//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer engagement conceptual...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
15
Relationship marketing
15
Dienstleistungsqualität
11
Service quality
11
Consumer behaviour
9
Customer satisfaction
9
Konsumentenverhalten
9
Kundenzufriedenheit
9
Customer value
6
Kundenwert
6
B-to-B-Marketing
5
Business-to-business marketing
5
Einzelhandel
5
Market segmentation
5
Marketing management
5
Marketingmanagement
5
Marktsegmentierung
5
Portfolio selection
5
Portfolio-Management
5
Retail trade
5
Einzelhandelspreis
4
Experience
4
Retail price
4
Theorie
4
Theory
4
USA
4
United States
4
Customer service
3
Kundenservice
3
Marketing
3
Welt
3
World
3
Autobiography
2
Brand
2
Brand management
2
Corporate Social Responsibility
2
Corporate social responsibility
2
Customer behavior
2
Customer integration
2
Customer requirements
2
more ...
less ...
Online availability
All
Undetermined
24
Free
3
Type of publication
All
Article
79
Book / Working Paper
8
Other
1
Type of publication (narrower categories)
All
Article in journal
33
Aufsatz in Zeitschrift
33
Aufsatz im Buch
9
Book section
9
Reprint
3
Arbeitspapier
2
Working Paper
2
research-article
2
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Graue Literatur
1
Non-commercial literature
1
Sammelwerk
1
viewpoint
1
more ...
less ...
Language
All
English
56
Undetermined
32
Author
All
Bolton, Ruth N.
86
Tarasi, Crina O.
12
Lemon, Katherine N.
9
Shankar, Venkatesh
8
Gustafsson, Anders
7
Walker, Beth A.
6
Bramlett, Matthew D.
5
Mende, Martin
5
Hutt, Michael D.
4
Parasuraman, A.
4
Smith, Amy K.
4
Verhoef, Peter C.
4
Witell, Lars
4
Bitner, Mary Jo
3
Chapman, Randall G.
3
Grewal, Dhruv
3
Gruber, Thorsten
3
Hoefnagels, Ankie
3
Kabadayi, Sertan
3
Levy, Michael
3
Migchels, Nanne
3
Montoya, Detra Y.
3
Wagner, Janet
3
Billett, Matthew T.
2
Bohlmann, Jonathan D.
2
Brodie, Roderick J.
2
Hollebeek, Linda D.
2
Hutt, Michael
2
Kandampully, Jay
2
McColl-Kennedy, Janet R.
2
Myers, Matthew B.
2
Qualls, William J.
2
Rosa, José Antonio
2
Selnes, Fred
2
Solnet, David
2
Walker, Beth
2
Agarwal, James
1
Baker, Thomas L.
1
Benoit, Sabine
1
Berry, Leonard L.
1
more ...
less ...
Institution
All
Erasmus Research Institute of Management
1
Published in...
All
Journal of marketing
8
Journal of service research : JSR
7
Journal of retailing
6
MSI reports : working paper series
6
Marketing Science
6
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
5
Journal of marketing research : JMR
4
Journal of the Academy of Marketing Science
4
Report / Marketing Science Institute
4
Journal of Service Management
3
Journal of service management
3
Journal of business research : JBR
2
Management Science
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Report / Marketing Science Institute / Marketing Science Institute
2
Retailing in the 21st century : current and future trends
2
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
ERIM report series research in management
1
Fundamentals of marketing research ; Vol. 3
1
Handbook of relationship marketing
1
Handbook of research on customer equity in marketing
1
International marketing ; Vol. 2
1
Journal of Business Research
1
Journal of Historical Research in Marketing
1
Journal of Services Marketing
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of historical research in marketing
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of international marketing
1
Journal of macromarketing
1
Journal of marketing education : JME
1
Journal of service research
1
Marketing research : a magazine of management and applications
1
Marketing strategy collection
1
Marketing-mix strategies - distribution strategy and pricing strategy
1
Marketing-mix strategies - product strategy and promotion strategy
1
The European retail digest : the authoritative guide to trends and developments in retailing across Europe
1
The Routledge companion to strategic marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
48
OLC EcoSci
24
RePEc
9
Other ZBW resources
5
BASE
1
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
88
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Pretesting questionnaires : content analyses of respondents' concurrent verbal protocols
Bolton, Ruth N.
-
2007
Persistent link: https://www.econbiz.de/10003540275
Saved in:
2
To JM on its 75th anniversary
Bolton, Ruth N.
- In:
Journal of marketing
75
(
2011
)
4
,
pp. 129-131
Persistent link: https://www.econbiz.de/10009270896
Saved in:
3
Customer engagement : opportunities and challenges for organizations
Bolton, Ruth N.
- In:
Journal of service research : JSR
14
(
2011
)
3
,
pp. 272-274
Persistent link: https://www.econbiz.de/10009383389
Saved in:
4
Sales response modeling : gains in efficiency from system estimation
Bolton, Ruth N.
- In:
Journal of business research : JBR
18
(
1989
)
2
,
pp. 107-125
Persistent link: https://www.econbiz.de/10001066535
Saved in:
5
The relationship between market characteristics and promotional price elasticities
Bolton, Ruth N.
- In:
Marketing science : the marketing journal of the …
8
(
1989
)
2
,
pp. 153-169
Persistent link: https://www.econbiz.de/10001090750
Saved in:
6
The convergence of sustainability and marketing : transforming marketing to respond to a new world
Bolton, Ruth N.
- In:
Australasian marketing journal : AMJ ; official journal …
30
(
2022
)
2
,
pp. 107-112
Persistent link: https://www.econbiz.de/10013256363
Saved in:
7
Customer satisfaction
Bolton, Ruth N.
- In:
The Routledge companion to strategic marketing
,
(pp. 91-106)
.
2021
Persistent link: https://www.econbiz.de/10012498435
Saved in:
8
The long view on the responsibilities of business and marketers
Bolton, Ruth N.
- In:
Journal of macromarketing
40
(
2020
)
3
,
pp. 332-335
Persistent link: https://www.econbiz.de/10012264023
Saved in:
9
Responsible research in retailing : is your research really useful? : commentary
Bolton, Ruth N.
- In:
Journal of retailing
95
(
2019
)
3
,
pp. 3-8
Persistent link: https://www.econbiz.de/10012129999
Saved in:
10
Ruth N. Bolton : Autobiographical reflections
Bolton, Ruth N.
- In:
Journal of historical research in marketing
9
(
2017
)
3
,
pp. 244-263
Persistent link: https://www.econbiz.de/10011798324
Saved in:
1
2
3
4
5
6
7
8
9
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->