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Calling out fake online reviews through robust epistemic belief
Banerjee, Snehasish; Chua, Alton Y. K. - In: Information & management : the internat. journal of … 58 (2021) 3, pp. 1-13
Persistent link: https://www.econbiz.de/10012502133
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How fakes make it through : the role of review features versus consumer characteristics
Azimi, Shabnam; Chan, Kwong; Krasnikov, Alexander - In: Journal of consumer marketing 39 (2022) 5, pp. 523-537
Persistent link: https://www.econbiz.de/10013399718
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Fake review detection in e-commerce platforms using aspect-based sentiment analysis
Hájek, Petr; Hikkerova, Lubica; Sahut, Jean-Michel - In: Journal of business research : JBR 167 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10014383045
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Expertise makes perfect : how the variance of a reviewer's historical ratings influences the persuasiveness of online reviews
Wu, Xiaoyue; Jin, Liyin; Xu, Qian - In: Journal of retailing 97 (2021) 2, pp. 238-250
Persistent link: https://www.econbiz.de/10012648995
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Evaluation of hotel brand competitiveness based on hotel features ratings
Xia, Haiyang; Vu, Huy Quan; Law, Chun Hung Roberts; Li, Gang - In: International journal of hospitality management 86 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012241517
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Asymmetry of hotel ratings on TripAdvisor : evidence from single- versus dual-valence reviews
Fong, Lawrence Hoc Nang; Lei, Soey Sut Ieng; Law, Chun … - In: Journal of hospitality marketing & management 26 (2017) 1, pp. 67-82
Persistent link: https://www.econbiz.de/10011669668
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The individual monetary valuation of online hotel ratings
Evangelinos, Christos; Obermeyer, Andy; Bartel, Aaron - 2020
online rating score is one of the hotels' attributes. Results show that online rating scores have a positive and significant … impact on hotel choice. We also calculate the individual willingness to pay for higher rating scores and report the …
Persistent link: https://www.econbiz.de/10012208690
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When cuisine becomes less haute : the impact of expert ratings on consumers' legitimacy judgments
Clauzel, Amélie; Delacour, Hélène; Liarte, Sébastien - In: Journal of business research : JBR 105 (2019), pp. 395-404
Persistent link: https://www.econbiz.de/10012128528
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The signaling and reputational effects of customer ratings on hotel revenues : evidence from TripAdvisor
Sayfuddin, A. T. M.; Chen, Yong - In: International journal of hospitality management 99 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10013327968
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How rainy-day blues affect customers’ evaluation behavior : evidence from online reviews
Zhang, Ziqiong; Qiao, Shuchen; Li, Hengyun; Zhang, Zili - In: International journal of hospitality management 100 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013266147