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The effect of consumer learning on customer loyalty : a study on BRI customers in Southeast Sulawesi

Payangan, Otto Randa - In: International journal of applied behavioral economics : … 9 (2020) 1, pp. 41-53

Persistent link: https://www.econbiz.de/10012212560

The impact of CSR reputation and customer loyalty : the intervening influence of perceived service quality and trust

Menges, William Suley; He, Yuanqiong - 2019

Persistent link: https://www.econbiz.de/10012145453

Trust and commitment as mediators of the relationship between quality advice and customer loyalty

Van Tonder, Estelle - In: The journal of applied business research 32 (2016) 1, pp. 289-302

Persistent link: https://www.econbiz.de/10011436588

Role of trust and customer loyalty in reducing perceived security risk in internet banking

Mann, Bikram Jit Singh; Sahni, Sunpreet Kaur - In: International journal of electronic business 10 (2013) 4, pp. 331-354

Persistent link: https://www.econbiz.de/10009790705

Exploring the antecedents of hotel customer loyalty : a social identity perspective

Martínez García de Leaniz, Patricia; Rodríguez del … - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 1-23

Persistent link: https://www.econbiz.de/10010526384

The effect of customer experience of trust and e-service quality on customer loyalty with customer satisfaction as a research mediation variable in Tokopedia e-commerce : a study c...

Silviana, Nurfirda Sofia; Rofiaty; Puspaningrum, Astrid - 2022

Persistent link: https://www.econbiz.de/10013445121

Impact of e-trustmark reputation on customer loyalty and online purchase intentions: empirical evidence from an emerging country

Quan Hong Nguyen; Tho Thi Anh Nguyen; Linh Thuy Nguyen; … - In: International journal of electronic business : IJEB 18 (2023) 4, pp. 466-492

Persistent link: https://www.econbiz.de/10014439824

An investigation of the internet generation customer loyalty : an empirical study in Indonesia mobile services

Yacob, Syahmardi; Johannes; Edward, Edward; Sulistiyo, Urip - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 24 (2023) 1, pp. 271-281

The study aims to investigated of iGen customer loyalty model that effected by service quality, culture, loyalty program and trust trough customer satisfaction. Following the conceptual model, an inclusive set of hypotheses have been developed. The demanded data were collected from 663 samples...

Persistent link: https://www.econbiz.de/10014371908

Identification and ranking of factors affecting customer loyalty : a case study : Mehre-e-Eghtesad bank customers

Nazeri, Ali; Ebrahimi, Mohsen; Soofifard, Rahman - In: International journal of services and operations … 35 (2020) 3, pp. 289-306

Persistent link: https://www.econbiz.de/10012178819

Thai information technology customer loyalty perceptions : a structural equation model

Pongcharnchavalit, Surachet; Fongsuwan, Wanno - In: Research journal of business management 9 (2015) 1, pp. 188-202

Persistent link: https://www.econbiz.de/10011413721