//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Bilgihan, Anil"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Are consumers evaluating your...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
21
Kundenzufriedenheit
20
Consumer behaviour
16
Konsumentenverhalten
16
Beziehungsmarketing
12
Dienstleistungsqualität
12
Relationship marketing
12
Service quality
12
Viral marketing
6
Virales Marketing
6
Brand image
5
Confidence
5
Customer loyalty
4
Markenimage
4
Vertrauen
4
Customer engagement
3
Data Mining
3
Data mining
3
Emotion
3
Hotel industry
3
Hotellerie
3
Internet marketing
3
Mobile communications
3
Mobilkommunikation
3
Online retailing
3
Online-Handel
3
Online-Marketing
3
Satisfaction
3
Tourism
3
Tourismus
3
Website
3
Airport
2
Arbeitszufriedenheit
2
Brand experience
2
Brand management
2
Customer integration
2
Customer trust
2
Employee engagement
2
Flughafen
2
Gastgewerbe
2
more ...
less ...
Online availability
All
Undetermined
16
Type of publication
All
Article
22
Type of publication (narrower categories)
All
Article in journal
21
Aufsatz in Zeitschrift
21
research-article
1
Language
All
English
22
Author
All
Bilgihan, Anil
Han, Heesup
80
Homburg, Christian
59
Mattila, Anna S.
42
Aksoy, Lerzan
35
Svensson, Göran
35
Mittal, Vikas
34
Gustafsson, Anders
31
Söderlund, Magnus
29
Usman, Osly
29
Ringle, Christian M.
28
Sharma, Piyush
28
Wong, IpKin Anthony
28
Huber, Frank
27
Gil Saura, Irene
26
Prayag, Girish
26
Prybutok, Victor R.
26
Shahin, Arash
26
Matzler, Kurt
25
Prentice, Catherine
25
Hyun, Sunghyup Sean
24
Bruhn, Manfred
23
Evanschitzky, Heiner
22
Jang, Soocheong
22
Keiningham, Timothy
22
Ryu, Kisang
21
Bauer, Hans H.
20
Hsu, Maxwell K.
20
Lee, Choong-Ki
20
Spiller, Achim
20
Stauss, Bernd
20
Loureiro, Sandra Maria Correia
19
Töpfer, Armin
19
Walsh, Gianfranco
19
Sparks, Beverley
18
Amin, Muslim
17
Balaji, M. S.
17
Frank, Björn
17
Guchait, Priyanko
17
Park, Jungkun
17
more ...
less ...
Published in...
All
International journal of hospitality management
3
Journal of hospitality marketing & management
3
Journal of retailing and consumer services
3
International journal of contemporary hospitality management
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International Journal of Contemporary Hospitality Management
1
International journal of consumer studies
1
International journal of quality and service sciences
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of vacation marketing
1
Technological forecasting & social change : an international journal
1
The international review of retail, distribution and consumer research
1
The journal of product & brand management
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Tourism review : the official journal of the AIEST
1
more ...
less ...
Source
All
ECONIS (ZBW)
21
Other ZBW resources
1
Showing
1
-
10
of
22
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Marketing China to U.S. travelers through electronic word-of-mouth and destination image : taking Beijing as an example
Li, Ran
;
Luo, Zhenpeng
;
Bilgihan, Anil
;
Okumus, Fevzi
- In:
Journal of vacation marketing
27
(
2021
)
3
,
pp. 267-286
Persistent link: https://www.econbiz.de/10012593253
Saved in:
2
Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
Saved in:
3
The determinants of retail customers' purchase intent
Menidjel, Choukri
;
Bilgihan, Anil
- In:
International journal of consumer studies
46
(
2022
)
6
,
pp. 2503-2520
Persistent link: https://www.econbiz.de/10013412526
Saved in:
4
Subscribed content relationship between guest experience, personality characteristics, and satisfaction : moderating effect of extraversion and openness to experience
Bujisic, Milos
;
Bilgihan, Anil
;
Smith, Scott
- In:
Tourism analysis : an interdisciplinary tourism & …
20
(
2015
)
1
,
pp. 25-38
Persistent link: https://www.econbiz.de/10010516613
Saved in:
5
The role of trust in creating positive word of mouth and behavioral intentions : the case of online social networks
Barreda, Albert A.
;
Bilgihan, Anil
;
Kageyama, Yoshimasa
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 16-36
Persistent link: https://www.econbiz.de/10011289292
Saved in:
6
Applying flow theory to booking experiences : an integrated model in an online service context
Bilgihan, Anil
;
Nusair, Khaldoon
;
Okumus, Fevzi
; …
- In:
Information & management : the internat. journal of …
52
(
2015
)
6
,
pp. 668-678
Persistent link: https://www.econbiz.de/10011376411
Saved in:
7
Customer loyalty : a review and future directions with a special focus on the hospitality industry
Kandampully, Jay
;
Zhang, Tingting Christina
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
27
(
2015
)
3
,
pp. 379-414
Persistent link: https://www.econbiz.de/10011308466
Saved in:
8
Airport service quality drivers of passenger satisfaction
Bogicevic, Vanja
;
Yang, Wan
;
Bilgihan, Anil
;
Bujisic, Milos
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
4
,
pp. 3-18
Persistent link: https://www.econbiz.de/10010226571
Saved in:
9
Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior
Bujisic, Milos
;
Wu, Luorong
;
Mattila, Anna
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 293-306
Persistent link: https://www.econbiz.de/10010250181
Saved in:
10
Service attributes as drivers of behavioral loyalty in casinos : the mediating effect of attitudinal loyalty
Bilgihan, Anil
;
Madanoglu, Melih
;
Ricci, Peter
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 14-21
Persistent link: https://www.econbiz.de/10011528470
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->