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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Jordan
22
Jordanien
20
Beziehungsmarketing
13
Relationship marketing
13
Customer satisfaction
9
Kundenzufriedenheit
9
Service quality
8
Consumer behaviour
6
Konsumentenverhalten
6
Bank
5
customer satisfaction
5
Brand management
4
Internet marketing
4
Markenführung
4
Marketing management
4
Marketingmanagement
4
Online-Marketing
4
commercial banks
4
loyalty
4
service quality
4
Brand image
3
Brand loyalty
3
Firm performance
3
Human Resource Management
3
Lieferkette
3
Markenimage
3
Markentreue
3
Mobile communications
3
Mobilkommunikation
3
Mobiltelefon
3
Personalmanagement
3
Qualitätsmanagement
3
Social Web
3
Social web
3
Strategic management
3
Strategisches Management
3
Supply chain
3
Unternehmenserfolg
3
brand
3
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Al-Hawary, Sulieman Ibraheem Shelash
9
Abu-Laimon, Amr Adel Ahmad
2
Metabis, Amal
2
Al Kurdi, Barween Hikmat
1
Al-Nady, Bahaà Abdul-Hafez Attallah
1
Alshurideh, Muhammad Turki
1
Anber Abraheem Shlash Mohammad
1
Harahsheh, Sara Ahmad Moen
1
Main, Naser Alolayyan
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Mohammad, Ayat Mohammad Esam
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International journal of productivity and quality management : IJPQM
4
International journal of business excellence
1
International journal of business innovation and research
1
International journal of economics and business research
1
International journal of services and operations management
1
Journal of management research
1
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ECONIS (ZBW)
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Banking service quality provided by commercial banks and customer satisfaction : a structural equation modelling approaches
Main, Naser Alolayyan
;
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of productivity and quality …
24
(
2018
)
4
,
pp. 543-565
Persistent link: https://www.econbiz.de/10011924288
Saved in:
2
The roles of perceived quality, trust, and satisfaction in predicting brand loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
3
The role of perceiveed quality and satisfaction in explaining customer brand loyalty : mobile phone service in Jordan
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business innovation and research
7
(
2013
)
4
,
pp. 393-413
Persistent link: https://www.econbiz.de/10010212405
Saved in:
4
The impact of TQM practices on service quality in cellular communication companies in Jordan
Al-Hawary, Sulieman Ibraheem Shelash
;
Abu-Laimon, Amr …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 446-474
Persistent link: https://www.econbiz.de/10009745019
Saved in:
5
Service quality at Jordanian commercial banks : what do their customers say?
Al-Hawary, Sulieman Ibraheem Shelash
;
Metabis, Amal
- In:
International journal of productivity and quality …
10
(
2012
)
3
,
pp. 307-334
Persistent link: https://www.econbiz.de/10009630222
Saved in:
6
Factors affecting Jordanian consumer loyalty toward cellular phone brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
7
The impact of internal marketing practices on services quality of commercial banks in Jordan
Metabis, Amal
;
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of services and operations management
15
(
2013
)
3
,
pp. 313-337
Persistent link: https://www.econbiz.de/10010127944
Saved in:
8
The impact of Islamic banks' service quality perception on Jordanian customers loyalty
Alshurideh, Muhammad Turki
;
Al-Hawary, Sulieman …
- In:
Journal of management research
9
(
2017
)
2
,
pp. 139-159
Persistent link: https://www.econbiz.de/10011671584
Saved in:
9
The impact of TQM practices on service quality in cellular communication companies in Jordan
Al-Hawary, Sulieman Ibraheem Shelash
;
Abu-Laimon, Amr …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 446-474
Persistent link: https://www.econbiz.de/10010146206
Saved in:
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