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~isPartOf:"International journal of contemporary hospitality management"
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Consumer behaviour
261
Konsumentenverhalten
261
Service quality
162
Dienstleistungsqualität
161
Customer satisfaction
141
Kundenzufriedenheit
141
Hotel industry
118
Hotellerie
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Gastronomie
96
Restaurant industry
96
Beziehungsmarketing
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Relationship marketing
93
Emotion
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Gastgewerbe
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Hospitality industry
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Viral marketing
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Virales Marketing
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Brand management
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Holiday behaviour
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Internet marketing
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Work behaviour
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Brand image
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Markenimage
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Tourism employees
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Tourismusberufe
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Han, Heesup
12
Jang, Soocheong
11
Jeong, Miyoung
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Bilgihan, Anil
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Fong, Lawrence Hoc Nang
5
Karatepe, Osman M.
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Law, Chun Hung Roberts
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Sparks, Beverley
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Wong, IpKin Anthony
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Chua, Bee-Lia
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Cobanoglu, Cihan
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DiPietro, Robin B.
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Hwang, Jinsoo
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Hyun, Sunghyup Sean
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Kim, Seongseop
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Kim, Woo Gon
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Lee, Jin-soo
4
Mao, Zhenxing
4
Mattila, Anna S.
4
Oh, Haemoon
4
Parsa, H. G.
4
Bai, Billy
3
Bonn, Mark Andrew
3
Cai, Ruiying
3
Cho, Meehee
3
Denizci Guillet, Basak
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Guchait, Priyanko
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Gursoy, Dogan
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Hua, Nan
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Huang, Songshan
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Hwang, Johye
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Kim, Taegoo
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Nicolau, Juan Luis
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Qu, Hailin
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Sharma, Amit
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Shin, Hyejo Hailey
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International journal of contemporary hospitality management
Journal of business research : JBR
2,279
Journal of retailing and consumer services
2,113
International journal of hospitality management
1,160
International journal of consumer studies
779
NBER working paper series
754
Discussion paper series / Philippine Institute for Development Studies
742
Psychology & marketing
740
Working paper / National Bureau of Economic Research, Inc.
658
Journal of consumer research : JCR ; an interdisciplinary bimonthly
615
NBER Working Paper
585
PIDS Discussion Paper Series
558
Tourism management : research, policies, practice
541
The service industries journal
495
SpringerLink / Bücher
482
European Journal of Marketing
481
Asia Pacific journal of marketing and logistics
444
Journal of travel and tourism marketing
436
Journal of Consumer Marketing
416
Management science : journal of the Institute for Operations Research and the Management Sciences
404
The journal of product & brand management
404
The journal of services marketing
402
Journal of marketing research : JMR
390
European journal of marketing : EJM
389
Journal of Services Marketing
387
Cogent business & management
385
The journal of brand management : an international journal
375
Journal of business ethics : JOBE
370
Journal of marketing management : MM
364
Journal of retailing
362
Journal of hospitality marketing & management
352
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
350
Journal of the Academy of Marketing Science
349
Journal of marketing
344
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
336
Journal of international consumer marketing
333
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
329
Marketing letters : a journal of research in marketing
325
Journal of consumer behaviour : an international research review
315
Journal of marketing communications
314
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ECONIS (ZBW)
388
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1
Desired privacy and the impact of crowding on customer emotions and approach-avoidance responses : waiting in a virtual reality restaurant
Hwang, Johye
;
Yoon, So-yeon
;
Bendle, Lawrence J.
- In:
International journal of contemporary hospitality management
24
(
2012
)
2
,
pp. 224-250
Persistent link: https://www.econbiz.de/10009544853
Saved in:
2
Customer responses to integrity issues for travel services in China : a content analysis based on online complaints
Gong, Jin-Hong
;
Xie, Li-Shan
;
Peng, Jia-Min
;
Guan, Xin-Hua
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 199-213
Persistent link: https://www.econbiz.de/10011300098
Saved in:
3
Understanding culture on the effectiveness of restaurant servers' check-back style
Lee, Hye Eun
;
Hwang, Joyce Hyunjoo
;
Bennett, Keri
- In:
International journal of contemporary hospitality management
27
(
2015
)
8
,
pp. 1905-1926
Persistent link: https://www.econbiz.de/10011447588
Saved in:
4
Role of affective forecasting in customers' hotel service experiences
Lajante, Mathieu
;
Ladhari, Riadh
;
Massa, Elodie
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 1062-1083
Persistent link: https://www.econbiz.de/10013164525
Saved in:
5
Insights into emotional contagion and its effects at the hotel front desk
Ustrov, Yury
;
Aparicio-Valverde, Mireia
;
Ryan, Gerard
- In:
International journal of contemporary hospitality management
28
(
2016
)
10
,
pp. 2285-2309
Persistent link: https://www.econbiz.de/10011567315
Saved in:
6
Service quality and brand loyalty : the mediation effect of brand passion, brand affection and self-brand connection
Hemsley-Brown, Jane
;
Alnawas, Ibrahim
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2771-2794
Persistent link: https://www.econbiz.de/10011610968
Saved in:
7
Platform-centric vs. multi-party service failure : an examination of consumers' negative word of mouth about sharing economy platforms
Wu, Luorong
;
Liu, Qing
;
Ma, Shihan
;
Hanks, Lydia
- In:
International journal of contemporary hospitality management
35
(
2023
)
4
,
pp. 1332-1375
Persistent link: https://www.econbiz.de/10014280782
Saved in:
8
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
9
How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?
Im, Soo Yeon
;
Seo, Sunhee
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 769-789
Persistent link: https://www.econbiz.de/10014483769
Saved in:
10
Understanding perceived casino service difference among casino players
Wong, IpKin Anthony
;
Fong, Hoi In Veronica
;
Liu, …
- In:
International journal of contemporary hospitality management
24
(
2012
)
5
,
pp. 753-773
Persistent link: https://www.econbiz.de/10009568730
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