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~subject:"Dienstleistungsqualität"
~subject:"Gastronomie"
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Dienstleistungsqualität
Gastronomie
Consumer behaviour
81,928
Konsumentenverhalten
79,449
Theorie
9,847
Theory
9,665
Brand management
9,483
Markenführung
9,435
Youth
9,217
Markenartikel
9,145
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9,024
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8,994
Jugendliche
8,960
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8,103
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7,331
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7,312
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6,288
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5,832
Customer satisfaction
5,624
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5,526
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5,484
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5,472
Kundenzufriedenheit
5,465
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4,904
Social web
4,900
Germany
4,600
Online-Marketing
4,558
Internet marketing
4,548
Service quality
4,381
Einzelhandel
4,379
Retail trade
4,328
Werbewirkung
3,772
Advertising effects
3,722
Electronic Commerce
3,583
Verbraucherverhalten
3,579
Experiment
3,533
E-commerce
3,474
Advertising
3,259
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3,247
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3,218
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835
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Han, Heesup
43
Jang, Soocheong
35
Mattila, Anna S.
35
Line, Nathaniel D.
21
Usman, Osly
20
Hanks, Lydia
18
Prentice, Catherine
17
McColl-Kennedy, Janet R.
16
Bilgihan, Anil
14
Balaji, M. S.
13
DiPietro, Robin B.
13
Hyun, Sunghyup Sean
13
Wu, Luorong
13
Gong, Taeshik
12
Gustafsson, Anders
12
Kim, Jong-Hyeong
12
Klaus, Philipp
12
Liu, Qing
12
Lu, Lu
12
Prybutok, Victor R.
12
Qu, Hailin
12
Song, Hanqun
12
Wong, IpKin Anthony
12
Ahn, Jiseon
11
Gursoy, Dogan
11
Guéguen, Nicolas
11
Jacob, Céline
11
Miao, Li
11
Propper, Carol
11
Sharma, Piyush
11
Hwang, Jinsoo
10
Kim, Eojina
10
Kim, Woo Gon
10
Quach, Sara
10
Sparks, Beverley
10
Sreejesh, S.
10
Zhang, Lu
10
Ali, Faizan
9
Cai, Ruiying
9
Hollebeek, Linda D.
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National Bureau of Economic Research
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Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
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European University Institute / Department of Economics
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Frankreich / Conseil économique, social et environnemental
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
United States / Dept. of Agriculture / Economic Research Service
1
United States Department of Agriculture / Economic Research Service
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International journal of hospitality management
377
Journal of retailing and consumer services
246
International journal of contemporary hospitality management
132
Journal of business research : JBR
129
The journal of services marketing
112
Journal of hospitality marketing & management
110
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
82
Journal of travel and tourism marketing
72
The service industries journal
70
Services marketing quarterly
67
Cogent business & management
50
Journal of service research : JSR
49
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
Service business
41
Tourism management : research, policies, practice
41
Journal of air transport management
39
Asia Pacific journal of marketing and logistics
37
Journal of service management
32
Psychology & marketing
31
International journal of quality and service sciences
29
Journal of hospitality and tourism insights
29
The international journal of bank marketing : IJBM
29
International journal of services, economics and management
28
The TQM journal : the international review of organizational improvement
27
International journal of services and operations management
26
Journal of service research
25
European journal of marketing : EJM
24
Journal of retailing
23
Journal of strategic marketing
23
Total quality management & business excellence
23
International journal of electronic marketing and retailing : IJEMR
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of internet commerce
21
Journal of the Academy of Marketing Science
21
Managing service quality : MSQ ; an international journal
21
International journal of quality & reliability management
20
Journal of Asian finance, economics and business : JAFEB
20
Journal of Islamic marketing
19
Marketing intelligence & planning
19
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ECONIS (ZBW)
5,099
EconStor
4
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1
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10
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5,103
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date (oldest first)
1
Conceptualization and assessment of E-service quality for luxury brands
Kim, Jung-Hwan
;
Kim, Minjeong
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 436-470
Persistent link: https://www.econbiz.de/10012208579
Saved in:
2
Examining the service value chain of
hypermarket
retail
brand
value in Malaysia
Hasliza Hassan
;
Muhammad Sabbir Rahman
;
Abu Bakar Sade
- In:
International journal of services and operations management
34
(
2019
)
3
,
pp. 405-420
Persistent link: https://www.econbiz.de/10012159145
Saved in:
3
Switching intentions : a case of Saudi Arabian hypermarkets
Jabeen, Samrena
;
Abu Bakar bin Abdul Hamid
;
Ur Rehman, Saif
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 215-222
Persistent link: https://www.econbiz.de/10011661399
Saved in:
4
Should a lower-price service offer a full-satisfaction guarantee?
Wong, Jehn-yih
;
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1261-1272
Persistent link: https://www.econbiz.de/10003914873
Saved in:
5
Are low-cost carrier passengers less likely to complain about service quality?
Wittman, Michael D.
- In:
Journal of air transport management
35
(
2014
),
pp. 64-71
Persistent link: https://www.econbiz.de/10010246670
Saved in:
6
The influence of tourists' expectations on purchase intention : linking marketing strategy for low-cost airlines
Chiu, Su-Chin
;
Liu, Chih-Hsing
;
Tu, Jin-Hua
- In:
Journal of air transport management
53
(
2016
),
pp. 226-234
Persistent link: https://www.econbiz.de/10011546530
Saved in:
7
Promote the price promotion : the effects of price promotions on customer evaluations in coffee chain stores
Huang, Hui-chun
;
Chang, Ya-ting
;
Yeh, Che-yi
;
Liao, …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1065-1082
Persistent link: https://www.econbiz.de/10010426077
Saved in:
8
How do the services of low cost carriers affect passengers' behavioral intentions to revisit a destination?
Hsu, Chia-Jui
;
Yen, Jin-Ru
;
Chang, Yu-Chun
;
Woon, Hui Kee
- In:
Journal of air transport management
52
(
2016
),
pp. 111-116
Persistent link: https://www.econbiz.de/10011602648
Saved in:
9
The anomaly of airline passenger behavioral intention : a comparison between low-cost and full-service airlines
Auryn Rachma Maulisa
;
Rahayu Hijrah Hati
- In:
ASEAN marketing journal : Association of Southeast …
10
(
2018
)
2
,
pp. 75-90
Persistent link: https://www.econbiz.de/10012106923
Saved in:
10
Top purchase intention priorities of Vietnamese low cost carrier passengers : expectations and satisfaction
Moslehpour, Massoud
;
Wong, Wing Keung
;
Lin, Yi Hsin
; …
- In:
Eurasian business review
8
(
2018
)
4
,
pp. 371-389
Persistent link: https://www.econbiz.de/10011924995
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