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Experience vs quality : predic...
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51
Motivation and tourists'
loyalty
in performing arts festivals : the mediator role of quality and
satisfaction
Amorim, Daniela
;
Jiménez-Caballero, José Luís
; …
- In:
Enlightening tourism : ET ; a pathmaking journal
9
(
2019
)
2
,
pp. 100-136
Persistent link: https://www.econbiz.de/10012214887
Saved in:
52
Customer value in Quick-Service Restaurants : a cross-cultural study
Gallarza-Granizo, Martina G.
;
Ruiz-Molina, María-Eugenia
; …
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241407
Saved in:
53
The effect of customer relationship management practices on airline customer
loyalty
Salah, Marwa
;
Abou-Shouk, Mohamed A.
- In:
Journal of Tourism, Heritage & Services Marketing : JTHSM
5
(
2019
)
2
,
pp. 11-19
Persistent link: https://www.econbiz.de/10012159006
Saved in:
54
The effects of perceived brand orientation and perceived service quality in the higher education sector
Ghobehei, Mohsen
;
Sadeghaziri, Faraz
;
Ebrahimi, Elham
; …
- In:
Eurasian business review
9
(
2019
)
3
,
pp. 347-365
Persistent link: https://www.econbiz.de/10012144785
Saved in:
55
Retail service quality,
satisfaction
, and trust : the key to shopper
loyalty
in the context of the Indonesian traditional market
Najib, Moh Farid
;
Sosianika, Adila
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 425-440
Persistent link: https://www.econbiz.de/10012168820
Saved in:
56
Self-service technology (web interface) : Bagozzi's self-regulation processes framework to measure Indian customer
loyalty
Paul, Thomas John
;
Jacob, Jayanth
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 224-248
Persistent link: https://www.econbiz.de/10012008989
Saved in:
57
Enjoying
loyalty
: the relationship between service quality, customer
satisfaction
, and behavioral intentions in public transit
Van Lierop, Dea
;
El-Geneidy, Ahmed
- In:
Research in transportation economics
59
(
2016
),
pp. 50-59
Persistent link: https://www.econbiz.de/10011706711
Saved in:
58
Exploring the antecedents of
loyalty
in the context of multi-channel banking
Bapat, Dhananjay
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 174-186
Persistent link: https://www.econbiz.de/10011707751
Saved in:
59
Festival attributes and perceptions : a meta-analysis of relationships with
satisfaction
and
loyalty
Tanford, Sarah
;
Jung, Shinyong
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 209-220
Persistent link: https://www.econbiz.de/10011708210
Saved in:
60
Relationship among
loyalty
,
satisfaction
and intention : the mediating role of trust
Lerbin, R.
;
Aritonang, R.
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
1
,
pp. 1608-1620
Persistent link: https://www.econbiz.de/10011764733
Saved in:
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