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~subject:"Customer satisfaction"
~subject:"Greece"
~subject:"Konsumentenverhalten"
~type_genre:"Book section"
~type_genre:"Konferenzbeitrag"
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Customer satisfaction
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HRM and marketing orientation in the new era
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Delivering value in turbulent times : AMA Summer Educators' Conference 2011 ; AMA educators' proceedings Volume 22 ; San Francisco, California, USA, 5 - 7 August 2011
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Exploring the grand challenges for next generation e-business : 8th Workshop on E-Business, WEB 2009, Phoenix, AZ, USA, December 15, 2009 ; revised selected papers
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Fixed revenue accounting : a new management accounting framework
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Handbook of research on intelligent techniques and modeling applications in marketing analytics
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International journal of advertising : the quarterly review of marketing communications
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Kundenorientierung und Kundenservice in der Touristik : Reisende an allen Touchpoints begeistern und Urlaub zum ganzheitlichen Erlebnis machen
1
Management in Kreditinstituten und Unternehmen - ein Querschnitt aktueller Entwicklungen : Festschrift zum 70. Geburtstag von Henner Schierenbeck
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Marketing und Innovation in disruptiven Zeiten
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Mobile electronic commerce : foundations, development, and applications
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Predicting trends and building strategies for consumer engagement in retail environments
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Selected papers July 2010 Business & Economics Society International Conference ; Volume 2, issue 2
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Sports management as an emerging economic activity : trends and best practices
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The changing business landscape of Romania : lessons for and from transition economies
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ECONIS (ZBW)
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Begeisterungseigenschaften in der Unternehmensberatung und deren Wirkung auf die Kundenloyalität
Raff, Tilmann
;
Billen, Peter
;
Seitz, Nadine
- In:
Marketing und Innovation in disruptiven Zeiten
,
(pp. 147-167)
.
2023
Persistent link: https://www.econbiz.de/10013555051
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2
Customer perceptions in possession-processing services : factors and indicators of behavioural loyalty
Boonnark, Kittisorn
;
Ross, Mitchell
; …
- In:
Transforming relationship marketing : strategies and …
,
(pp. 83-99)
.
2021
Persistent link: https://www.econbiz.de/10012318908
Saved in:
3
Quality strategies for customer loyalty in an e-service environment : a case of m-banking customers
Vasudeva, Savdeep
- In:
Strategies and tools for managing connected consumers
,
(pp. 46-69)
.
2020
Persistent link: https://www.econbiz.de/10012106733
Saved in:
4
Impact of tourists' socio-demographic factors and number of previous visits on attitudinal loyalty : simultaneous testing of three loyalty types
Laškarin Ažić, Marina
;
Galičic, Vlado
-
2020
Persistent link: https://www.econbiz.de/10012601656
Saved in:
5
Understanding Fluency and Friction in Customer Experience Management
Marutschke, David
;
Gournelos, Ted
;
Ray, Subhasis
- In:
Predicting trends and building strategies for consumer …
,
(pp. 88-108)
.
2019
Persistent link: https://www.econbiz.de/10012023221
Saved in:
6
Identifying the determinant factors satisfying each customer segment : case of a Japanese hotel chain
Mitani, Kayo
;
Hatzinikolakis, John
- In:
Fixed revenue accounting : a new management accounting …
,
(pp. 35-50)
.
2019
Persistent link: https://www.econbiz.de/10011966605
Saved in:
7
Relationships among service quality, customer satisfaction, word-of-mouth, and customer loyalty : a case study of minimarkets with halal positioning, Jakarta, Indonesia
Aji, Bagus Wicaksono
;
Sri Daryanti
- In:
Business and management issues in the global and …
,
(pp. 279-291)
.
2019
Persistent link: https://www.econbiz.de/10012311744
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8
Can online co-creation influence lead users' and opinion leader' behaviors?
Bru, Mathilde
;
Scaringella, Laurent
- In:
Knowledge, learning and innovation : research insights …
,
(pp. 27-47)
.
2018
Persistent link: https://www.econbiz.de/10011737860
Saved in:
9
The effects of country-of-origin on consumers' CSR perceptions, behavioral intentions, and loyalty
Pouliopoulos, Leonidas
;
Pouliopoulos, Theofilos
; …
- In:
Advances in applied economic research : proceedings of …
,
(pp. 303-316)
.
2017
Persistent link: https://www.econbiz.de/10011744138
Saved in:
10
The impact of web design on brand perception an example : the multi-utility brand IKB
Griessner, Barbara
- In:
Conference proceedings trends in business communication 2016
,
(pp. 125-132)
.
2017
Persistent link: https://www.econbiz.de/10011620164
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