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101
The effects of service brand dimensions on brand loyalty
Krystallis, Athanasios
;
Chrysochou, Polymeros
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 139-147
Persistent link: https://www.econbiz.de/10010338593
Saved in:
102
Consumer mindfulness and marketing implications
Ndubisi, Nelson Oly
- In:
Psychology & marketing
31
(
2014
)
4
,
pp. 237-250
Persistent link: https://www.econbiz.de/10010347727
Saved in:
103
Customer value creation behavior
Yi, Youjae
-
2014
Persistent link: https://www.econbiz.de/10010350122
Saved in:
104
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
105
Quality, value? – Insights into medical tourists' attitudes and behaviors
Prajitmutita, Lyn Manassannan
;
Perényi, Áron
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 207-216
Persistent link: https://www.econbiz.de/10011528661
Saved in:
106
Symmetric and asymmetric effects of primary healthcare attributes on patient satisfaction : do they vary across patients?
Giovanis, Apostolos N.
;
Pierrakos, George
- In:
The marketing review
15
(
2015
)
4
,
pp. 439-463
Persistent link: https://www.econbiz.de/10011551330
Saved in:
107
An integrated model of corporate brand experience and customer value co-creation behaviour
Shamim, Amjad
;
Ghazali, Zulkipli
;
Albinsson, Pia A.
- In:
International journal of retail & distribution management
44
(
2016
)
2
,
pp. 139-158
Persistent link: https://www.econbiz.de/10011552612
Saved in:
108
Wanted : contagious gameday staff : testing the effect of smiling on fan responses
Larson, Brian V.
;
Jensen, Ricard W.
;
Wang, Yawei
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 71-79
Persistent link: https://www.econbiz.de/10011486819
Saved in:
109
Service appropriation : how do customers make the service their own?
Mifsud, Matthieu
;
Cases, Anne-Sophie
;
N'Goala, Gilles
- In:
Journal of service management
26
(
2015
)
5
,
pp. 706-725
Persistent link: https://www.econbiz.de/10011503550
Saved in:
110
Information search behaviour of service consumers : review and future directions
Utkarsh
;
Medhavi, Sanjay
- In:
The marketing review
15
(
2015
)
2
,
pp. 201-219
Persistent link: https://www.econbiz.de/10011504744
Saved in:
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