vera; Hammedi, Wafa; Garnefeld, Ina; Rust, … - In: Journal of service management 24 (2013) 3, pp. 294-313

Persistent link: https://www.econbiz.de/10009765055

Keiningham, Timothy; Rust, Roland T.; Lariviere, Bart; … - In: Marketing accountability for marketing and …, (pp. 263-276). 2021

Persistent link: https://www.econbiz.de/10012654243

Keiningham, Timothy L.; Rust, Roland T.; Weems, M.Marshall - In: Financial executive : FE 10 (1994) 5, pp. 50-55

Persistent link: https://www.econbiz.de/10006637174

Zahorik, Anthony J. - In: European Journal of Operational Research 76 (1994) 2, pp. 344-358

Persistent link: https://www.econbiz.de/10005151928