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~accessRights:"restricted"
~person:"Han, Heesup"
~subject:"Beziehungsmarketing"
~subject:"United States"
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Search: subject_exact:"Consumer Behaviour"
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Beziehungsmarketing
United States
Consumer behaviour
83
Konsumentenverhalten
83
Customer satisfaction
39
Kundenzufriedenheit
39
Relationship marketing
29
Hotel industry
28
Hotellerie
28
Brand management
20
Dienstleistungsqualität
20
Markenführung
20
Service quality
20
Holiday behaviour
19
Urlaubsverhalten
19
Brand image
16
Markenimage
16
Emotion
13
Tourism
10
Tourismus
10
Airline
9
Brand
9
Brand loyalty
9
Environmental management
9
Fluggesellschaft
9
Markenartikel
9
Satisfaction
9
Umweltmanagement
9
Markentreue
8
Perception
8
Tourism industry
8
Tourismuswirtschaft
8
Wahrnehmung
8
Confidence
7
Environmental consciousness
7
Umweltbewusstsein
7
Vertrauen
7
Air transport
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Coronavirus
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Cruise
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English
29
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Han, Heesup
Hollebeek, Linda D.
26
Kumar, V.
19
Loureiro, Sandra Maria Correia
17
Mattila, Anna S.
17
Rather, Raouf Ahmad
17
Ahn, Jiseon
16
Khan, Imran
16
Klaus, Philipp
14
So, Kevin Kam Fung
14
Prentice, Catherine
13
Japutra, Arnold
12
Rahman, Zillur
12
Johnson, Lester W.
11
King, Ceridwyn
11
Kumar, Vikas
11
Leckie, Civilai
11
Quach, Sara
11
Roy, Sanjit
11
Sesé, F. Javier
11
Sreejesh, S.
11
Verhoef, Peter C.
11
Back, Ki-Joon
10
Fatma, Mobin
10
Grewal, Dhruv
10
Gustafsson, Anders
10
Park, Jungkun
10
Sarkar, Abhigyan
10
Balaji, M. S.
9
Bang, Nguyen
9
Gil Saura, Irene
9
Gong, Taeshik
9
Karjaluoto, Heikki
9
Line, Nathaniel D.
9
Sarkar, Juhi Gahlot
9
Schramm-Klein, Hanna
9
Tanford, Sarah
9
Wong, IpKin Anthony
9
Bilgihan, Anil
8
Cambra-Fierro, Jesús
8
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Journal of travel and tourism marketing
10
International journal of hospitality management
8
International journal of contemporary hospitality management
3
Journal of hospitality marketing & management
3
Journal of retailing and consumer services
2
Journal of vacation marketing
1
Tourism and hospitality research : the surrey quarterly review
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
29
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1
Investigation into the festival brand co-creation mechanism : extended application of the customer-based brand equity model
Chi, Xiaoting
;
Zhou, Heng
;
Cai, Gangwei
;
Han, Heesup
- In:
Journal of travel and tourism marketing
41
(
2024
)
3
,
pp. 377-395
Persistent link: https://www.econbiz.de/10014513650
Saved in:
2
Building value co-creation with social media marketing, brand trust, and brand loyalty
Sohaib, Muhammad
;
Han, Heesup
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364678
Saved in:
3
The psychology of vacationers' hotel brand choice in a post-pandemic world
Kim, Jinkyung Jenny
;
Lee, Myong Jae
;
Han, Heesup
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 206-221
Persistent link: https://www.econbiz.de/10014246967
Saved in:
4
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
5
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
6
Hotel data privacy : strategies to reduce customers' emotional violations, privacy concerns, and switching intention
Yu, Jongsik
;
Moon, Hyoungeun
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
2
,
pp. 215-227
Persistent link: https://www.econbiz.de/10013352876
Saved in:
7
Causal-predictive model of customer lifetime/influence value : mediating roles of memorable experiences and customer engagement in hotels and airlines
Noppadol Manosuthi
;
Lee, Jin-soo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 461-477
Persistent link: https://www.econbiz.de/10012607328
Saved in:
8
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny
;
Han, Heesup
;
Ariza-Montes, Antonio
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Saved in:
9
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
10
Nature based solutions and customer retention strategy : eliciting customer well-being experiences and self-rated mental health
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241471
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