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Investigating the impact of service quality dimensions on reputation and brand trust

Esmaeilpour, Majid; Sayadi, Amrollah; Mirzaei, Mahnaz - In: International journal of business and economic sciences … 10 (2017) 3, pp. 7-17

Purpose: The objective of this study was to investigate the impact of service quality dimensions on brand reputation … and brand trust in Iran’s Saderat Bank. Design/methodology/approach: The present study is applied in terms of objective … Study Population included customers of Iran’s Saderat Bank branches in Bushehr city. Since the population size was large …

Persistent link: https://www.econbiz.de/10011823495

A study of the impact of corporate social responsibility and price image on retailer personality and consumers' reactions (satisfaction, trust and loyalty to the retailer)

Lombart, Cindy; Louis, Didier - In: Journal of retailing and consumer services 21 (2014) 4, pp. 630-642

Persistent link: https://www.econbiz.de/10010388515

Investigating service innovation, bank reputation and customer trust : evidence from Indian retail banking

Biswas, Abhijeet; Jaiswal, Deepak; Kant, Rishi - In: International journal of quality and service sciences 14 (2022) 1, pp. 1-17

Persistent link: https://www.econbiz.de/10012884470

Consumer perceptions and responsiveness toward CSR activities : a sectoral outlook

Aydın, Hatice - In: Ethics, social responsibility and sustainability in …, (pp. 45-63). 2019

Persistent link: https://www.econbiz.de/10012104159

Packaging-free practices in food retail : the impact on customer loyalty

Barbosa, Belem; Shabani Shojaei, Alireza; Miranda, Hugo - In: Baltic journal of management : BJM 18 (2023) 4, pp. 474-492

Persistent link: https://www.econbiz.de/10014380978

Role of corporate social responsibility authenticity in developing perceived brand loyalty : a consumer perceptions paradigm

Safeer, Asif Ali; Liu, Hancheng - In: The journal of product & brand management 32 (2023) 2, pp. 330-342

Persistent link: https://www.econbiz.de/10013552963

The impact of perceived CSR on corporate reputation and purchase intention

Bianchi, Enrique; Bruno, Juan Manuel; Sarabia-Sanchez, … - In: European journal of management and business economics : … 28 (2019) 3, pp. 206-221

corporate reputation (long-term effect), whilst considering the role of brand image, satisfaction (affective and cognitive) and … understand how perceptions of CSR influence purchase intention and perceived reputation. Research limitations … perceived CSR influences purchase intention and reputation. …

Persistent link: https://www.econbiz.de/10012118092

The link between corporate social responsibility and customer loyalty : empirical evidence from the Islamic banking industry

Muflih, Muhammad - In: Journal of retailing and consumer services 61 (2021), pp. 1-8

Persistent link: https://www.econbiz.de/10012581907

Customer responses to CSR in the Pakistani banking industry

Khan, Zia; Ferguson, David; Pérez, Andrea - In: The international journal of bank marketing : IJBM 33 (2015) 4, pp. 471-493

Persistent link: https://www.econbiz.de/10011384253

A multi-country study of bank reputation among customers in Africa : key antecedents and consequences

Osakwe, Christian Nedu; Ruiz, Belén; Amegbe, Hayford; … - In: Journal of retailing and consumer services 56 (2020), pp. 1-11

Persistent link: https://www.econbiz.de/10012389993

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