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Casual dining on the French Riviera : examining the relationship between visitors' perceived quality, positive emotions, and behavioral intentions

Prayag, Girish; Khoo-Lattimore, Catheryn; Sitruk, Jonathan - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 24-46

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Wine on the Web : Online-Weinhandel

Bresolles, Grégory; Durrieu, François; Lang, Gerald - In: Weinmarketing : Kundenwünsche erforschen, Zielgruppen …, (pp. 319-337). 2011

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Qualité de service des transports publics et mobilité urbaine : pratiques et représentations analyse comparative franco-suisse

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Quality of Internet Banking Services in France

Sahut, Jean-Michel - 2014

This article evaluates the quality of Internet banking services in France, and shows quality differences that result … in order to better meet customer expectations. Cet article évalue la qualité des services d'Internet Banking en France …

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Haute cuisine three-star restaurants’ representation on websites and dining guides : a lexicometric analysis

Montargot, Nathalie; Kallmünzer, Andreas; Kraus, Sascha - In: International journal of contemporary hospitality management 34 (2022) 9, pp. 3376-3393

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Analyzing the corporate social responsibility perception from customer relationship quality perspective : an application to the retail banking sector

Hobeika, Janine; Khelladi, Insaf; Orhan, Mehmet A. - In: Corporate social responsibility and environmental management 29 (2022) 6, pp. 2053-2064

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Citizens' perceived value of locally-provided services : empirical study of a rural population in Southeast Finland

Immonen, Mika; Sintonen, Sanna - In: International journal of public sector management : IJPSM 29 (2016) 2, pp. 183-200

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Interpreting value in the customer service experience using customer-dominant logic

Tynan, Caroline; McKechnie, Sally; Hartley, Stephanie - In: Journal of marketing management : MM 30 (2014) 9/10, pp. 1058-1081

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Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts

Veloso, Cláudia Miranda; Sousa, Bruno - In: The international review of retail, distribution and … 32 (2022) 1, pp. 43-58

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Event quality, perceived value, satisfaction and behavioural intentions in an event context

Armbrecht, John - In: Scandinavian journal of hospitality and tourism 21 (2021) 2, pp. 169-191

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