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~person:"Han, Heesup"
~person:"Homburg, Christian"
~source:"econis"
~subject:"Brand loyalty"
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Search: subject_exact:"CRM (Customer Relationship Management)"
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Brand loyalty
Beziehungsmarketing
161
Relationship marketing
161
Customer satisfaction
54
Kundenzufriedenheit
54
Consumer behaviour
51
Konsumentenverhalten
51
Theorie
43
Theory
43
Deutschland
35
Germany
35
Dienstleistungsqualität
21
Service quality
21
Hotel industry
17
Hotellerie
17
Marketing management
17
Marketingmanagement
17
Lieferantenmanagement
16
Supplier relationship management
16
Kundenbindung
13
Beziehungsmanagement
11
Brand image
11
Brand management
11
Erfolgsfaktor
11
Estimation
11
Markenführung
11
Markenimage
11
Schätzung
11
Success factor
11
Arbeitszufriedenheit
10
Job satisfaction
10
Kundenmanagement
10
Salespeople
10
Verkaufspersonal
10
Management
9
Confidence
8
Gastronomie
8
Holiday behaviour
8
Markentreue
8
Restaurant industry
8
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Han, Heesup
Homburg, Christian
Dawes, John
6
Khan, Imran
5
Rahman, Zillur
5
Sohail, M. Sadiq
5
Fatma, Mobin
4
Gil Saura, Irene
4
Hollebeek, Linda D.
4
Huang, Chao-Chin
4
Kim, Jinkyung Jenny
4
King, Ceridwyn
4
Leckie, Civilai
4
Rather, Raouf Ahmad
4
So, Kevin Kam Fung
4
Šerić, Maja
4
Ahn, Jiseon
3
Al-Hawary, Sulieman Ibraheem Shelash
3
Augusto, Mário Gomes
3
Brexendorf, Tim Oliver
3
Eisend, Martin
3
Fang, Shih Chieh
3
Fang, Shyh-Rong
3
Fetscherin, Marc
3
Huang, Shyh-Ming
3
Islam, Jamid Ul
3
Kang, Juhee
3
Khamitov, Mansur
3
Kumar, Vikas
3
Labrecque, Lauren I.
3
Loureiro, Sandra Maria Correia
3
Mathews, Jose
3
Meyer-Waarden, Lars
3
Nandy, Subarna
3
Perloff, Jeffrey M.
3
Ramakrishnan, Ruchika
3
Ramkissoon, Haywantee
3
Rather, Raouf
3
Rita, Paulo
3
Rubio Benito, Natalia
3
Sarkar, Abhigyan
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International journal of hospitality management
4
International journal of contemporary hospitality management
2
Journal of retailing and consumer services
2
Journal of vacation marketing
1
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ECONIS (ZBW)
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1
Building value co-creation with social media marketing, brand trust, and brand loyalty
Sohaib, Muhammad
;
Han, Heesup
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364678
Saved in:
2
The psychology of vacationers' hotel brand choice in a post-pandemic world
Kim, Jinkyung Jenny
;
Lee, Myong Jae
;
Han, Heesup
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 206-221
Persistent link: https://www.econbiz.de/10014246967
Saved in:
3
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
4
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
5
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny
;
Han, Heesup
;
Ariza-Montes, Antonio
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Saved in:
6
The role of loyalty programs in boosting hotel guest loyalty : impact of switching barriers
Koo, Bonhak
;
Yu, Jongsik
;
Han, Heesup
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012146199
Saved in:
7
Effect of image, satisfaction, trust, love, and respect on loyalty formation for name-brand coffee shops
Song, Hak-jun
;
Wang, JunHui
;
Han, Heesup
- In:
International journal of hospitality management
79
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012012968
Saved in:
8
Drivers of brand loyalty in the chain coffee shop industry
Han, Heesup
;
Nguyen, Hong Ngoc
;
Song, Hak-jun
;
Chua, Bee-Lia
- In:
International journal of hospitality management
72
(
2018
),
pp. 86-97
Persistent link: https://www.econbiz.de/10011872763
Saved in:
9
A strategy for the development of the private country club : focusing on brand prestige
Hwang, Jinsoo
;
Han, Heesup
;
Choo, Seung-woo
- In:
International journal of contemporary hospitality management
27
(
2015
)
8
,
pp. 1927-1948
Persistent link: https://www.econbiz.de/10011447609
Saved in:
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