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Reference price and its asymmetric effects on price evaluations : the moderating role of gender
Choi, Choongbeom; Joe, Sung Jun; Mattila, Anna S. - In: Cornell hospitality quarterly : CQ 59 (2018) 2, pp. 189-194
Persistent link: https://www.econbiz.de/10011865508
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The effects of internal and external reference prices on travelers’ price evaluations
Choi, Choongbeom; Mattila, Anna S. - In: Journal of travel research : a quarterly publication of … 57 (2018) 8, pp. 1068-1077
Persistent link: https://www.econbiz.de/10011938066
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Overcoming job insecurity : examining grit as a predictor
McGinley, Sean; Mattila, Anna S. - In: The Cornell hospitality quarterly 61 (2020) 2, pp. 199-212
Persistent link: https://www.econbiz.de/10012210778
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The role of reference prices in the lodging industry : the moderating effect of an individual's psychological state
Choi, Choongbeom; Choi, Sungwoo; Mattila, Anna S. - In: Journal of travel and tourism marketing 36 (2019) 4, pp. 511-520
Persistent link: https://www.econbiz.de/10012179430
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How rational thinking style affects sales promotion effectiveness
Yang, Bi; Mattila, Anna S. - In: International journal of hospitality management 84 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012146209
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Spillover effects of status demotion on customer reactions to loyalty reward promotions : the role of need for status and exclusivity
Hwang, Yoo Hee; Mattila, Anna S. - In: Journal of travel research : a quarterly publication of … 58 (2019) 8, pp. 1302-1316
Persistent link: https://www.econbiz.de/10012150517
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"How may I help you?" : says a robot : examining language styles in the service encounter
Choi, Sungwoo; Liu, Qing; Mattila, Anna S. - In: International journal of hospitality management 82 (2019), pp. 32-38
Persistent link: https://www.econbiz.de/10012121389
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In search of diners responsive to health cues : insights from U.S. consumers
Shin, Joongwon; Mattila, Anna S. - In: International journal of hospitality management 82 (2019), pp. 260-269
Persistent link: https://www.econbiz.de/10012121733
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Healthy taste of high status : signaling status at restaurants
Shin, Joongwon; Mattila, Anna S. - In: The Cornell hospitality quarterly 61 (2020) 1, pp. 40-52
Persistent link: https://www.econbiz.de/10012158120
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The impact of fellow consumers’ presence, appeal type, and action observability on consumers’ donation behaviors
Wu, Luorong; Gao, Yixing; Mattila, Anna S. - In: Cornell hospitality quarterly : CQ 58 (2017) 2, pp. 203-213
Persistent link: https://www.econbiz.de/10011731140