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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
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7,174
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Han, Heesup
54
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22
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17
Wong, IpKin Anthony
17
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16
Prayag, Girish
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Hyun, Sunghyup Sean
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Gil Saura, Irene
14
Loureiro, Sandra Maria Correia
14
Söderlund, Magnus
14
Aksoy, Lerzan
13
Jang, Soocheong
13
Mittal, Vikas
13
Balaji, M. S.
12
Klaus, Philipp
12
Law, Chun Hung Roberts
12
Wu, Luorong
12
Bang, Nguyen
11
Gustafsson, Anders
11
Park, Jungkun
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Sparks, Beverley
11
Verhoef, Peter C.
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Keiningham, Timothy
10
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10
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10
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10
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9
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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Association for the Study of the Grants Economy, New Orleans, 27.12.1971
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Books on Demand GmbH <Norderstedt>
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1
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1
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1
Deutschland / Bundeswehr / Universität Hamburg
1
Duale Hochschule Baden-Württemberg Mannheim
1
Eric Cuvillier <Firma>
1
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1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
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Marketing Research Symposium <1977, Bloomington, Ind.>
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Nomos Verlagsgesellschaft
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Springer-Verlag GmbH
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Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
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Journal of retailing and consumer services
341
International journal of hospitality management
200
Journal of business research : JBR
166
The journal of services marketing
107
Journal of hospitality marketing & management
98
Journal of travel and tourism marketing
93
International journal of contemporary hospitality management
81
Cogent business & management
76
Tourism management : research, policies, practice
61
The service industries journal
60
Services marketing quarterly
59
Psychology & marketing
57
Asia Pacific journal of marketing and logistics
53
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
51
Service business
49
International journal of electronic marketing and retailing : IJEMR
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
47
Journal of service management
43
Journal of service research : JSR
42
Journal of strategic marketing
41
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
38
Tourism management perspectives : TMP
36
European journal of marketing : EJM
35
Journal of retailing
35
The international journal of bank marketing : IJBM
34
The international review of retail, distribution and consumer research
34
International journal of retail & distribution management
33
Journal of internet commerce
33
International journal of electronic customer relationship management : IJECRM
31
Journal of air transport management
30
Journal of the Academy of Marketing Science
30
International journal of business information systems : IJBIS
29
International journal of retail and distribution management
28
International journal of services, economics and management
27
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
27
The TQM journal : the international review of organizational improvement
27
Total quality management & business excellence
27
International journal of quality and service sciences
26
Journal of Islamic marketing
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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ECONIS (ZBW)
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EconStor
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USB Cologne (EcoSocSci)
1
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1
Online
fashion
shopping paradox : the role of customer reviews and facebook marketing
Kawaf, Fatema
;
Istanbulluoglu, Doga
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 144-153
Persistent link: https://www.econbiz.de/10012001293
Saved in:
2
Understanding the impact of online customers' shopping experience on online impulsive buying : a study on two leading e-commerce platforms
Gulfraz, Muhammad Bilal
;
Sufyan, Muhammad
;
Mustak, Mekhail
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013366249
Saved in:
3
You can't shop with us : how US-based, value- and mid-market online clothing retailers position their plus-size female clothing sections
Shelton, Summer Suzanne
;
Bradshaw, Amanda S.
;
Cretul, …
- In:
Journal of fashion marketing and management
27
(
2023
)
6
,
pp. 1009-1026
Persistent link: https://www.econbiz.de/10014430535
Saved in:
4
How do customers meet their needs in in-store and online
fashion
shopping? : a comparative study based on the jobs-to-be-done theory
Kullak, Franziska S.
;
Baier, Daniel
;
Woratschek, Herbert
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014265655
Saved in:
5
Utilizing the platform economy effect through EWOM : does the platform matter?
Xu, Xun
;
Lee, Chieh
- In:
International journal of production economics
227
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012297462
Saved in:
6
Profiling satisfied and dissatisfied hotel visitors using publicly available data from a booking platform
Pokryshevskaya, Elena B.
;
Antipov, Evgeny A.
- In:
International journal of hospitality management
67
(
2017
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011785129
Saved in:
7
Factors influencing online platform engagement in fresh fruit e-commerce in China
Tang, Lin
;
Nuttawut Rojniruttikul
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 247-261)
.
2024
Persistent link: https://www.econbiz.de/10014564136
Saved in:
8
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
9
The influence of digital influencer, e-WOM and information quality on customer repurchase intention toward online shop in e-marketplace during pandemic COVID-19 : the mediation eff...
Wandoko, Wanda
;
Panggati, Ignatius Enda
- In:
Journal of relationship marketing : innovations and …
21
(
2022
)
2
,
pp. 148-167
Persistent link: https://www.econbiz.de/10013336327
Saved in:
10
21st century luxury
fashion
retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Caratù, Myriam
; …
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
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