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Intercultural service encounte...
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Consumer behaviour
47
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Customer satisfaction
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Sharma, Piyush
174
Sivakumaran, Bharadhwaj
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Marshall, Roger
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Malik, Ashish
11
Roy, Rajat
11
Chan, Ricky Y. K.
10
Kim, Namwoon
10
Leung, Tak Yan
9
Zhan, Wu
9
Kingshott, Russel
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Kingshott, Russel P.J.
8
Kingshott, Russel P. J.
7
Luk, Sherriff T. K.
6
Rabbanee, Fazlul K.
6
St. Davčik, Nebojša
6
Chen, Ivy S. N.
5
Gaur, Sanjaya Singh
5
Mohan, Geetha
5
Ueno, Akiko
5
Cardinali, Silvio
4
Cheng, Louis T. W.
4
Dhawan, Abhinav
4
Erramilli, M. Krishna
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Gupta, Narain
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Mathur, Rajiv
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Sardana, Deepak
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Su, Yong
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Tam, Jackie L.M.
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Chung, Cindy
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Nguyen Tuyet-Mai
3
Sima, Herbert
3
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3
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2
Ananthram, Subramaniam
2
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Journal of business research : JBR
30
The journal of services marketing
15
Journal of Services Marketing
14
Marketing Intelligence & Planning
8
Journal of marketing management : MM
7
Marketing intelligence & planning
7
Journal of retailing and consumer services
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European Journal of Marketing
5
Journal of international consumer marketing
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European journal of marketing : EJM
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Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of Service Theory and Practice
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International marketing review
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Journal of Indian business research
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Journal of international business studies : JIBS ; an official journal of the Academy of International Business
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Journal of service theory and practice
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Psychology & Marketing
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Technovation : the international journal of technological innovation, entrepreneurship and technology management
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A Research Agenda for Service Marketing
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Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
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Boundary spanning elements and the marketing function in organizations : concepts and empirical studies
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Branding and sustainable competitive advantage : building virtual presence
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Business strategy and the environment
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Handbook of Research on Asian Business
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Handbook of research on Asian business
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International Journal of Consumer Studies
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International Journal of Manpower
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International Journal of Pharmaceutical and Healthcare Marketing
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International business review : the official journal of the European International Business Academy
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International journal of pharmaceutical and healthcare marketing : IJPHM
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ECONIS (ZBW)
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Other ZBW resources
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OLC EcoSci
15
RePEc
4
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21
Using spotlight effect to curb counterfeit consumption : an experimental investigation
Zhan, Lingjing
;
Sharma, Piyush
;
Chan, Ricky Y. K.
- In:
Marketing intelligence & planning
33
(
2015
)
4
,
pp. 556-574
Persistent link: https://www.econbiz.de/10011381687
Saved in:
22
Consumer ethnocentrism vs. intercultural competence as moderators in intercultural service encounters
Sharma, Piyush
;
Zhan, Wu
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 93-102
Persistent link: https://www.econbiz.de/10011343392
Saved in:
23
Shopping motivation as a moderator in the retail service evaluation
Luk, Sherriff T. K.
;
Sharma, Piyush
;
Chen, Ivy S. N.
- In:
The journal of services marketing
27
(
2013
)
1
,
pp. 40-48
Persistent link: https://www.econbiz.de/10009723106
Saved in:
24
Impact of store environment on impulse buying behavior
Mohan, Geetha
;
Sivakumaran, Bharadhwaj
;
Sharma, Piyush
- In:
European journal of marketing : EJM
47
(
2013
)
10
,
pp. 1711-1732
Persistent link: https://www.econbiz.de/10010201718
Saved in:
25
Examining the role of attribution and intercultural competence in intercultural service encounters
Tam, Jackie
;
Sharma, Piyush
;
Kim, Namwoon
- In:
The journal of services marketing
28
(
2014
)
2
,
pp. 159-170
Persistent link: https://www.econbiz.de/10010371761
Saved in:
26
Exploring impulse buying in services : toward an integrative framework
Sharma, Piyush
;
Sivakumaran, Bharadhwaj
;
Marshall, Roger
- In:
Journal of the Academy of Marketing Science
42
(
2014
)
2
,
pp. 154-170
Persistent link: https://www.econbiz.de/10010345193
Saved in:
27
Exploring the interactions among external reference price, social visibility and purchase motivation in pay-what-you-want pricing
Roy, Rajat
;
Rabbanee, Fazlul K.
;
Sharma, Piyush
- In:
European journal of marketing : EJM
50
(
2016
)
5/6
,
pp. 816-837
Persistent link: https://www.econbiz.de/10011529671
Saved in:
28
Internal service quality as a driver of employee satisfaction, commitment and performance : exploring the focal role of employee well-being
Sharma, Piyush
;
Kong, Titus Tak Chuen
;
Kingshott, …
- In:
Journal of service management
27
(
2016
)
5
,
pp. 773-797
Persistent link: https://www.econbiz.de/10011553151
Saved in:
29
Looking beyond first-person effects (FPEs) in the influence of scarcity appeals in advertising : a replication and extension of Eisend (2008)
Sharma, Piyush
;
Roy, Rajat
- In:
Journal of advertising : official publication of the …
45
(
2016
)
1
,
pp. 78-84
Persistent link: https://www.econbiz.de/10011453871
Saved in:
30
Antecedents, outcomes, and mediating role of internal reference prices in pay-what-you-want (PWYW) pricing
Roy, Rajat
;
Rabbanee, Fazlul K.
;
Sharma, Piyush
- In:
Marketing intelligence & planning
34
(
2016
)
1
,
pp. 117-136
Persistent link: https://www.econbiz.de/10011459210
Saved in:
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