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1
When do consumers value positive vs. negative reviews? : an empirical investigation of confirmation bias in online word of mouth
Yin, Dezhi
;
Mitra, Sabyasachi
;
Zhang, Han
- In:
Information systems research : ISR
27
(
2016
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10011460163
Saved in:
2
When does online review matter to consumers? : the effect of product quality information cues
Kim, Rae Yule
- In:
Electronic commerce research
21
(
2021
)
4
,
pp. 1011-1030
Persistent link: https://www.econbiz.de/10012698542
Saved in:
3
A picture is worth a thousand words : how images influence information quality and information load in online reviews
Zinko, Robert
;
Stolk, Paul
;
Furner, Zhan
;
Almond, Brad
- In:
Electronic markets : EM ; the international journal of …
30
(
2020
)
4
,
pp. 775-789
Persistent link: https://www.econbiz.de/10012419597
Saved in:
4
Online word-of-mouth and market structure
Santos, Carlos Daniel
- In:
Portuguese economic journal
19
(
2020
)
3
,
pp. 267-283
Persistent link: https://www.econbiz.de/10012497401
Saved in:
5
Channels of impact : user reviews when quality is dynamic and managers respond
Chevalier, Judith A.
;
Dover, Yaniv
;
Mayzlin, Dina
- In:
Marketing science : the marketing journal of the …
37
(
2018
)
5
,
pp. 688-709
Persistent link: https://www.econbiz.de/10011951214
Saved in:
6
The role of electronic word of mouth in reducing information asymmetry : an empirical investigation of online hotel booking
Manes, Eran
;
Tchetchik, Anat
- In:
Journal of business research : JBR
85
(
2018
),
pp. 185-196
Persistent link: https://www.econbiz.de/10011815488
Saved in:
7
Following the breadcrumbs : an analysis of online product review characteristics by online shoppers
Muralidharan, Sidharth
;
Yoon, Hye Jin
;
Sung, Yongjun
; …
- In:
Journal of marketing communications
23
(
2017
)
2
,
pp. 113-134
Persistent link: https://www.econbiz.de/10011706451
Saved in:
8
How to make effective product review videos : the influence of depth, frame, and disposition on consumers
Ghosh, Tathagata
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
4
,
pp. 73-92
Persistent link: https://www.econbiz.de/10012427423
Saved in:
9
Extremely negative ratings and online consumer review helpfulness : the moderating role of product quality signals
Filieri, Raffaele
;
Raguseo, Elisabetta
;
Vitari, Claudio
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
4
,
pp. 699-717
Persistent link: https://www.econbiz.de/10012492573
Saved in:
10
Electronic word-of-mouth from video bloggers : the role of content quality and source homophily across hedonic and utilitarian products
Filieri, Raffaele
;
Acikgoz, Fulya
;
Du, Hao
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014294781
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