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Triadic relationship between customers, service providers and government in a highly regulated industry

Quach, Sara; Thaichon, Park; Hewege, Chandana - In: Journal of retailing and consumer services 55 (2020), pp. 1-13

Persistent link: https://www.econbiz.de/10012269075

The effects of service quality on internet service provider customers' behaviour : a mixed methods study

Quach, Sara; Jebarajakirthy, Charles; Thaichon, Park - In: Asia Pacific journal of marketing and logistics 28 (2016) 3, pp. 435-463

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Dark motives-counterfeit purchase framework : internal and external motives behind counterfeit purchase via digital platforms

Thaichon, Park; Quach, Sara - In: Journal of retailing and consumer services 33 (2016), pp. 82-91

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Hybrid sales structures in the age of e-commerce

Thaichon, Park; Surachartkumtonkun, Jiraporn; Quach, Sara; … - In: The journal of personal selling & sales management : JPSSM 38 (2018) 3, pp. 277-302

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The role of creativity and project management in enhancing service quality of advertising agencies : a qualitative approach

Levin, Elizabeth; Thaichon, Park; Quach, Sara; Lobo, Antonio - In: Australasian marketing journal 26 (2018) 1, pp. 31-40

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Female franchisees : a lost opportunity for franchising sector growth?

Thaichon, Park; Weaven, Scott; Quach, Sara; Bodey, Kelli; … - In: Journal of strategic marketing 28 (2020) 2, pp. 107-122

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From connoisseur luxury to mass luxury : value co-creation and co-destruction in the online environment

Quach, Sara; Thaichon, Park - In: Journal of business research : JBR 81 (2017), pp. 163-172

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Managing customer switching behavior in the banking industry

Thaichon, Park; Quach, Sara; Bavalur, Amulya Sai; Nair, … - In: Services marketing quarterly 38 (2017) 3, pp. 142-154

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Aesthetic labor and visible diversity : the role in retailing service encounters

Quach, Sara; Jebarajakirthy, Charles; Thaichon, Park - In: Journal of retailing and consumer services 38 (2017), pp. 34-43

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Online retailing and relationship marketing : evolution and theoretical insights into online retailing and relationship marketing

Thaichon, Park; Liyanaarachchi, Gajendra; Ratten, Vanessa; … - In: Transforming relationship marketing : strategies and …, (pp. 1-23). 2021

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