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~isPartOf:"Journal of retailing and consumer services"
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Service quality
332
Dienstleistungsqualität
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Consumer behaviour
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Customer satisfaction
221
Kundenzufriedenheit
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Prentice, Catherine
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Rokonuzzaman, Md
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Karande, Kiran
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Ladhari, Riadh
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Mortimer, Gary
3
Park, Eunil
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Rod, Michel
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Thaichon, Park
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Abdelmoety, Ziad Hassan
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Agag, Gomaa
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Al Khateeb, Amr
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Alamoudi, Hawazen O.
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Alharthi, Majed
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Chakraborty, Shibashish
2
Chen, Mu-Chen
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Cioppi, Marco
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2
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Journal of retailing and consumer services
Discussion paper series / IZA
3,156
Working paper / National Bureau of Economic Research, Inc.
2,756
NBER working paper series
2,490
NBER Working Paper
2,292
Applied economics
1,798
IZA Discussion Papers
1,612
Discussion paper / Centre for Economic Policy Research
1,494
CESifo working papers
1,482
IZA Discussion Paper
1,370
International journal of hospitality management
1,287
Applied economics letters
1,203
Working paper
962
Economic modelling
848
Discussion paper
791
Empirical economics : a journal of the Institute for Advanced Studies, Vienna, Austria
733
Economics letters
719
CESifo Working Paper
694
Probleme economice : revistă de studii şi documentare
603
ZEW discussion papers
580
Energy economics
522
International review of economics & finance : IREF
504
Revista de statistică
494
International journal of contemporary hospitality management
492
CESifo Working Paper Series
486
Journal of econometrics
469
Journal of international money and finance
467
Discussion papers / CEPR
464
ZEW Discussion Papers
460
Journal of business research : JBR
456
Finance research letters
450
Applied financial economics
447
Discussion paper / Tinbergen Institute
447
Journal of banking & finance
437
Discussion papers / Deutsches Institut für Wirtschaftsforschung
433
Theoretical and applied economics : GAER review
413
Tourism management : research, policies, practice
410
The service industries journal
379
Journal of business & economic statistics : JBES ; a publication of the American Statistical Association
371
Journal of applied econometrics
364
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ECONIS (ZBW)
368
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1
From sustainability to customer loyalty : a case of full service hotels' guests
Chen, Rachel J. C.
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 261-265
Persistent link: https://www.econbiz.de/10010469035
Saved in:
2
The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
Prentice, Catherine
;
Dominique-Ferreira, Sergio
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209511
Saved in:
3
Is there any value in the online reviews of remedial satisfied customers? : an empirical study in the hospitality industry
Bai, Yanzhuang
;
Li, Tingwu
;
Zheng, Chundong
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209529
Saved in:
4
Value co-creation and employee service behaviours : the moderating role of trust in employee : hotel relationship
Boadi, Evans Asante
;
He, Zheng
;
Antwi, Collins Opoku
; …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209637
Saved in:
5
Contactless but loyal customers : the roles of anxiety and sociability in the hotel service context
Li, Mingfei
;
Huang, Shanshan
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209687
Saved in:
6
Modeling customer satisfaction in online hotel booking
Ullah, Irfan
;
Rukh, Gul
;
Zhou, Jin
;
Khan, Farman Ullah
; …
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 100-104
Persistent link: https://www.econbiz.de/10012001286
Saved in:
7
Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty
El-Adly, Mohammed Ismail
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 322-332
Persistent link: https://www.econbiz.de/10012114173
Saved in:
8
Service quality in airport hotel chains through the lens of online reviewers
Moro, Sérgio
;
Lopes, Rui J.
;
Esmerado, Joaquim
; …
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012390003
Saved in:
9
The effect of a hotel's star-rating-based expectations of safety from the pandemic on during-stay experiences
Veenus Tiwari
;
Mishra, Abhishek
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014261167
Saved in:
10
A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance
Johlke, Mark C.
;
Iyer, Rajesh
- In:
Journal of retailing and consumer services
20
(
2013
)
1
,
pp. 58-67
Persistent link: https://www.econbiz.de/10009702209
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