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~subject:"Service quality"
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Service quality
Consumer behaviour
137
Konsumentenverhalten
132
Consumer experience
74
consumer experience
37
Hedonic consumption
36
Beziehungsmarketing
26
Relationship marketing
26
hedonic consumption
26
Brand management
24
Markenführung
23
Einzelhandel
19
Retail trade
19
Customer satisfaction
18
Kundenzufriedenheit
18
Brand image
15
Hedonic price index
15
Hedonischer Preisindex
15
Markenimage
15
Art infusion
12
Emotion
12
Luxury goods
12
Luxusgüter
12
Virtual reality
11
Virtuelle Realität
11
Private consumption
10
Privater Konsum
10
Satisfaction
10
Brand
9
Markenartikel
9
Online retailing
9
Online-Handel
9
Social Web
9
Social web
9
Arts
8
Consumer Experience
8
Dienstleistungsqualität
8
Kunst
8
Advertising
7
Bibliometrics
7
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Fischer, Lukas
1
Goel, Suhsma
1
Heyman, James E.
1
Panda, Rajeev Kumar
1
Porter, Michael C.
1
Sachdeva, Ishita
1
Schmitt, Bernd
1
Senapati, Shubham
1
Tai, Yang-Fei
1
Teik, Derek Ong Lai
1
Wang, Jen Chun
1
Wang, Yi-Chieh
1
Yoshida, Masayuki
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Zarantonello, Lia
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International journal of contemporary hospitality management
1
Journal of fashion marketing and management
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of retailing and consumer services
1
Journal of service management
1
Services marketing quarterly
1
Sport management review
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ECONIS (ZBW)
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1
Retail store environment and customer experience : a paradigm
Sachdeva, Ishita
;
Goel, Suhsma
- In:
Journal of fashion marketing and management
19
(
2015
)
3
,
pp. 290-298
Persistent link: https://www.econbiz.de/10011443450
Saved in:
2
Enhancing the experience of needs satisfaction through service engagement : a case of commercial fitness centers in Malaysia
Teik, Derek Ong Lai
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
2
,
pp. 109-121
Persistent link: https://www.econbiz.de/10011302928
Saved in:
3
"Experience" in service : reconstructing an elusive concept through a multi-method triangulation
Fischer, Lukas
-
2021
Persistent link: https://www.econbiz.de/10012653558
Saved in:
4
Systematic review of the elements and service standards of delightful service
Wang, Jen Chun
;
Wang, Yi-Chieh
;
Tai, Yang-Fei
- In:
International journal of contemporary hospitality management
28
(
2016
)
7
,
pp. 1310-1337
Persistent link: https://www.econbiz.de/10011596010
Saved in:
5
We've shopped before : exploring instructions as an influence on mystery shopper reporting
Porter, Michael C.
;
Heyman, James E.
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 12-20
Persistent link: https://www.econbiz.de/10011929854
Saved in:
6
Consumer experience quality : a review and extension of the sport management literature
Yoshida, Masayuki
- In:
Sport management review
20
(
2017
)
5
,
pp. 427-442
Persistent link: https://www.econbiz.de/10011783800
Saved in:
7
Assessing the role of consumer experience, engagement, and satisfaction in healthcare services : a two-stage reflective-formative measurement using pls-sem
Senapati, Shubham
;
Panda, Rajeev Kumar
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 55-82
Persistent link: https://www.econbiz.de/10014513538
Saved in:
8
Experiential AR/VR : a consumer and service framework and research agenda
Zarantonello, Lia
;
Schmitt, Bernd
- In:
Journal of service management
34
(
2023
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10013537614
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