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~subject:"Indien"
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The impact of outcome quality,...
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Indien
Service quality
21,755
Südkorea
21,406
South Korea
21,238
Dienstleistungsqualität
21,004
Customer satisfaction
15,530
Kundenzufriedenheit
13,947
Krankenhaus
13,403
Hospital
12,167
Soziale Beziehungen
8,741
Consumer behaviour
8,690
Konsumentenverhalten
8,497
Social relations
8,462
Relationship marketing
7,394
Beziehungsmarketing
7,350
USA
4,783
United States
4,618
Theorie
4,541
Deutschland
4,442
Theory
4,406
Health care
4,124
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4,089
Germany
3,910
Qualitätsmanagement
3,220
Gesundheitswesen
3,180
Quality management
3,093
Health care system
3,013
China
2,676
Patients
2,646
Wirtschaftsprüfung
2,568
Financial audit
2,561
Japan
2,527
Patienten
2,519
Schätzung
1,993
Taiwan
1,952
Estimation
1,920
India
1,834
Soziales Netzwerk
1,769
Social network
1,715
Arbeitszufriedenheit
1,589
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Das Gupta, Monica
12
Bloom, Nicholas
11
Das, Jishnu
11
Mahapatra, Siba Sankar
11
Chahal, Hardeep
10
Dhillon, Amrita
10
Lemos, Renata
10
Parayitam, Satyanarayana
10
Sadun, Raffaella
10
Satapathy, Suchismita
10
Van Reenen, John
10
Ghatak, Maitreesh
9
Roy, Sanchari
9
Berg, Erlend
8
Cho, Choong Jae
8
Gera, Rajat
8
Khare, Arpita
8
Rajasekhar, Durgam
8
Reddy, R. Manjula
8
Song, Young Chul
8
Sreekumar
8
Chandrasekhar, Arun G.
7
Chung, Woojin
7
Holla, Alaka
7
Iversen, Vegard
7
Mohpal, Aakash
7
Muralidharan, Karthik
7
Patel, S. K.
7
Chari, Anusha
6
Datta, Saroj Kumar
6
Feigenberg, Benjamin
6
Fitzgerald, Robert
6
Henry, Peter Blair
6
Kumar, Parveen
6
Mishra, Pravudatta
6
Pande, Rohini
6
Rahman, Zillur
6
Rowley, Chris
6
Torsvik, Gaute
6
Adil, Mohd
5
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10
Vereinte Nationen / Economic and Social Commission for Asia and the Pacific
9
Asian Development Bank
5
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4
Ajia Keizai Kenkyūsho <Chiba>
3
Internationale Vereinigung der Textilindustrie
3
Asian Development Bank / Economics Office
2
Bank für Internationalen Zahlungsausgleich / Währungs- und Wirtschaftsabteilung
2
Bundesstelle für Außenhandelsinformation <Köln>
2
Edward Elgar Publishing
2
Fraunhofer-Institut für System- und Innovationsforschung
2
Institute for Human Development <Delhi>
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
UNIDO
2
University of Madras / Department of Commerce
2
Academic Foundation <Delhi>
1
Asian Energy Institute <Delhi>
1
Association of Asian Social Science Research Councils
1
Association of Development Research and Training Institutes of Asia and the Pacific
1
Bank für Internationalen Zahlungsausgleich / Ausschuß für Zahlungsverkehrs- und Abrechnungssysteme der Zentralbanken der Länder der Zehnergruppe
1
Bertelsmann Stiftung
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Cashew Export Promotion Council / Cashew Trade Delegation to Japan, Republic of Korea, Hong Kong and Singapore
1
Centre for Development Studies
1
Centre for Regional Development
1
DEG - Deutsche Investitions- und Entwicklungsgesellschaft
1
Dae oe gyeong je jeong chaeg yeon gu won
1
Deutsches Institut für Wirtschaftsforschung
1
Deutschland / Bundesministerium für Umwelt, Naturschutz und Nukleare Sicherheit
1
Deutschland / Umweltbundesamt
1
Export Import Bank of India
1
Export-Import Bank of India
1
FAO / Regional Office for Asia and the Pacific
1
Fraunhofer-Institut für Systemtechnik und Innovationsforschung
1
Groupe Asies Recherches
1
Gulf Research Meeting <2012, Cambridge>
1
Han gug eun haeng
1
Handelshøjskolen i København
1
Hong Kong Polytechnic University / Department of Building and Real Estate
1
IBRD Development Research Group
1
IBRD Poverty Reduction and Economic Management Network
1
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Published in...
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International journal of services and operations management
26
International journal of Indian culture and business management
23
International journal of business excellence
19
Global business review
18
International journal of business excellence : IJBEX
15
International journal of business information systems : IJBIS
15
The international journal of bank marketing : IJBM
14
International journal of services and operations management : IJSOM
12
The TQM journal : the international review of organizational improvement
11
Working paper / National Bureau of Economic Research, Inc.
11
Benchmarking : an international journal ; BIJ
10
International journal of business and globalisation : IJBG
10
Paradigm : the journal of Institute of Management Technology
10
Policy research working paper : WPS
10
Services marketing quarterly
10
South Asian journal of management : SAJM
10
International journal of financial services management : IJFSM
9
International journal of quality & reliability management
9
NBER working paper series
9
Vision : the journal of business perspective
9
Discussion paper series / IZA
8
International journal of electronic marketing and retailing : IJEMR
8
International journal of productivity and quality management : IJPQM
8
NBER Working Paper
8
Journal of global marketing
7
Journal of retailing and consumer services
7
Manthan : journal of commerce and management
7
The IUP journal of bank management : IJBM
7
Working paper
7
Finance India : the quarterly journal of Indian Institute of Finance
6
GITAM journal of management : a quarterly publication of GITAM Institute of Management
6
International journal of Indian culture and business management : IJICBM
6
International journal of business innovation and research
6
International journal of public sector performance management : IJPSPM
6
International journal of services, economics and management
6
KIEP Research Paper
6
The IUP journal of marketing management : IJMM
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Global journal of business management : GJBM
5
International journal of business and emerging markets : IJBEM
5
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Source
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ECONIS (ZBW)
1,761
EconStor
10
USB Cologne (EcoSocSci)
3
OLC EcoSci
2
USB Cologne (business full texts)
1
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1
Customer satisfaction in Indian hospitals : moderators and mediators
Panchapakesan, Padma
;
Sai, L. Prakash
;
Rajendran, …
- In:
Quality management journal : QMJ
22
(
2015
)
1
,
pp. 10-29
Persistent link: https://www.econbiz.de/10010483430
Saved in:
2
Hospital
choice by Indian customers : empirical testing of a standardised model of service provider selection criteria
Palanisamy, Ganesan
;
Joseph, Lallu
;
Alur, Sivakumar
- In:
International journal of business and emerging markets …
13
(
2021
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10012505536
Saved in:
3
Effect of effective patient communication and customer orientation on service quality leading to patient satisfaction : a study of multi-specialty hospitals of North India
Dogra, Ajay Kumar
;
Sharma, Sanjeev Kumar
- In:
International journal of management practice : IJMP
14
(
2021
)
3
,
pp. 368-385
Persistent link: https://www.econbiz.de/10012515119
Saved in:
4
Factors affecting patient satisfaction : an exploratory study for quality management in the health-care sector
Kamra, Vishal
;
Sing, Harjot
;
De, Kalyan Kumar
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1013-1027
Persistent link: https://www.econbiz.de/10011687813
Saved in:
5
Patient satisfaction on
hospital
care services : a study with specific reference to beneficiaries of community-based health insurance schemes in India
Sumathi G. N.
;
Elango, J.
;
Thenmozhi, M.
- In:
International journal of services and operations …
46
(
2023
)
4
,
pp. 560-583
Persistent link: https://www.econbiz.de/10015062956
Saved in:
6
Service quality and its impact on customer satisfaction in Indian hospitals : perspectives of
patients
and their attendants
Panchapakesan Padma
;
Rajendran, Chandrasekharan
; …
- In:
Benchmarking : an international journal ; BIJ
17
(
2010
)
6
,
pp. 807-841
Persistent link: https://www.econbiz.de/10008779281
Saved in:
7
Evaluating customer relationship dynamics in healthcare sector through indoor
patients
' judgement
Chahal, Hardeep
;
Kumari, Neetu
- In:
Management research review
34
(
2011
)
6
,
pp. 626-648
Persistent link: https://www.econbiz.de/10009247602
Saved in:
8
An empirical investigation to determine patient satisfaction factors at tertiary care hospitals in India
Naik, J. Rama Krishna
;
Anand, Byram
;
Bashir, Irfan
- In:
International journal of quality and service sciences
7
(
2015
)
1
,
pp. 2-16
Persistent link: https://www.econbiz.de/10011300156
Saved in:
9
Healthcare service quality effect on patient satisfaction and behavioural intentions in corporate hospitals in India
Jandavath, Rama Krishna Naik
;
Byram, Anand
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
1
,
pp. 48-74
Persistent link: https://www.econbiz.de/10011563854
Saved in:
10
Connecting with prospective medical tourists online : a cross-sectional analysis of private
hospital
websites promoting medical tourism in India, Malaysia and Thailand
Sedigheh Moghavvemi
;
Ormond, Meghann
;
Ghazali Musa
;
Che …
- In:
Tourism management : research, policies, practice
58
(
2017
),
pp. 154-163
Persistent link: https://www.econbiz.de/10011634682
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