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~subject:"Einzelhandel"
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Service quality, experiential...
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Einzelhandel
Konsumentenverhalten
79,157
Consumer behaviour
78,724
Service quality
20,655
Dienstleistungsqualität
20,639
Customer satisfaction
13,761
Kundenzufriedenheit
13,625
Beziehungsmarketing
11,966
Relationship marketing
11,939
Theorie
10,208
Theory
10,011
Markenführung
7,540
Brand management
7,538
Markenimage
6,722
Brand image
6,698
USA
6,188
United States
5,972
Online-Handel
5,759
Online retailing
5,742
Deutschland
5,250
Germany
4,866
Social Web
4,837
Social web
4,835
Online-Marketing
4,497
Internet marketing
4,472
Retail trade
4,287
Brand
4,247
Markenartikel
4,239
Electronic Commerce
3,971
E-commerce
3,843
Emotion
3,584
Verbraucherverhalten
3,568
Werbewirkung
3,564
Advertising effects
3,526
Experiment
3,483
Preismanagement
2,950
Pricing strategy
2,945
Werbung
2,924
Advertising
2,888
Virales Marketing
2,880
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Online availability
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Undetermined
1,948
Free
736
Type of publication
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Article
3,327
Book / Working Paper
1,040
Journal
14
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All
Article in journal
3,116
Aufsatz in Zeitschrift
3,116
Aufsatz im Buch
215
Book section
215
Graue Literatur
209
Non-commercial literature
209
Hochschulschrift
139
Working Paper
136
Arbeitspapier
130
Thesis
100
Collection of articles of several authors
53
Sammelwerk
53
Conference paper
51
Konferenzbeitrag
51
Aufsatzsammlung
33
Bibliografie enthalten
23
Bibliography included
23
Case study
19
Fallstudie
19
Konferenzschrift
15
Collection of articles written by one author
11
Sammlung
11
Dissertation u.a. Prüfungsschriften
10
Conference proceedings
8
Market information
7
Marktinformation
7
Statistik
7
Statistics
5
Amtsdruckschrift
4
Government document
4
Accompanied by computer file
3
Elektronischer Datenträger als Beilage
3
Handbook
3
Handbuch
3
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3
Textbook
3
Reprint
2
Advisory report
1
Bericht
1
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1
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English
4,115
German
238
Undetermined
6
Italian
5
Polish
4
French
3
Norwegian
3
Russian
3
Danish
2
Spanish
2
Swedish
2
Czech
1
Dutch
1
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Grewal, Dhruv
25
Gázquez-Abad, Juan Carlos
23
Pantano, Eleonora
23
Martínez-López, Francisco J.
20
Schramm-Klein, Hanna
20
Gil Saura, Irene
18
Swoboda, Bernhard
18
Das, Gopal
17
Zielke, Stephan
17
Gijsbrechts, Els
16
Roggeveen, Anne L.
14
Khare, Arpita
13
Steinmann, Sascha
13
Teller, Christoph
13
Rajagopal
12
Sands, Sean
12
Ailawadi, Kusum L.
11
Brengman, Malaika
11
Campo, Katia
11
Diallo, Mbaye Fall
11
Nordfält, Jens
11
Willems, Kim
11
Chintagunta, Pradeep K.
10
Richards, Timothy J.
10
Wagner, Gerhard
10
Bang, Nguyen
9
Chebat, Jean-Charles
9
Dennis, Charles
9
Gielens, Katrijn
9
Loureiro, Sandra Maria Correia
9
Noble, Stephanie M.
9
Rabinovich, Elliot
9
Rudolph, Thomas
9
Stobart, Jon
9
Verhoef, Peter C.
9
Breugelmans, Els
8
Calvo-Porral, Cristina
8
Geyskens, Inge
8
Ieva, Marco
8
Lévy Mangin, Jean-Pierre
8
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Springer Fachmedien Wiesbaden
9
National Bureau of Economic Research
4
Stellenbosch University / Bureau for Economic Research
3
The Nielsen Company (Germany)
3
Books on Demand GmbH <Norderstedt>
2
IGI Global
2
Nordic Council of Ministers
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
A. C. Nielsen Company <Schaumburg, Ill.>
1
Accenture GmbH <Kronberg im Taunus>
1
Advertising and Consumer Psychology Conference <25, 2006, Houston, Tex.>
1
Alabama / State Highway Dept
1
Alabama Highway Research Group
1
Bargeldsymposium <2., 2014, Frankfurt am Main>
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Bundesarbeitsgemeinschaft der Mittel- und Großbetriebe des Einzelhandels
1
Cape Town / Technical Management Services
1
Central Co-Operative Council
1
Deutsche Bundesbank
1
Econ Consult, Wirtschafts- und Sozialwissenschaftliche Beratungsgesellschaft <Köln>
1
Friedrich-Schiller-Universität Jena
1
Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Goethe-Universität Frankfurt am Main
1
Gottlieb Duttweiler Institute
1
Graduate School of Business Administration
1
Great Britain / Commission on Industrial Relations
1
Handelshögskolan i Stockholm
1
Handelsverband Deutschland
1
Harvard University, Graduate School of Business Administration, Division of Research
1
Institut for Graenseregionsforskning
1
Institut für Handelsforschung <Köln>
1
International Co-operative Alliance / Regional Office for Asia and the Pacific
1
International Conference on Advances in National Brand and Private Label Marketing (NB&PL) <10., 2023, Barcelona>
1
International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <4., 2017, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <5., 2018, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <6., 2019, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <9., 2022, Barcelona>
1
Justus-Liebig-Universität Gießen
1
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Published in...
All
Journal of retailing and consumer services
484
Journal of retailing
137
Journal of business research : JBR
125
International journal of retail & distribution management
124
The international review of retail, distribution and consumer research
114
International journal of retail and distribution management
70
Psychology & marketing
35
International journal of electronic marketing and retailing : IJEMR
34
European journal of operational research : EJOR
31
Management science : journal of the Institute for Operations Research and the Management Sciences
31
European journal of marketing : EJM
28
The journal of services marketing
26
Journal of the Academy of Marketing Science
23
International journal of consumer studies
22
Journal of marketing
22
Marketing intelligence & planning
22
International journal of Indian culture and business management
20
International journal of production economics
20
SpringerLink / Bücher
20
European retail research
18
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
18
The journal of consumer marketing
18
Asia Pacific journal of marketing and logistics
17
Journal of strategic marketing
17
Marketing : ZFP ; journal of research and management
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
Cogent business & management
16
Journal of fashion marketing and management
15
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
15
Production and operations management : an international journal of the Production and Operations Management Society
15
The service industries journal
15
International journal of production research
14
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
14
The journal of product & brand management
14
Journal of marketing management : JMM ; journal of the Academy of Marketing
13
Technological forecasting & social change : an international journal
13
Journal of marketing management : MM
12
Journal of marketing research
12
Journal of marketing research : JMR
12
Manufacturing & service operations management : M & SOM
12
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Source
All
ECONIS (ZBW)
4,340
USB Cologne (EcoSocSci)
27
EconStor
7
RePEc
4
OLC EcoSci
2
USB Cologne (business full texts)
1
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1
Self-service operations at retail stores : the role of inter-customer interactions
Li, Mei
;
Choi, Thomas Y.
;
Rabinovich, Elliot
;
Crawford, …
- In:
Production and operations management : an international …
22
(
2013
)
4
,
pp. 888-914
Persistent link: https://www.econbiz.de/10009791631
Saved in:
2
The influence of store image on repurchase intention: the mediation role of perceived value and customer satisfaction
Ananda, Angelia Asri
;
Mugiono
;
Hussein, Ananda Sabil
-
2021
Persistent link: https://www.econbiz.de/10012595363
Saved in:
3
Customer engagement through omnichannel retailing : the effects of channel integration quality
Lee, Zach W. Y.
;
Chan, Tommy K. H.
;
Chong, Alain Yee Loong
- In:
Industrial marketing management : the international …
77
(
2019
),
pp. 90-101
Persistent link: https://www.econbiz.de/10012004178
Saved in:
4
Effects of online retailer after delivery services on repurchase intention : an empirical analysis of customers' past experience and future confidence with the retailer
Javed, Muhammad Kashif
;
Wu, Min
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012238377
Saved in:
5
Creating customer repurchase intention in internet retailing : the effects of multiple service events and product type
Cho, Yun Kyung
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 213-222
Persistent link: https://www.econbiz.de/10010469043
Saved in:
6
Shopping motivation in consumer loyalty formation process : the case of Spanish retail
Tena-Monferrer, Sandra
;
Roig, Juan Carlos Fandos
; …
- In:
International journal of retail and distribution management
50
(
2022
)
1
,
pp. 100-116
Persistent link: https://www.econbiz.de/10012798308
Saved in:
7
Electronic logistics service quality and repurchase intention in e-tailing : catalytic role of shopping satisfaction, payment options, gender and returning experience
Jain, Nikunj Kumar
;
Gajjar, Hasmukh
;
Shah, Bhavin J.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012433719
Saved in:
8
21st century luxury fashion retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Caratù, Myriam
; …
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
Saved in:
9
Technology and brand selection : the mediating effect of cognition in Indian retail
Ojha, Satish Chandra
- In:
International journal of business excellence
17
(
2019
)
1
,
pp. 21-41
Persistent link: https://www.econbiz.de/10011985908
Saved in:
10
The relationship between service quality and customer loyalty in specialty supermarkets : empirical evidence in Vietnam
Hang, Nguyen Thu
;
Nguyen Hue Minh
;
Anh Chi Phan
; …
- In:
International journal of business and economics …
3
(
2014
)
5
,
pp. 178-186
Persistent link: https://www.econbiz.de/10010508702
Saved in:
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