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The influence of digital influencer, e-WOM and information quality on customer repurchase intention toward online shop in e-marketplace during pandemic COVID-19 : the mediation eff...
Wandoko, Wanda; Panggati, Ignatius Enda - In: Journal of relationship marketing : innovations and … 21 (2022) 2, pp. 148-167
Persistent link: https://www.econbiz.de/10013336327
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Perceived values, platform attachment and repurchase intention in on-demand service platforms : a cognition-affection-conation perspective
Lu, Baozhou; Yan, Lixiao; Chen, Zhipeng - In: Journal of retailing and consumer services 67 (2022), pp. 1-17
Persistent link: https://www.econbiz.de/10013364471
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Exploring the impact of service quality, brand trust and attitudinal loyalty on repurchase intention among smartphone users in Hong Kong
Ng, Holly; Li, Tilo; Li, Eugene - In: International journal of business & management : IJoBM 12 (2024) 1, pp. 31-46
Persistent link: https://www.econbiz.de/10014583944
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A comparative study on the effect of service quality of firms undertaking O2O commerce on customer satisfaction and repurchase intention in Korea, China and Japan
Moon, Hee-Cheol; Chung, Jae-eun - In: Journal of international trade & commerce 14 (2018) 5, pp. 115-134
Persistent link: https://www.econbiz.de/10011949496
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The effect of service quality and religiosity on electronic word of mouth through satisfaction in Islamic banking in North Africa
Jridi, Kaouther; Chaabouni, Amel; Bakini, Fatma; … - In: International journal of islamic marketing and branding 3 (2018) 4, pp. 278-298
Persistent link: https://www.econbiz.de/10012051024
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Examining the relationships between service quality, corporate image, customer satisfaction, and customer loyalty for an Indonesian bank
Krisnanto, Umbas; Novianti, Riska - In: Expert journal of business and management 7 (2019) 1, pp. 31-35
Persistent link: https://www.econbiz.de/10012139436
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Factors influencing customer choice in selection of banks in Kuwait
AlNajem, Mohamad N. - In: Quality management journal : QMJ 25 (2018) 3, pp. 142-153
Persistent link: https://www.econbiz.de/10011976337
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The role of customer trust, service quality and value dimensions in determining satisfaction and loyalty : an empirical study of mobile telecommunication industry in Pakistan
Aslam, Wajeeha; Arif, Imtiaz; Farhat, Kashif; … - In: Market : review for marketing theory and practice 30 (2018) 2, pp. 177-194
Persistent link: https://www.econbiz.de/10011994848
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An empirical study on the cellular subscribers churn, selection factors and satisfaction with the services
Misra, Richa; Sonali Singh; Mahajan, Renuka - In: International journal of product development : IJPD 23 (2019) 2/3, pp. 105-121
Persistent link: https://www.econbiz.de/10012105676
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The anomaly of airline passenger behavioral intention : a comparison between low-cost and full-service airlines
Auryn Rachma Maulisa; Rahayu Hijrah Hati - In: ASEAN marketing journal : Association of Southeast … 10 (2018) 2, pp. 75-90
Persistent link: https://www.econbiz.de/10012106923