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~isPartOf:"International journal of pharmaceutical and healthcare marketing : IJPHM"
~isPartOf:"International journal of quality and service sciences"
~isPartOf:"NBER Working Paper"
~isPartOf:"Production and operations management : an international journal of the Production and Operations Management Society"
~subject:"Customer satisfaction"
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Search: subject_exact:"Patients"
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Customer satisfaction
Patienten
83
Patients
83
Hospital
44
Krankenhaus
44
Gesundheitsversorgung
36
Health care
36
Dienstleistungsqualität
21
Service quality
21
Gesundheitswesen
18
Health care system
18
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15
Ärzte
15
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11
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appointment scheduling
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Patient satisfaction
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India
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Ahmed, Zafar U.
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Anand, Byram
1
Armstrong, Anona
1
Baalbaki, Imad
1
Bashir, Irfan
1
Brunel, Frederic
1
Buk, Tuba Bozaykut
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Byram, Anand
1
Chahal, Hardeep
1
Chamorro, Antonio
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Desai, Pranjal
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Di Pietro, Laura
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Fiakpa, Ernest Afene
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Guglielmetti Mugion, Roberta
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Henkin, Stanislav
1
Jandavath, Rama Krishna Naik
1
Kiani, Soroosh
1
Kurian, Dinesh
1
Mahmoud, Ali Bassam
1
Makarem, Suzanne
1
Mehta, Shivani
1
Miranda, Francisco J.
1
Murillo, Luis R.
1
Musella, Flaminia
1
Naik, J. Rama Krishna
1
Nguyen, Thu-Huong
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Pashtenko, Valentin H.
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Poston, Robert
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Raharjo, Hendry
1
Reisel, William D.
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Turan, Aygül
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International journal of pharmaceutical and healthcare marketing : IJPHM
International journal of quality and service sciences
NBER Working Paper
Production and operations management : an international journal of the Production and Operations Management Society
Health care management review : HCM review
15
Health marketing quarterly
15
Quality management journal : QMJ
8
Journal of health organization and management
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of productivity and quality management : IJPQM
6
International journal of quality & reliability management
6
International journal of pharmaceutical and healthcare marketing
5
WINEG Wissen
5
Journal of business research : JBR
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence
4
Benchmarking : an international journal ; BIJ
3
Cogent business & management
3
International journal of hospitality management
3
International journal of services and operations management
3
Journal of industrial engineering and management : JIEM
3
Accounting and taxation review : A&TR
2
International journal of consumer studies
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of production economics
2
International journal of production research
2
International journal of services and operations management : IJSOM
2
International journal of services, economics and management
2
International review on public and non-profit marketing
2
Journal of hospital marketing & public relations
2
Journal of operations management
2
Journal of retailing and consumer services
2
Journal of travel and tourism marketing
2
Omega : the international journal of management science
2
Qualitative Marktforschung : Konzepte - Methoden - Analysen
2
Services marketing quarterly
2
Socio-economic planning sciences : the international journal of public sector decision-making
2
Technological forecasting & social change : an international journal
2
Wismarer Schriften zu Management und Recht
2
1st Undergraduate Research Symposium 2017, Faculty of Management Studies, Rajarata University of Sri Lanka
1
ACHE management series
1
AICEI proceedings
1
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ECONIS (ZBW)
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1
Assessing service quality and the perceptual difference between employees and patients of public hospitals in a developing country
Fiakpa, Ernest Afene
;
Nguyen, Thu-Huong
;
Armstrong, Anona
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 402-420
Persistent link: https://www.econbiz.de/10013361610
Saved in:
2
Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
Saved in:
3
Healthcare service quality effect on patient satisfaction and behavioural intentions in corporate hospitals in India
Jandavath, Rama Krishna Naik
;
Byram, Anand
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
1
,
pp. 48-74
Persistent link: https://www.econbiz.de/10011563854
Saved in:
4
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
5
Direct to consumer advertising of robotic heart bypass surgery : effectiveness, patient satisfaction and clinical outcomes
Kiani, Soroosh
;
Kurian, Dinesh
;
Henkin, Stanislav
; …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 358-375
Persistent link: https://www.econbiz.de/10011643421
Saved in:
6
An empirical investigation to determine patient satisfaction factors at tertiary care hospitals in India
Naik, J. Rama Krishna
;
Anand, Byram
;
Bashir, Irfan
- In:
International journal of quality and service sciences
7
(
2015
)
1
,
pp. 2-16
Persistent link: https://www.econbiz.de/10011300156
Saved in:
7
Relating patient satisfaction to nurses' job satisfaction, job security, and obidience OCBs
Mahmoud, Ali Bassam
;
Reisel, William D.
- In:
International journal of pharmaceutical and healthcare …
8
(
2014
)
1
,
pp. 47-61
Persistent link: https://www.econbiz.de/10010365485
Saved in:
8
Modeling patient satisfaction construct in the Indian health care context
Chahal, Hardeep
;
Mehta, Shivani
- In:
International journal of pharmaceutical and healthcare …
7
(
2013
)
1
,
pp. 75-92
Persistent link: https://www.econbiz.de/10009752649
Saved in:
9
Primary health care services quality in Spain : a formative measurement approach using PLS path modeling
Miranda, Francisco J.
;
Chamorro, Antonio
;
Murillo, Luis R.
- In:
International journal of quality and service sciences
4
(
2012
)
4
,
pp. 387-398
Persistent link: https://www.econbiz.de/10009691866
Saved in:
10
Patient satisfaction with healthcare delivery systems
Baalbaki, Imad
;
Ahmed, Zafar U.
;
Pashtenko, Valentin H.
; …
- In:
International journal of pharmaceutical and healthcare …
2
(
2008
)
1
,
pp. 47-62
Persistent link: https://www.econbiz.de/10003929426
Saved in:
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