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Customer engagement in idea contests : emotional and behavioral consequences of idea rejection

Schaarschmidt, Mario; Dose, David - In: Psychology & marketing 40 (2023) 5, pp. 888-909

Persistent link: https://www.econbiz.de/10014290868

Impact of user participation behavior and participation emotion on quality of users' ideas in the virtual brand community

Gao, Xin; Xu, Guangyi; Wang, Gesi; Xu, Jianzhong - In: Economics and Finance Readings : Selected Papers from …, (pp. 69-84). 2022

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Understanding the influence of culture on customer engagement and recommendation intentions

Messner, Wolfgang - In: Journal of strategic marketing 30 (2022) 8, pp. 782-806

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User-centric evaluation of EHR software through NLP-driven investigation : implications for product development and user experience

Sreejith, R.; Sinimole, K. R. - In: Journal of open innovation : technology, market, and … 10 (2024) 1, pp. 1-19

In today's rapidly digitising world, organisations often face challenges in achieving successful technology implementation, with low returns on investment and a significant gap between technology utilisation and acceptance. Electronic Health Record (EHR) software provides a comprehensive...

Persistent link: https://www.econbiz.de/10014518811

Kundenzufriedenheit als psychologisches Konstrukt : Bestandsaufnahme und emotionstheoretische Erweiterung bestehender Erklärungs- und Meßmodelle

Groß-Engelmann, Markus - 1999

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Developing and validating a scale of consumer brand embarrassment tendencies

Walsh, Gianfranco; Albrecht, Arne K.; Hofacker, Charles F. - In: Journal of business research : JBR 69 (2016) 3, pp. 1138-1147

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The tie that blinds? : developing and validating a scale to measure emotional attachment to a sport team

Dwyer, Brendan; Mudrick, Michael; Greenhalgh, Gregory P.; … - In: Sport management review 18 (2015) 4, pp. 570-582

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Measuring and managing consumer sentiment in an online community environment

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Conceptualising luxury brand attachment : scale development and validation

Shimul, Anwar Sadat; Phau, Ian; Lwin, Michael - In: The journal of brand management : an international journal 26 (2019) 6, pp. 675-690

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The use of electrodermal activity (EDA) measurement to understand consumer emotions : a literature review and a call for action

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