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Value co-creation and co-destruction behaviour : relationship with basic human values and personality traits
Ogunbodede, Olabode; Papagiannidis, Savvas; Alamanos, … - In: International journal of consumer studies 46 (2022) 4, pp. 1278-1298
Persistent link: https://www.econbiz.de/10013328291
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Interactive value formation : exploring the literature on dark side of the service experience from the perspective of value co-destruction (VCD)
Codá, Renato Calhau; Farias, Josivania Silva - In: Services marketing quarterly 43 (2022) 4, pp. 520-540
Persistent link: https://www.econbiz.de/10013416997
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Antecedents and consequences of co-creation value with a resolution of complex P2P relationships
Foroudi, Pantea; Marvi, Reza; Colmekcioglu, Nazan - In: International journal of contemporary hospitality management 34 (2022) 12, pp. 4355-4388
Persistent link: https://www.econbiz.de/10013455329
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Content marketing towards customer value creation
Repovienė, Rūta; Pažėraitė, Aušra - In: International journal of internet marketing and … 18 (2023) 2/3, pp. 263-285
Persistent link: https://www.econbiz.de/10014318342
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How emotions impact the interactive value formation process during problematic social media interactions
Frau, Moreno; Cabiddu, Francesca; Frigau, Luca; … - In: Journal of research in interactive marketing : … 17 (2023) 5, pp. 773-793
Persistent link: https://www.econbiz.de/10014428171
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Professional reflexivity in customer involvement : tensions and ambiguities in between identities
Echeverri, Per - In: Marketing theory 22 (2022) 4, pp. 477-500
Persistent link: https://www.econbiz.de/10013435566
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The interplay between value and service quality experience : e-loyalty development process through the eTailQ scale and value perception
Li, Honglei; Aham-Anyanwu, Nnanyelugo; Tevrizci, Cemal; … - In: Electronic commerce research 15 (2015) 4, pp. 585-615
Persistent link: https://www.econbiz.de/10011400949
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How self-gratification and social values shape revisit intention and customer loyalty of Airbnb customers
Tajeddini, Kayhan; Gamage, Thilini Chathurika; Ul … - In: International journal of hospitality management 100 (2022), pp. 1-16
Persistent link: https://www.econbiz.de/10013266150
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Revealing customer dominant logic in healthcare services
Seppänen, Kaisa; Huiskonen, Janne; Koivuniemi, Jouni; … - In: International journal of services and operations management 26 (2017) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10011719181
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Analyzing systemic customer value in scalable business service
Pynnönen, Mikko; Hallikas, Jukka; Ritala, Paavo; … - In: The service industries journal 34 (2014) 14, pp. 1154-1166
Persistent link: https://www.econbiz.de/10010412904