//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Consumer-level factors that in...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Consumer behaviour
82,993
Konsumentenverhalten
80,513
Spanien
39,749
Spain
29,942
Brand management
17,670
Markenführung
17,256
Theorie
10,743
Theory
10,561
Relationship marketing
9,728
Beziehungsmarketing
9,687
Markenimage
9,101
Brand image
9,053
Deutschland
7,179
Germany
6,659
Markenartikel
6,455
Brand
6,417
USA
5,976
Customer satisfaction
5,901
Kundenzufriedenheit
5,727
United States
5,667
Online-Handel
5,648
Online retailing
5,636
Social Web
5,559
Social web
5,553
Online-Marketing
5,207
Internet marketing
5,175
Service quality
4,571
Einzelhandel
4,568
Retail trade
4,510
Werbewirkung
4,008
Advertising effects
3,959
Electronic Commerce
3,808
E-commerce
3,671
Verbraucherverhalten
3,588
Marketingmanagement
3,517
Marketing management
3,508
Experiment
3,471
Advertising
3,372
Emotion
3,368
more ...
less ...
Online availability
All
Undetermined
2,390
Free
733
Type of publication
All
Article
3,994
Book / Working Paper
529
Type of publication (narrower categories)
All
Article in journal
3,878
Aufsatz in Zeitschrift
3,878
Aufsatz im Buch
116
Book section
116
Graue Literatur
73
Non-commercial literature
73
Hochschulschrift
65
Working Paper
56
Arbeitspapier
53
Thesis
47
Conference paper
31
Konferenzbeitrag
31
Collection of articles of several authors
16
Sammelwerk
16
Bibliografie enthalten
9
Bibliography included
9
Case study
9
Fallstudie
9
Aufsatzsammlung
6
Collection of articles written by one author
5
Konferenzschrift
5
Sammlung
5
Amtsdruckschrift
2
Conference proceedings
2
Government document
2
Reprint
2
Fallstudiensammlung
1
Handbook
1
Handbuch
1
Mikroform
1
Systematic review
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
4,434
German
86
Finnish
1
French
1
Spanish
1
Swedish
1
Author
All
Han, Heesup
31
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Klaus, Philipp
13
Gong, Taeshik
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gursoy, Dogan
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Sharma, Piyush
11
Sreejesh, S.
11
Hyun, Sunghyup Sean
10
Miao, Li
10
Quach, Sara
10
Hollebeek, Linda D.
9
Park, Jungkun
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Gil Saura, Irene
8
Harun, Ahasan
8
Lee, Seonjeong
8
Qu, Hailin
8
Sparks, Beverley
8
Wu, Luorong
8
Ahn, Jiseon
7
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
more ...
less ...
Institution
All
National Bureau of Economic Research
3
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Ernst & Young AG
1
Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU / Unit Skills, Services, Professions
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Open Evidence <Körperschaft>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
236
International journal of hospitality management
209
Journal of business research : JBR
123
The journal of services marketing
108
The service industries journal
83
Journal of hospitality marketing & management
82
International journal of contemporary hospitality management
78
Services marketing quarterly
68
Journal of travel and tourism marketing
67
Cogent business & management
47
Journal of service research : JSR
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Service business
39
Tourism management : research, policies, practice
35
Journal of service management
33
Asia Pacific journal of marketing and logistics
31
International journal of quality and service sciences
30
Journal of air transport management
30
The international journal of bank marketing : IJBM
30
Psychology & marketing
28
Journal of service research
27
International journal of electronic marketing and retailing : IJEMR
26
International journal of services and operations management
26
International journal of services, economics and management
26
The TQM journal : the international review of organizational improvement
25
Total quality management & business excellence
24
Journal of retailing
23
Journal of strategic marketing
23
European journal of marketing : EJM
22
Journal of hospitality and tourism insights
22
Journal of the Academy of Marketing Science
22
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Managing service quality : MSQ ; an international journal
21
Marketing intelligence & planning
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of internet commerce
20
International journal of services and operations management : IJSOM
19
Journal of Asian finance, economics and business : JAFEB
19
more ...
less ...
Source
All
ECONIS (ZBW)
4,520
EconStor
3
Showing
1
-
10
of
4,523
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Store brand proneness : effects of perceived risks, quality and familiarity
Yap, Sheau-fen
;
Leong, Sun-may
;
Wee, Yu-ghee
- In:
Australasian marketing journal
20
(
2012
)
1
,
pp. 48-58
Persistent link: https://www.econbiz.de/10009507933
Saved in:
2
A cross validation of consumer-based brand equity models : driving customer equity in retail brands
Çifci, Sertaç
;
Ekinci, Yuksel
;
Whyatt, Georgina
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3740-3747
Persistent link: https://www.econbiz.de/10011515251
Saved in:
3
The role of private label brands in enhancing service satisfaction in the hotel industry : comparing luxury and boutique hotels
Herstein, Ram
;
Gilboa, Shaked
;
Gamliel, Eyal
;
Bergera, Ron
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 140-155
Persistent link: https://www.econbiz.de/10011859506
Saved in:
4
How store service quality affects attitude toward store brands in emerging countries : effects of brand cues and the cultural context
Diallo, Mbaye Fall
;
Seck, Anne Marianne
- In:
Journal of business research : JBR
86
(
2018
),
pp. 311-320
Persistent link: https://www.econbiz.de/10011855345
Saved in:
5
Store brands' purchase intention : examining the role of perceived quality
Calvo-Porral, Cristina
;
Lévy Mangin, Jean-Pierre
- In:
European research on management and business economics
23
(
2017
)
2
,
pp. 90-95
Persistent link: https://www.econbiz.de/10011893387
Saved in:
6
Brand price differentials in retail distribution : product quality and service quality
Mañez Castillejo, Juan A.
;
Moner Colonques, Rafael
; …
- In:
Applied economics
48
(
2016
)
58/60
,
pp. 5749-5760
Persistent link: https://www.econbiz.de/10011772192
Saved in:
7
Factors influencing purchase intention of private label brand
Gogoi, Bidyut Jyoti
- In:
International journal of economic research
15
(
2018
)
2
,
pp. 445-456
Persistent link: https://www.econbiz.de/10011992706
Saved in:
8
The improatance of store image and retail service quality in private brand image-building
Alić, Adi
;
Agić, Emir
;
Činjarević, Merima
- In:
Entrepreneurial business and economics review : EBER
5
(
2017
)
1
,
pp. 27-42
Persistent link: https://www.econbiz.de/10011802899
Saved in:
9
Price sensitivity versus perceived quality : moderating effects of retailer positioning on private label consumption
González-Benito, Óscar
;
Martos-Partal, Mercedes
- In:
Journal of business economics and management
15
(
2014
)
5
,
pp. 935-950
Persistent link: https://www.econbiz.de/10010484373
Saved in:
10
The effect of store image and service quality on brand image and purchase intention for private label brands
Wu, Paul C. S.
;
Yeh, Gary Yeong-Yuh
;
Hsiao, Chieh-ru
- In:
Australasian marketing journal
19
(
2011
)
1
,
pp. 30-39
Persistent link: https://www.econbiz.de/10008908975
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->