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~subject:"Consumer behaviour"
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Patient satisfaction, managers...
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Consumer behaviour
Italien
63,008
Italy
40,425
Unternehmenskultur
17,017
Corporate culture
15,663
Customer satisfaction
13,746
Kundenzufriedenheit
13,610
Krankenhaus
13,134
Hospital
11,886
Deutschland
8,912
Service quality
7,807
Dienstleistungsqualität
7,798
Germany
7,613
Konsumentenverhalten
6,317
Beziehungsmarketing
5,859
Relationship marketing
5,837
Theorie
5,023
Theory
4,929
USA
4,651
Frankreich
4,609
Großbritannien
4,485
United States
4,420
United Kingdom
3,894
France
3,700
Health care
3,514
Gesundheitsversorgung
3,512
Schätzung
3,027
Estimation
2,851
Gesundheitswesen
2,733
Health care system
2,573
Betriebsklima
2,525
Innovation
2,516
Patients
2,498
EU-Staaten
2,494
EU countries
2,455
Patienten
2,441
Spanien
2,428
Work climate
2,416
Organizational change
2,345
Organisatorischer Wandel
2,336
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Han, Heesup
55
Mattila, Anna S.
26
Usman, Osly
20
Wong, IpKin Anthony
19
Prayag, Girish
17
Prentice, Catherine
17
Bilgihan, Anil
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
14
Klaus, Philipp
13
Loureiro, Sandra Maria Correia
13
Mittal, Vikas
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Gustafsson, Anders
12
Wu, Luorong
12
Huber, Frank
11
Liu, Chih-Hsing
11
Propper, Carol
11
Prybutok, Victor R.
11
Vecchio, Riccardo
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Gursoy, Dogan
10
Kim, Woo Gon
10
Miao, Li
10
Park, Jungkun
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Scarpa, Riccardo
10
Sparks, Beverley
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Jappelli, Tullio
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Muskat, Birgit
9
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National Bureau of Economic Research
12
Springer Fachmedien Wiesbaden
3
Centro studi investimenti sociali
2
Institut for Marketing og Organisation, Aarhus Universitet
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Albert-Ludwigs-Universität Freiburg / Betriebswirtschaftliches Seminar
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Bertelsmann Stiftung
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutsche Bundespost / Postdienst
1
Deutsche Marketing-Vereinigung
1
Deutschland / Bundeswehr / Universität Hamburg
1
Doxa Istituto per le richerche statistische e l'analisi dell'opinione pubblica
1
E-St_372t Srl <Bologna>
1
Erasmus Research Institute of Management
1
Eurasia Business and Economics Society / Conference <21., 2017, Rom>
1
Fakta Instituttet for Markedsforskning og Meningsmåling
1
Fördergesellschaft Marketing an der Universität Augsburg
1
Gesellschaft der Marktforschung
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institut für Markt- und Meinungsforschung
1
Institute of Leadership and Management <London>
1
Josef Eul Verlag GmbH
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Nederlandse Stichting voor Statistiek
1
Osservatorio sui consumi delle famiglie
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Robert Schuman Centre for Advanced Studies
1
Taylor and Francis.
1
Technische Universität Dresden
1
Trinity College Dublin / Department of Economics
1
United States / Dept. of Agriculture / Economic Research Service
1
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Journal of retailing and consumer services
332
International journal of hospitality management
202
Journal of business research : JBR
173
The journal of services marketing
105
Journal of hospitality marketing & management
98
Journal of travel and tourism marketing
89
International journal of contemporary hospitality management
85
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
57
The service industries journal
53
Psychology & marketing
52
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
49
Asia Pacific journal of marketing and logistics
48
Service business
41
Journal of service research : JSR
40
Journal of strategic marketing
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Journal of service management
39
Tourism management perspectives : TMP
38
European journal of marketing : EJM
36
International journal of electronic marketing and retailing : IJEMR
35
The international journal of bank marketing : IJBM
34
The international review of retail, distribution and consumer research
33
International journal of consumer studies
31
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
31
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
29
Journal of the Academy of Marketing Science
28
The TQM journal : the international review of organizational improvement
28
International journal of retail and distribution management
27
International journal of quality and service sciences
26
International journal of retail & distribution management
26
Journal of Asian finance, economics and business : JAFEB
26
Journal of air transport management
26
Tourism analysis : an interdisciplinary tourism & hospitality journal
26
Journal of Islamic marketing
25
Total quality management & business excellence
25
Marketing intelligence & planning
24
International journal of services and operations management
23
International journal of services, economics and management
23
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ECONIS (ZBW)
6,291
RePEc
5
BASE
2
EconStor
1
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1
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10
of
6,299
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date (newest first)
date (oldest first)
1
Customer satisfaction in Indian hospitals : moderators and mediators
Panchapakesan, Padma
;
Sai, L. Prakash
;
Rajendran, …
- In:
Quality management journal : QMJ
22
(
2015
)
1
,
pp. 10-29
Persistent link: https://www.econbiz.de/10010483430
Saved in:
2
Hospital
choice by Indian customers : empirical testing of a standardised model of service provider selection criteria
Palanisamy, Ganesan
;
Joseph, Lallu
;
Alur, Sivakumar
- In:
International journal of business and emerging markets …
13
(
2021
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10012505536
Saved in:
3
Seeking intelligence from patient experience using text mining : analysis of emergency department data
Varanasi, Padmini
;
Tanniru, Mohan
- In:
Information systems management
32
(
2015
)
3
,
pp. 220-228
Persistent link: https://www.econbiz.de/10011412961
Saved in:
4
The four Ps of patient experience : a new strategic framework informed by theory and practice
Kash, Bita A.
;
McKahan, Molly
;
Tomaszewski, Lesley
; …
- In:
Health marketing quarterly
35
(
2018
)
4
,
pp. 313-325
Persistent link: https://www.econbiz.de/10011979399
Saved in:
5
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
6
Direct to consumer advertising of robotic heart bypass surgery : effectiveness, patient satisfaction and clinical outcomes
Kiani, Soroosh
;
Kurian, Dinesh
;
Henkin, Stanislav
; …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 358-375
Persistent link: https://www.econbiz.de/10011643421
Saved in:
7
Symmetric and asymmetric effects of primary healthcare attributes on patient satisfaction : do they vary across
patients
?
Giovanis, Apostolos N.
;
Pierrakos, George
- In:
The marketing review
15
(
2015
)
4
,
pp. 439-463
Persistent link: https://www.econbiz.de/10011551330
Saved in:
8
Hospital
servicescape design for inpatient wellbeing
Hamed, Sara
;
El-Bassiouny, Noha
;
Ternès, Anabel
- In:
Services marketing quarterly
40
(
2019
)
1
,
pp. 1-32
Persistent link: https://www.econbiz.de/10012179153
Saved in:
9
Restorative servicescapes in health care : examining the influence of hotel-like attributes on patient well-being
Mody, Makarand Amrish
;
Suess, Courtney
;
Dogru, Tarik
- In:
The Cornell hospitality quarterly
61
(
2020
)
1
,
pp. 19-39
Persistent link: https://www.econbiz.de/10012158108
Saved in:
10
Key factors influencing patient loyalty
Lan, Yu-Li
;
Hung, Jia-Yi
;
Chen, Chien-Chih
;
Yao, Cheng-Wen
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 89-102
Persistent link: https://www.econbiz.de/10011687994
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