Klaus, Philipp; Edvardsson, Bo - In: Journal of Service Management 25 (2014) 2, pp. 166-170
managers, and a broader audience. This will eventually lead to a better reputation and public opinion toward marketing scholars … about the marketing scholars’ community current status quo. It delivers feasible solutions and describes, using the example …/methodology/approach – Editorial paper summarizing the Special Issue's contributions and observations from the marketing scholar community. Findings …