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Antecedents to customer depend...
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261
Customer loyalty for retailers' growth in Bangladesh : do retailer qualities (attributes and awareness) influence satisfaction and loyalty?
Ahasanul Haque
;
Chowdhury, Naila Anwar
;
Md Uzir Hossain Uzir
- In:
International journal of quality and innovation : IJQI
6
(
2022
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10013257371
Saved in:
262
Engaging the avatar : the effects of authenticity signals during chat-based service recoveries
Esmark Jones, Carol L.
;
Hancock, Tyler
;
Kazandjian, Brett
; …
- In:
Journal of business research : JBR
144
(
2022
),
pp. 703-716
Persistent link: https://www.econbiz.de/10013185032
Saved in:
263
Offline to online shopping : shift in volition or escape from violation
Duggal, Ekta
;
Verma, Harsh Vardhan
- In:
Journal of Indian business research
14
(
2022
)
3
,
pp. 339-357
Persistent link: https://www.econbiz.de/10013288126
Saved in:
264
A comparison of customer preference of standalone retail outlets and stores in shopping malls
Praveena, K.
;
Soman, Shruthi
- In:
International journal of business competition and …
7
(
2021
)
4
,
pp. 310-321
Persistent link: https://www.econbiz.de/10013198041
Saved in:
265
Exploring the hedonic factors affecting customer experiences in phygital retailing
Banik, Shanta
;
Gao, Yongqiang
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014239822
Saved in:
266
The influence of the ethics of e-retailers on online customer experience and customer satisfaction
Mainardes, Emerson Wagner
;
Coutinho, Ananda Raquel Silva
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014240269
Saved in:
267
A contingency model in establishing brand loyalty : relationship age as a moderator
Huang, Chao-Chin
;
Tsay, Chung-Yuan
;
Fang, Shih Chieh
; …
- In:
Corporate reputation review
26
(
2023
)
1
,
pp. 19-32
Persistent link: https://www.econbiz.de/10014225818
Saved in:
268
Neurophysiological responses to robot-human interactions in retail stores
Rancati, Gaia
;
Maggioni, Isabella
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 261-275
Persistent link: https://www.econbiz.de/10014228964
Saved in:
269
Drivers of satisfaction and usage continuance in e-grocery retailing : a collaborative design supported perspective
Kumar, Amresh
;
Sikdar, Pallab
;
Gupta, Manali
;
Singh, …
- In:
Journal of research in interactive marketing : …
17
(
2023
)
2
,
pp. 176-194
Persistent link: https://www.econbiz.de/10014313198
Saved in:
270
Technology : a strategic imperative for successful retailers
Quinones, Myriam
;
Gómez-Suárez, Mónica
;
Cruz Roche, …
- In:
International journal of retail and distribution management
51
(
2023
)
4
,
pp. 546-566
Persistent link: https://www.econbiz.de/10014281083
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