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~isPartOf:"Journal of business-to-business marketing"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Relationship marketing"
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Search: subject_exact:"Structural equation model"
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Relationship marketing
Structural equation model
86
Strukturgleichungsmodell
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Consumer behaviour
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Konsumentenverhalten
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Quality management
25
Qualitätsmanagement
25
Beziehungsmarketing
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structural equation modelling
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Casadesús, Martí
1
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Journal of business-to-business marketing
Journal of retailing and consumer services
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of strategic marketing
10
International journal of hospitality management
9
Journal of business research : JBR
8
The service industries journal
7
Journal of travel and tourism marketing
6
The journal of services marketing
6
Asia Pacific journal of marketing and logistics
5
International journal of business information systems : IJBIS
5
International journal of electronic customer relationship management : IJECRM
4
International journal of electronic marketing and retailing : IJEMR
4
International journal of internet marketing and advertising : IJIMA
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Research journal of business management
4
Tourism management : research, policies, practice
4
European business review
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of business excellence : IJBEX
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
Journal of electronic commerce research : JECR
3
Journal of marketing management : MM
3
The journal of business & industrial marketing
3
The journal of product & brand management
3
Tourism analysis : an interdisciplinary tourism & hospitality journal
3
Australasian marketing journal
2
Cogent business & management
2
Economic research
2
European journal of marketing : EJM
2
Expert journal of marketing
2
Food policy : economics planning and politics of food and agriculture
2
Global business review
2
International journal of business and emerging markets : IJBEM
2
International journal of business excellence
2
International journal of enterprise information systems : an official publication of the Information Resources Management Association
2
International journal of production research
2
International journal of productivity and quality management : IJPQM
2
International journal of quality & reliability management
2
International journal of services and operations management
2
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ECONIS (ZBW)
19
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1
A process-based framework for B-to-B service quality : a practitioner note of management consulting service
Venkateswaran, N.
- In:
Journal of business-to-business marketing
29
(
2022
)
2
,
pp. 211-219
Persistent link: https://www.econbiz.de/10013359020
Saved in:
2
A study on factors affecting service quality and loyalty intention in mobile banking
Zhou, Qingji
;
Lim, Fong Jie
;
Yu, Han
;
Xu, Gaoqian
;
Ren, …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502613
Saved in:
3
Mediating role of customer forgiveness between perceived justice and satisfaction
Muhammad, Lakhi
;
Gul-E-Rana
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012132151
Saved in:
4
Reversing the dependency-trust relationship in B2C services
Fatima, Johra Kayeser
;
Di Mascio, Rita
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011808444
Saved in:
5
Relationship commitment and value creation in sponsorship relationships
Hessling, Victoria
;
Åsberg, Malin
;
Roxenhall, Tommy
- In:
Journal of business-to-business marketing
25
(
2018
)
2
,
pp. 137-160
Persistent link: https://www.econbiz.de/10011873889
Saved in:
6
Examining the role of store design on consumers' cross-sectional perceptions of retail brand loyalty
Murray, John
;
Elms, Jonathan
;
Teller, Christoph
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 147-156
Persistent link: https://www.econbiz.de/10011743209
Saved in:
7
Online purchase determinants of loyalty : the mediating effect of satisfaction in tourism
Pereira, Hélia Gonçalves
;
Salgueiro, Maria de Fátima
; …
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 279-291
Persistent link: https://www.econbiz.de/10011473227
Saved in:
8
The categories, rules, and demonstrations of guanxi in Chinese society
Chang, En-Chung
;
Chou, Ting-Jui
;
Huang, Chungming
;
Wang, Xun
- In:
Journal of business-to-business marketing
23
(
2016
)
4
,
pp. 311-325
Persistent link: https://www.econbiz.de/10011637124
Saved in:
9
A risk worth taking : perceived risk as moderator of satisfaction, loyalty, and willingness-to-pay premium price
Casidy, Riza
;
Wymer, Walter
- In:
Journal of retailing and consumer services
32
(
2016
),
pp. 189-197
Persistent link: https://www.econbiz.de/10011556648
Saved in:
10
Social interaction, convenience and customer satisfaction : the mediating effect of customer experience
Srivasta, Mala
;
Kaul, Dimple
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1028-1037
Persistent link: https://www.econbiz.de/10010437674
Saved in:
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