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Satisfaction : how every great...
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Customer satisfaction
78
Kundenzufriedenheit
78
Consumer behaviour
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32
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Psychology & marketing
SpringerLink / Bücher
1,460
Journal of retailing and consumer services
441
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402
International journal of hospitality management
361
Gabler Edition Wissenschaft
334
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Europäische Hochschulschriften / 5
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171
Tourism management : research, policies, practice
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International journal of contemporary hospitality management
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Journal of the Academy of Marketing Science
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Industrial marketing management : the international journal for industrial and high-tech firms
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Cogent business & management
112
International journal of market research : JMRS ; the journal of the Market Research Society
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Services marketing quarterly
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essentials
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Gabler Research
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Hamburger Schriften zur Marketingforschung
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Journal of air transport management
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Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
92
Asia Pacific journal of marketing and logistics
91
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90
Arbeitspapier / Universität Erlangen-Nürnberg, Betriebswirtschaftliches Institut, Lehrstuhl für Marketing
87
Tourism management perspectives : TMP
86
Innovatives Markenmanagement
85
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
85
Service business
85
The TQM journal : the international review of organizational improvement
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80
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ECONIS (ZBW)
101
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1
Effect symmetry of benefit criteria in postpurchase evaluations
Lee, Dong-jin
;
Yu, Grace B.
;
Merunka, Dwight R.
; …
- In:
Psychology & marketing
32
(
2015
)
6
,
pp. 651-669
Persistent link: https://www.econbiz.de/10011288561
Saved in:
2
Antecedents of customer satisfaction and customer loyalty for emerging devices in the initial market of Korea : an equity framework
Han, Young Wook
;
Park, Myeong-cheol
- In:
Psychology & marketing
30
(
2013
)
8
,
pp. 676-689
Persistent link: https://www.econbiz.de/10009786046
Saved in:
3
Regulatory focus intensity and evaluations of retail experiences
Arnold, Mark J.
;
Reynolds, Kristy E.
;
Jones, Michael A.
; …
- In:
Psychology & marketing
31
(
2014
)
11
,
pp. 958-975
Persistent link: https://www.econbiz.de/10010460837
Saved in:
4
How do price perceptions of different brand types affect shopping value and store loyalty?
Diallo, Mbaye Fall
;
Coutelle-Brillet, Patricia
; …
- In:
Psychology & marketing
32
(
2015
)
12
,
pp. 1133-1147
Persistent link: https://www.econbiz.de/10011411890
Saved in:
5
Competence enhancement and anticipated emotion as motivational drivers of brand attachment
Proksch, Michael
;
Orth, Ulrich R.
;
Cornwell, T. Bettina
- In:
Psychology & marketing
32
(
2015
)
9
,
pp. 934-949
Persistent link: https://www.econbiz.de/10011340190
Saved in:
6
Loyal now, but not forever! : a study of narcissism and male consumer-brand relationships
Lambert, Aliette
;
Desmond, John
- In:
Psychology & marketing
30
(
2013
)
8
,
pp. 690-706
Persistent link: https://www.econbiz.de/10009786044
Saved in:
7
Repurchase behavior in the performing arts : do emotions matter without involvement?
Troilo, Gabriele
;
Cito, Maria Cristina
;
Soscia, Isabella
- In:
Psychology & marketing
31
(
2014
)
8
,
pp. 635-646
Persistent link: https://www.econbiz.de/10010399721
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8
Considering the role of affect and anticipated emotions in the formation of consumer loyalty intentions
Taylor, Steven A.
;
Ishida, Chiharu
;
Donovan, Leigh Anne …
- In:
Psychology & marketing
33
(
2016
)
10
,
pp. 814-829
Persistent link: https://www.econbiz.de/10011595462
Saved in:
9
Rewards that undermine customer loyalty? : a motivational approach to loyalty programs
Kim, Kyongseok
;
Ahn, Sun Joo
- In:
Psychology & marketing
34
(
2017
)
9
,
pp. 842-852
Persistent link: https://www.econbiz.de/10011738107
Saved in:
10
Using vignettes to study family consumption processes
Grønhøj, Alice
;
Bech-Larsen, Tino
- In:
Psychology & marketing
27
(
2010
)
5
,
pp. 445-464
Persistent link: https://www.econbiz.de/10003972415
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