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157
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154
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144
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142
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118
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116
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114
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109
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107
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102
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100
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97
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97
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95
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94
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94
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93
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92
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91
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91
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91
Kumar, V.
90
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88
Huber, Frank
87
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87
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84
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Tydskrif vir studies in ekonomie en ekonometrie : SEE
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MPRA Paper
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Showing
1
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10
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Sort
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date (newest first)
date (oldest first)
1
Loyalty
and word-of-mouth as outcomes of South African Airbnb customers' relationship quality
Collins, Shannon
;
Mostert, Pierre
- In:
Journal for global business advancement : JGBA
14
(
2021
)
1
,
pp. 24-45
Persistent link: https://www.econbiz.de/10012542345
Saved in:
2
A framework for understanding the evolution of relationship quality and the customer relationship development process
Atorough, Peter
;
Salem, Heba
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
4
,
pp. 267-283
Persistent link: https://www.econbiz.de/10011594161
Saved in:
3
Managing customer citizenship behavior : a relationship perspective
Balaji, M. S.
- In:
Journal of strategic marketing
22
(
2014
)
3
,
pp. 222-239
Persistent link: https://www.econbiz.de/10010384772
Saved in:
4
Exploring the impact of personality traits on perceived relationship investment, relationship quality, and
loyalty
in the retail industry
Menidjel, Choukri
;
Bilgihan, Anil
;
Benhabib, Abderrezzak
- In:
The international review of retail, distribution and …
31
(
2021
)
1
,
pp. 106-129
Persistent link: https://www.econbiz.de/10012425335
Saved in:
5
Identification and ranking of factors affecting customer
loyalty
: a case study : Mehre-e-Eghtesad
bank
customers
Nazeri, Ali
;
Ebrahimi, Mohsen
;
Soofifard, Rahman
- In:
International journal of services and operations …
35
(
2020
)
3
,
pp. 289-306
Persistent link: https://www.econbiz.de/10012178819
Saved in:
6
Antecedents and outcomes of
satisfaction
in buyer-supplier relationships in South Africa : a replication study
Roberts-Lombard, Mornay
;
Mpinganjira, Mercy
;
Svensson, …
- In:
South African journal of economic and management sciences
20
(
2017
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10011778254
Saved in:
7
Validity and reliability of
satisfaction
as a mediator between quality constructs in manufacturer-supplier relationships through time and across contexts
Padin, Carmen
;
Ferro, Carlos
;
Svensson, Göran
- In:
Journal of business-to-business marketing
24
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011674235
Saved in:
8
The effects of e-banking quality on customers'
trust-satisfaction
and
commitment
: a field study on users of Jordanian banks
Alawneh, Ali Ahmad
- In:
International journal of intelligent enterprise : IJIE
4
(
2017
)
1/2
,
pp. 36-45
Persistent link: https://www.econbiz.de/10011858846
Saved in:
9
Relationship among
loyalty
,
satisfaction
and intention : the mediating role of
trust
Lerbin, R.
;
Aritonang, R.
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
1
,
pp. 1608-1620
Persistent link: https://www.econbiz.de/10011764733
Saved in:
10
Value get, value give : the relationships among perceived value, relationship quality, customer engagement, and value consciousness
Itani, Omar S.
;
El-Kassar, Abdul-Nasser
;
Loureiro, …
- In:
International journal of hospitality management
80
(
2019
),
pp. 78-90
Persistent link: https://www.econbiz.de/10012058611
Saved in:
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