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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
83,890
Konsumentenverhalten
81,441
Brand management
17,822
Markenführung
17,409
Brand image
11,264
Markenimage
11,152
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5,554
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5,544
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5,326
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5,292
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5,292
Germany
4,973
Service quality
4,567
Einzelhandel
4,533
Retail trade
4,469
Werbewirkung
4,221
Advertising effects
4,161
Electronic Commerce
3,798
Marketingmanagement
3,679
E-commerce
3,662
Marketing management
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Verbraucherverhalten
3,598
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Han, Heesup
31
Mattila, Anna S.
24
Usman, Osly
21
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Klaus, Philipp
13
Bilgihan, Anil
12
Gong, Taeshik
12
Prybutok, Victor R.
12
Gursoy, Dogan
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Sharma, Piyush
11
Sreejesh, S.
11
Hyun, Sunghyup Sean
10
Miao, Li
10
Quach, Sara
10
Wong, IpKin Anthony
10
Hollebeek, Linda D.
9
Sparks, Beverley
9
Voorhees, Clay M.
9
Xu, Xun
9
Ahn, Jiseon
8
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Kim, Woo Gon
8
Lee, Seonjeong
8
Lu, Lu
8
Park, Jungkun
8
Qu, Hailin
8
Wu, Luorong
8
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
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National Bureau of Economic Research
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
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Deutschland / Bundeswehr / Universität Hamburg
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Friedrich-Schiller-Universität Jena
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IGI Global
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Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
234
International journal of hospitality management
218
Journal of business research : JBR
122
The journal of services marketing
109
Journal of hospitality marketing & management
85
International journal of contemporary hospitality management
79
The service industries journal
69
Services marketing quarterly
68
Journal of travel and tourism marketing
66
Cogent business & management
48
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Service business
36
Journal of service management
33
Tourism management : research, policies, practice
33
Asia Pacific journal of marketing and logistics
32
International journal of quality and service sciences
30
The international journal of bank marketing : IJBM
30
Journal of air transport management
29
Journal of service research
29
International journal of services and operations management
27
International journal of electronic marketing and retailing : IJEMR
26
International journal of services, economics and management
26
Psychology & marketing
26
Journal of hospitality and tourism insights
25
The TQM journal : the international review of organizational improvement
25
Journal of retailing
24
Total quality management & business excellence
24
Journal of strategic marketing
23
European journal of marketing : EJM
22
Journal of the Academy of Marketing Science
22
International journal of quality & reliability management
21
International journal of services and operations management : IJSOM
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of internet commerce
21
Managing service quality : MSQ ; an international journal
21
Marketing intelligence & planning
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of Asian finance, economics and business : JAFEB
19
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ECONIS (ZBW)
4,515
EconStor
3
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1
The effect of multiple hotel
brand
extensions
Mahasuweerachai, Patcharaporn
;
Qu, Hailin
- In:
Tourism and hospitality research : the surrey quarterly …
15
(
2015
)
1
,
pp. 27-38
Persistent link: https://www.econbiz.de/10010515373
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2
Factors influencing luxury service
brand
extension in a developing country
Ahn, Jiseon
;
Gao, Meiling
- In:
Journal of consumer marketing
41
(
2024
)
6
,
pp. 639-647
Persistent link: https://www.econbiz.de/10015078766
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3
Store brands' purchase intention : examining the role of perceived quality
Calvo-Porral, Cristina
;
Lévy Mangin, Jean-Pierre
- In:
European research on management and business economics
23
(
2017
)
2
,
pp. 90-95
Persistent link: https://www.econbiz.de/10011893387
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4
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
5
Factors affecting Jordanian consumer loyalty toward cellular phone
brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
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6
The roles of perceived quality, trust, and satisfaction in predicting
brand
loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
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7
Factors affecting smartphone
brand
switching behavior in Kathmandu valley
Kumari, Radha
;
Sah, Laxmi Kumar
- In:
Nepalese journal of economics : a publication of …
6
(
2022
)
3
,
pp. 82-95
Persistent link: https://www.econbiz.de/10013449196
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8
Factors affecting
brand
switching in telecommunication industry in Kathmandu valley
Thagunna, Suresh Singh
- In:
Nepalese journal of economics : a publication of …
7
(
2023
)
3
,
pp. 159-173
Persistent link: https://www.econbiz.de/10014422582
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9
Perceived
brand
quality as a way to superior customer perceived value crossing by moderating effects
Vera, Jorge
- In:
The journal of product & brand management
24
(
2015
)
2
,
pp. 147-156
Persistent link: https://www.econbiz.de/10011308510
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10
The effects of service
brand
dimensions on
brand
loyalty
Krystallis, Athanasios
;
Chrysochou, Polymeros
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 139-147
Persistent link: https://www.econbiz.de/10010338593
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