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~isPartOf:"International journal of contemporary hospitality management"
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Customer satisfaction
140
Kundenzufriedenheit
140
Dienstleistungsqualität
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Service quality
90
Consumer behaviour
80
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Beziehungsmarketing
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International journal of contemporary hospitality management
Journal of business research : JBR
692
Journal of retailing and consumer services
519
Discussion paper series / IZA
475
International journal of hospitality management
404
SpringerLink / Bücher
380
Industrial marketing management : the international journal for industrial and high-tech firms
325
The Geneva papers on risk and insurance - issues and practice : an official journal of the Geneva Association
290
IZA Discussion Paper
258
Journal of strategic marketing
258
Zeitschrift für die gesamte Versicherungswissenschaft : Zeitschrift des Deutschen Vereins für Versicherungswissenschaft e.V.
234
The journal of services marketing
216
The service industries journal
216
Working paper / National Bureau of Economic Research, Inc.
209
Journal of Services Marketing
208
Tourism management : research, policies, practice
207
Betriebs-Berater : BB
201
Journal of travel and tourism marketing
197
NBER working paper series
197
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
196
Europäische Hochschulschriften / 5
194
European journal of marketing : EJM
189
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
184
European Journal of Marketing
181
Journal of the Academy of Marketing Science
178
Journal of hospitality marketing & management
176
Cogent business & management
162
Journal of marketing management : MM
159
NBER Working Paper
157
Journal of marketing
153
The journal of business & industrial marketing
153
The journal of risk and insurance : the journal of the American Risk and Insurance Association
150
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
143
Journal of economic behavior & organization : JEBO
138
Psychology & marketing
137
Asia Pacific journal of marketing and logistics
130
International Journal of Bank Marketing
126
Working paper
123
Gabler Edition Wissenschaft
120
Marketing intelligence & planning
120
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ECONIS (ZBW)
160
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1
Experience value as a function of hedonic and utilitarian dominant services
Prebensen, Nina K.
;
Rosengren, Sara
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 113-135
Persistent link: https://www.econbiz.de/10011435705
Saved in:
2
Transitioning loyalty programs : a commentary on "the relationship between
customer
loyalty and
customer
satisfaction
"
Bowen, John T.
;
Chen McCain, Shiang-Lih
- In:
International journal of contemporary hospitality management
27
(
2015
)
3
,
pp. 415-430
Persistent link: https://www.econbiz.de/10011308462
Saved in:
3
Is coolness important to luxury hotel brand management? : the linking and moderating mechanisms between coolness and
customer
brand engagement
Nguyen Huu Khoi
;
Le, Angelina Nhat Hanh
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2425-2449
Persistent link: https://www.econbiz.de/10013412638
Saved in:
4
Travelers' behavioral intention toward hotel self-service kiosks usage
Kim, Miyoung
;
Qu, Hailin
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 225-245
Persistent link: https://www.econbiz.de/10010250186
Saved in:
5
Quality of work life and job
satisfaction
among frontline hotel employees : a self-determination and need
satisfaction
theory approach
Lee, Jin-soo
;
Back, Ki-joon
;
Chan, Eric S. W.
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 768-789
Persistent link: https://www.econbiz.de/10011405111
Saved in:
6
Theoretical examination of destination loyalty formation
Gursoy, Dogan
;
Chen, Joseph
;
Chi, Christina G.
- In:
International journal of contemporary hospitality management
26
(
2014
)
5
,
pp. 809-827
Persistent link: https://www.econbiz.de/10010395526
Saved in:
7
Redefining luxury service with technology implementation : the impact of technology on guest
satisfaction
and loyalty in a luxury hotel
Shin, Hyejo Hailey
;
Jeong, Miyoung
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1491-1514
Persistent link: https://www.econbiz.de/10013164618
Saved in:
8
Accommodation preferences of the girlfriend getaway market in Malaysia : self-image,
satisfaction
and loyalty
Khoo-Lattimore, Catheryn
;
Prayag, Girish
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2748-2770
Persistent link: https://www.econbiz.de/10011610959
Saved in:
9
Examine destination loyalty of first-time and repeat visitors at all-inclusive resorts
Yolal, Medet
;
Chi, Christina Geng-Qing
;
Pesämaa, Ossi
- In:
International journal of contemporary hospitality management
29
(
2017
)
7
,
pp. 1834-1853
Persistent link: https://www.econbiz.de/10011777004
Saved in:
10
Satisfaction
, value and intention to return in hotels
Worsfold, Kate
;
Fisher, Ron
;
McPhail, Ruth
;
Francis, Mark
; …
- In:
International journal of contemporary hospitality management
28
(
2016
)
11
,
pp. 2570-2588
Persistent link: https://www.econbiz.de/10011641600
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