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The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy; Law, Rob; Wen, Ivan - In: International journal of hospitality management 27 (2008) 3, pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
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Determinants of dining satisfaction and post-dining behavioral intentions
Ladhari, Riadh; Brun, Isabelle; Morales Alvarez, Miguel - In: International journal of hospitality management 27 (2008) 4, pp. 563-573
Persistent link: https://www.econbiz.de/10003860311
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Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik; Lee, Jin-soon; Lee, Choong-Ki - In: International journal of hospitality management 29 (2010) 2, pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
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Effects of campus foodservice attributes on perceived value, satisfaction, and consumer attitude : a gender-difference approach
Kwun, David Joon-wuk - In: International journal of hospitality management 30 (2011) 2, pp. 252-261
Persistent link: https://www.econbiz.de/10008907670
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Customer perceived control and the moderating effect of restaurant type on evaluations of restaurant employee performance
Noone, Breffni M. - In: International journal of hospitality management 27 (2008) 1, pp. 23-29
Persistent link: https://www.econbiz.de/10003666314
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Does bureaucracy kill individual initiative? : the impact of structure on organizational citizenship behavior in the hospitality industry
Raub, Steffen - In: International journal of hospitality management 27 (2008) 2, pp. 179-186
Persistent link: https://www.econbiz.de/10003687382
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Customer value in the hotel industry : what managers believe they deliver and what customer experience
Nasution, Hanny N.; Mavondo, Felix T. - In: International journal of hospitality management 27 (2008) 2, pp. 204-213
Persistent link: https://www.econbiz.de/10003687387
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Effects of service quality and food quality : the moderating role of atmospherics in an ethnic restaurant segment
Ha, Jooyeon; Jang, Soocheong - In: International journal of hospitality management 29 (2010) 3, pp. 520-529
Persistent link: https://www.econbiz.de/10003983180
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Effect of experiential value on customer satisfaction with service encounters in luxury-hotel restaurants
Wu, Cedric Hsi-jui; Liang, Rong-da - In: International journal of hospitality management 28 (2009) 4, pp. 586-593
Persistent link: https://www.econbiz.de/10003875816
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The managerial implications of an analysis of tourist profiles and international hotel employee service attitude
Kuo, Chun-min - In: International journal of hospitality management 28 (2009) 3, pp. 302-309
Persistent link: https://www.econbiz.de/10003855493