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~isPartOf:"Journal of travel and tourism marketing"
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Customer satisfaction
165
Kundenzufriedenheit
165
Consumer behaviour
121
Konsumentenverhalten
121
Beziehungsmarketing
118
Relationship marketing
118
Dienstleistungsqualität
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satisfaction
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loyalty
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Han, Heesup
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Hyun, Sunghyup Sean
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Lee, Choong-Ki
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7
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7
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Kim, Jinkyung Jenny
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Kaushik, Arun Kumar
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Kumar, Vikas
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Law, Chun Hung Roberts
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Qu, Hailin
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Sparks, Beverley
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Al-Ansi, Amr
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Balıkçıoğlu, Sevgi
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Berezan, Orie
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Cai, Liping A.
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Koo, Bonhak
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Journal of travel and tourism marketing
Journal of business research : JBR
1,052
Journal of retailing and consumer services
790
Industrial marketing management : the international journal for industrial and high-tech firms
568
International journal of hospitality management
527
SpringerLink / Bücher
496
The service industries journal
327
The journal of services marketing
321
Journal of Services Marketing
264
Tourism management : research, policies, practice
252
The journal of business & industrial marketing
249
International journal of contemporary hospitality management
229
Journal of the Academy of Marketing Science
226
Journal of strategic marketing
218
European Journal of Marketing
216
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
213
Journal of business ethics : JOBE
212
Journal of hospitality marketing & management
208
Cogent business & management
187
Journal of marketing
174
International journal of electronic customer relationship management : IJECRM
173
Technological forecasting & social change : an international journal
173
Asia Pacific journal of marketing and logistics
171
Journal of service research : JSR
170
International Journal of Bank Marketing
169
Gabler Edition Wissenschaft
163
Psychology & marketing
161
Journal of service management
158
Services marketing quarterly
156
European journal of marketing : EJM
152
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
147
Service business
147
Journal of Business & Industrial Marketing
144
Journal of marketing management : MM
140
Journal of retailing
139
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
131
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
128
International journal of production economics
128
Marketing intelligence & planning
126
The journal of brand management : an international journal
126
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ECONIS (ZBW)
238
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1
Are you ready for a contactless future? : a multi-group analysis of experience, delight, customer equity, and trust based on the Technology Readiness Index 2.0
Hao, Fei
;
Chon, Kaye
- In:
Journal of travel and tourism marketing
38
(
2021
)
9
,
pp. 900-916
Persistent link: https://www.econbiz.de/10013178053
Saved in:
2
Online group-buying of tourism products : effects of value and trust on site attachment, altruism, and loyalty
Kim, Myung-Ja
;
Chung, Namho
;
Lee, Choong-Ki
;
Preis, …
- In:
Journal of travel and tourism marketing
32
(
2015
)
7/8
,
pp. 935-952
Persistent link: https://www.econbiz.de/10011409814
Saved in:
3
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
4
Understanding the relationships of servicescape, value, image, pleasure, and behavioral intentions among hotel customers
Dedeoğlu, Bekir Bora
;
Kucukergin, Kemal Gurkan
; …
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 42-61
Persistent link: https://www.econbiz.de/10011416136
Saved in:
5
Do members want the bells and whistles? : understanding the effect of direct and partner benefits in hotel loyalty programs
Yoo, Michelle
;
Berezan, Orie
;
Krishen, Anjala S.
- In:
Journal of travel and tourism marketing
35
(
2018
)
8
,
pp. 1058-1070
Persistent link: https://www.econbiz.de/10011941838
Saved in:
6
Satellite fans' team identification, nostalgia, customer equity and revisit intention : symmetric and asymmetric analysis
Chiu, Weisheng
;
Wang, Fong Jia
;
Cho, Heetae
- In:
Journal of travel and tourism marketing
40
(
2023
)
2
,
pp. 91-108
Persistent link: https://www.econbiz.de/10014285205
Saved in:
7
Impact of customer relationship management on customer satisfaction : the case of a budget hotel chain
Rahimi, Roya
;
Kozak, Metin
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 40-51
Persistent link: https://www.econbiz.de/10011669947
Saved in:
8
Well-known or well-liked? : the effects of brand reputation on customers' responses to service failure
Liu, Mengzhen
;
Xiong, Wei
- In:
Journal of travel and tourism marketing
40
(
2023
)
3
,
pp. 221-241
Persistent link: https://www.econbiz.de/10014369784
Saved in:
9
Satisfying and delighting the rural tourists
Loureiro, Sandra M. C.
- In:
Journal of travel and tourism marketing
27
(
2010
)
4
,
pp. 396-408
Persistent link: https://www.econbiz.de/10003988831
Saved in:
10
Do loyalty groups differ in the role of trust in online tourism shopping? : a process perspective
Kim, Myung-Ja
;
Chung, Namho
;
Lee, Choong-Ki
;
Kim, Joung-man
- In:
Journal of travel and tourism marketing
29
(
2012
)
3/4
,
pp. 352-368
Persistent link: https://www.econbiz.de/10009571555
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