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Service quality in retail market : effect on attitude, satisfaction and loyalty to the store brands
Tebourbi, Sameh; Khemakhem, Romdhane - In: International journal of business performance and … 9 (2017) 3, pp. 181-201
Persistent link: https://www.econbiz.de/10011855717
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Brand price differentials in retail distribution : product quality and service quality
Mañez Castillejo, Juan A.; Moner Colonques, Rafael; … - In: Applied economics 48 (2016) 58/60, pp. 5749-5760
Persistent link: https://www.econbiz.de/10011772192
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Ranking of critical success factors for online retailing by TOPSIS approach
Singh, Shaina; Singh, Rajesh K.; Seth, Nitin - In: International journal of productivity and quality … 21 (2017) 3, pp. 359-374
Persistent link: https://www.econbiz.de/10011751226
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21st century luxury fashion retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella; Vignali, Gianpaolo; Caratù, Myriam; … - In: International journal of business and globalisation : IJBG 16 (2016) 1, pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
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Factors influencing purchase intention of private label brand
Gogoi, Bidyut Jyoti - In: International journal of economic research 15 (2018) 2, pp. 445-456
Persistent link: https://www.econbiz.de/10011992706
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The improatance of store image and retail service quality in private brand image-building
Alić, Adi; Agić, Emir; Činjarević, Merima - In: Entrepreneurial business and economics review : EBER 5 (2017) 1, pp. 27-42
Persistent link: https://www.econbiz.de/10011802899
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An investigation of Korean consumers service quality perception of imported retail services : implications of consumer ethnocentrism
Oh, Eunji; Lee, Jiwon; Shin, M. Minsuk - In: Global business and finance review 25 (2020) 1, pp. 33-47
Persistent link: https://www.econbiz.de/10012208250
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Effects of service quality and salesperson characteristics on consumer trust and relationship commitment : an empirical study on insurance buyers in India
Panda, Tapan K. - In: Vision : the journal of business perspective 17 (2013) 4, pp. 285-292
Persistent link: https://www.econbiz.de/10010357652
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Thai information technology customer loyalty perceptions : a structural equation model
Pongcharnchavalit, Surachet; Fongsuwan, Wanno - In: Research journal of business management 9 (2015) 1, pp. 188-202
Persistent link: https://www.econbiz.de/10011413721
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The roles of perceived quality, trust, and satisfaction in predicting brand loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash - In: International journal of business excellence 6 (2013) 6, pp. 656-686
Persistent link: https://www.econbiz.de/10010234738