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Continuous Training, Job Satisfaction and Gender: An Empirical Analysis Using German Panel Data
Burgard, Claudia; Görlitz, Katja - 2011
Using data from the German Socio-Economic Panel (SOEP), this paper analyzes the relationship between training and job … characteristics, we find a difference between males and females in the correlation of training with job satisfaction which is positive … effects. To gain insights into the reasons for this difference, we further investigate training characteristics by gender. We …
Persistent link: https://www.econbiz.de/10011601036
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Training, job satisfaction and workplace performance in Britain: evidence from WERS 2004
Jones, Melanie K.; Jones, Richard J.; Latreille, Paul L.; … - 2008
This paper analyses the relationship between training, job satisfaction and workplace performance using the British …, financial performance, labour productivity and product quality. While there is clear evidence that training is positively … relationship between training and performance is complex, depending on both the particular measures of training and of performance …
Persistent link: https://www.econbiz.de/10010268854
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Determinants of customer satisfaction of banking industry in Bangladesh
Uddin, Mohammed Belal; Akhter, Bilkis - In: Pakistan Journal of Commerce and Social Sciences (PJCSS) 6 (2012) 2, pp. 242-256
This study aims to investigate, through the development and operationalized constructs of service quality, service charge, perceived value, and customer satisfaction; customer satisfaction and its determinants of the banking industry in Bangladesh. An exploratory factor analysis and structural...
Persistent link: https://www.econbiz.de/10011938313
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Effects of training on employee suggestions and promotions in an internal labor market
Pfeifer, Christian; Janssen, Simon; Yang, Philip; … - 2011
We evaluate the effects of employer-provided formal training on employee suggestions for productivity improvements and … company allow us to address issues such as unobserved heterogeneity and the length of potential training effects. Our main … training. The effect on suggestions is however only short term. Promotion probabilities are largest directly after training but …
Persistent link: https://www.econbiz.de/10010278338
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Effects of training on employee suggestions and promotions in an internal labor market
Pfeifer, Christian; Janssen, Simon; Yang, Philip; … - 2011
We evaluate the effects of employer-provided formal training on employee suggestions for productivity improvements and … company allow us to address issues such as unobserved heterogeneity and the length of potential training effects. Our main … training. The effect on suggestions is however only short term. Promotion probabilities are largest directly after training but …
Persistent link: https://www.econbiz.de/10010281757
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Kritische Darstellung der theoretischen Grundlagen zum Bildungscontrolling bei verhaltensorientierten Personalentwicklungsmaßnahmen
Pfeil, Silko - 2009
Die vorliegende Veröffentlichung soll einen Überblick über die Ziele, Funktionen, theoretischen Strukturierungsansätze, Instrumente & Grenzen des Bildungscontrolling geben. Dieses stellt eine Querschnittsfunktion des Personalmanagements dar, die pädagogische und ökonomische Überlegungen...
Persistent link: https://www.econbiz.de/10010303829
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Der Zusammenhang zwischen Mitarbeiter- und Kundenzufriedenheit: Eine Metaanalyse
Gerpott, Torsten J.; Paukert, Mathias - In: Zeitschrift für Personalforschung (ZfP) 25 (2011) 1, pp. 28-54
, die Beziehungen zwischen Mitarbeiterzufriedenheit (MiZu) und Kundenzufriedenheit (KuZu) statistisch für insgesamt 52 …
Persistent link: https://www.econbiz.de/10010292520
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Measuring service quality: The opinion of Europeans about utilities
Ferrari, Pieralda A.; Salini, Silvia - 2008
This paper provides a comparative analysis of statistical methods to evaluate the consumer perception about the quality of Services of General Interest. The evaluation of the service quality perceived by users is usually based on Customer Satisfaction Survey data and an ex-post evaluation is...
Persistent link: https://www.econbiz.de/10010270942
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Organizational conditioning of job satisfaction: A model of job satisfaction
Wnuk, Marcin - In: Contemporary Economics 11 (2017) 1, pp. 31-44
Job satisfaction is an important predictor of job switching. Knowledge of the predictors of job satisfaction offers business owners and management staff the ability to shape the work environment so that the most valuable, loyal, and experienced employees can be retained in the company. The...
Persistent link: https://www.econbiz.de/10011659904
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A study of the effect of perceived organizational support on the relationship between narcissism and job-related attitudes of Korean employees
Choi, Youngkeun - In: Cogent Business & Management 6 (2019), pp. 1-12
The purpose of this study is to investigate the impact of narcissism on job-related attitudes such as job satisfaction and organizational commitment. And this study explores if perceived organizational support can moderate the relationship between narcissism and job-related attitudes. For this,...
Persistent link: https://www.econbiz.de/10012117383