Narrow search
Showing 121 - 130 of 53,242
Cover Image
Linking retailing experiences with life satifaction : the concept of story-type congruity with shopper's identity
Grzeskowiak, Stephan; Sirgy, M. Joseph; Foscht, Thomas; … - In: International journal of retail & distribution management 44 (2016) 2, pp. 124-138
Persistent link: https://www.econbiz.de/10011552611
Cover Image
Customer oriented service culture and its impact on customer loyalty in organised retail context
Shah, Tejas R.; Jain, Amrit - In: International journal of Indian culture and business … 11 (2015) 1, pp. 23-42
Persistent link: https://www.econbiz.de/10011588290
Cover Image
How store attributes impact shoppers' loyalty : do different national cultures follow the same loyalty building process?
Grosso, Monica; Castaldo, Sandro - In: The international review of retail, distribution and … 25 (2015) 5, pp. 503-515
Persistent link: https://www.econbiz.de/10011534155
Cover Image
Customer satisfaction and loyalty in the Kuwaiti retail services market : why are satisfied buyers not always loyal buyers?
Pleshko, Larry P.; Heiens, Richard A. - In: The international review of retail, distribution and … 25 (2015) 1, pp. 55-71
Persistent link: https://www.econbiz.de/10010502834
Cover Image
Examining retail customer experience and the moderation effect of loyalty programmes
Lin, Zhibin; Bennett, Dag - In: International journal of retail & distribution management 42 (2014) 10, pp. 929-947
Persistent link: https://www.econbiz.de/10010422006
Cover Image
Building store satisfaction centred on customer retention in clothing retailing : store design and ease of shopping
Turhan, Gülden - 2014
Persistent link: https://www.econbiz.de/10011293783
Cover Image
The upside of showrooming : how online information creates positive spill-over for the brick-and-mortar retailer
Spaid, Brian I.; O'Neill, Bonnie S.; Ow, Terence T. - In: Journal of organizational computing and electronic commerce 29 (2019) 4, pp. 294-315
Persistent link: https://www.econbiz.de/10012203525
Cover Image
Retail service quality, satisfaction, and trust : the key to shopper loyalty in the context of the Indonesian traditional market
Najib, Moh Farid; Sosianika, Adila - In: International journal of electronic marketing and … 10 (2019) 4, pp. 425-440
Persistent link: https://www.econbiz.de/10012168820
Cover Image
The multichannel customer’s service experience : building satisfaction and trust
Fernández-Sabiote, Estela; Román, Sergio - In: Service business 10 (2016) 2, pp. 423-445
Persistent link: https://www.econbiz.de/10011722327
Cover Image
The effect of self-checkout quality on customer satisfaction and repatronage in a retail context
Fernandes, Teresa; Pedroso, Rui - In: Service business 11 (2017) 1, pp. 69-92
Persistent link: https://www.econbiz.de/10011722450