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~person:"Han, Heesup"
~person:"Loureiro, Sandra Maria Correia"
~subject:"Customer satisfaction"
~subject:"Konsumentenverhalten"
~type_genre:"Aufsatz in Zeitschrift"
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Search: "Customer relationship management"
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| 5 applied filters
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Subject
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Customer satisfaction
Konsumentenverhalten
Beziehungsmarketing
80
Relationship marketing
80
Consumer behaviour
61
Kundenzufriedenheit
43
Brand management
32
Markenführung
32
Brand image
26
Markenimage
26
Dienstleistungsqualität
24
Service quality
24
Hotel industry
17
Hotellerie
17
Brand
16
Markenartikel
16
Brand loyalty
12
Social Web
12
Social web
12
Markentreue
11
Airline
10
Confidence
10
Emotion
10
Fluggesellschaft
10
Satisfaction
10
Vertrauen
10
Customer integration
9
Gastronomie
9
Holiday behaviour
9
Kundenintegration
9
Restaurant industry
9
Urlaubsverhalten
9
Customer engagement
8
Internet marketing
7
Loyalty
7
Online-Marketing
7
USA
6
Air transport
5
Coronavirus
5
Gender
5
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Online availability
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Undetermined
54
Free
3
Type of publication
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Article
71
Book / Working Paper
1
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Article in journal
72
Aufsatz im Buch
1
Book section
1
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
72
Author
All
Han, Heesup
Loureiro, Sandra Maria Correia
Mattila, Anna S.
33
Hollebeek, Linda D.
32
Gil Saura, Irene
25
Prentice, Catherine
25
Bang, Nguyen
20
Klaus, Philipp
20
Verhoef, Peter C.
20
Hyun, Sunghyup Sean
19
Kumar, V.
19
Rather, Raouf Ahmad
19
Svensson, Göran
19
So, Kevin Kam Fung
18
Evanschitzky, Heiner
17
Khan, Imran
17
Wong, IpKin Anthony
17
Ahn, Jiseon
16
Gustafsson, Anders
16
Kim, Wansoo
16
Quach, Sara
16
Balaji, M. S.
15
Bilgihan, Anil
15
Tanford, Sarah
15
Das, Gopal
14
Japutra, Arnold
14
Sesé, F. Javier
14
Walsh, Gianfranco
14
Aksoy, Lerzan
13
Blut, Markus
13
Casidy, Riza
13
Grewal, Dhruv
13
Keiningham, Timothy
13
Kumar, Vikas
13
Lemon, Katherine N.
13
McColl-Kennedy, Janet R.
13
McDonald, Heath
13
Park, Jungkun
13
Rahman, Zillur
13
Roberts-Lombard, Mornay
13
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Published in...
All
International journal of hospitality management
17
Journal of travel and tourism marketing
17
Journal of retailing and consumer services
6
International journal of contemporary hospitality management
5
Journal of hospitality marketing & management
4
Journal of promotion management : innovations in planning and applied research
4
Tourism management : research, policies, practice
2
Cogent business & management
1
International journal of business and globalisation : IJBG
1
International journal of business performance management
1
International journal of retail and distribution management
1
International journal of wine business research : IJWBR
1
Journal of Contemporary Issues in Business and Government
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of service management
1
Journal of strategic marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Journal of vacation marketing
1
The journal of brand management : an international journal
1
The journal of product & brand management
1
Tourism and hospitality research : the surrey quarterly review
1
Tourism management perspectives : TMP
1
World review of entrepreneurship, management and sustainable development
1
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Source
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ECONIS (ZBW)
72
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1
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10
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72
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date (oldest first)
1
Engaging with intelligent voice assistants for wellbeing and brand attachment
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
; …
- In:
The journal of brand management : an international journal
30
(
2023
)
5
,
pp. 449-460
Persistent link: https://www.econbiz.de/10014372615
Saved in:
2
Investigation into the festival brand co-creation mechanism : extended application of the customer-based brand equity model
Chi, Xiaoting
;
Zhou, Heng
;
Cai, Gangwei
;
Han, Heesup
- In:
Journal of travel and tourism marketing
41
(
2024
)
3
,
pp. 377-395
Persistent link: https://www.econbiz.de/10014513650
Saved in:
3
Exploring tourists' virtual reality-based brand engagement : a uses-and-gratifications perspective
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Loureiro, …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
3
,
pp. 606-624
Persistent link: https://www.econbiz.de/10014582360
Saved in:
4
What an amazing experience! : the role of authenticity and engagement in upscale hotels
Rosado-Pinto, Filipa
;
Loureiro, Sandra Maria Correia
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440005
Saved in:
5
Building value co-creation with social media marketing, brand trust, and brand loyalty
Sohaib, Muhammad
;
Han, Heesup
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364678
Saved in:
6
The psychology of vacationers' hotel brand choice in a post-pandemic world
Kim, Jinkyung Jenny
;
Lee, Myong Jae
;
Han, Heesup
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 206-221
Persistent link: https://www.econbiz.de/10014246967
Saved in:
7
Mind, service quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
8
I am feeling so good! : motivations for interacting in online brand communities
Bilro, Ricardo Godinho
;
Loureiro, Sandra Maria Correia
- In:
Journal of research in interactive marketing : …
17
(
2023
)
1
,
pp. 61-77
Persistent link: https://www.econbiz.de/10013536280
Saved in:
9
Engaging with omnichannel brands : the role of consumer empowerment
Itani, Omar S.
;
Loureiro, Sandra Maria Correia
; …
- In:
International journal of retail and distribution management
51
(
2023
)
2
,
pp. 238-261
Persistent link: https://www.econbiz.de/10013552701
Saved in:
10
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
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